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Revolutionising Thai tourism with AI in Travel

Thailand's tourism sector is experiencing a significant transformation with the integration of artificial intelligence (AI), aimed at enhancing and personalising the visitor experience. This strategic move not only complements Thailand’s renowned hospitality but also infuses it with modern innovation. The country is focused on merging...

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  • AoT, already struggling, deny investing in faltering Thai Airways

    AoT, already struggling, deny investing in faltering Thai Airways

    “We’ve got enough problems of our own.” Airports of Thailand is denying claims that it is interested in acquiring a stake in the financially floundering flag carrier Thai Airways, saying that they too are struggling with the sharp drop in revenue after airlines and airport shutdowns related to the Covid-19 pandemic. Thai Airways, once considered …

  • Airports of Thailand approves Don Mueang expansion

    Airports of Thailand approves Don Mueang expansion

    Yesterday, the Airports of Thailand (AoT) board gave tacit approval of a master plan for the third-phase development of Don Mueang International airport costing an estimated of 39 billion baht. The expansion arrangements includes, increase of the airport’s capacity to 40 million passengers a year (currently 30 million a year), a 3.4 kilometre automated people …

  • Thailand cancels visas-on-arrival and some visa exemptions for 21 countries

    Thailand cancels visas-on-arrival and some visa exemptions for 21 countries

    On top of all the changes announced in the past few days for passengers arriving in Thailand, today the government has announced an additional measure. The Thai government has now cancelled the automatic granting of the visa-on-arrival for 18 countries as well as cancelling visa exemption for three other countries in additional efforts to contain …

  • Thai Airways considers leasing planes and outsourcing cabin staff

    Thai Airways considers leasing planes and outsourcing cabin staff

    In its attempts to restructure the legacy national airline, senior staff of Thai Airways may lease aircraft and cabin staff. The plans are part of fleet and service improvement options as demanded by the Thai Government who had to find 11.1 billion baht over the first 9 months of 2019 to keep the national airline …

  • The rise of the e-bicycle in Thailand, a bit of motorised assistance

    The rise of the e-bicycle in Thailand, a bit of motorised assistance

    by Nicole Kash Cycling tours offer a unique way to explore Thailand. Faster than walking but slower than driving, cycling tours cover plenty of ground while allowing cyclists to immerse themselves in the sights, smells, and culture of Thailand without the boundary of a car window. Cycling tours can cover up to a heart-pumping 150 …

  • 100s of pages of damaging documents about the 737 Max released by Boeing

    100s of pages of damaging documents about the 737 Max released by Boeing

    Boeing has released more than 100 pages of internal company documents to the House and Senate committee, and media, further casting doubt about the company’s goodwill around the troubled 737 Max jet. The latest incarnation of the Boeing 737 was grounded last year after two fatal crashes which exposed weaknesses in the design development process …

  • Nearly 2 million Thai travellers head overseas for new year break

    Nearly 2 million Thai travellers head overseas for new year break

    Nearly 2 million Thais travelled internationally for this year’s New Year celebrations. That’s a 3.9% increase over the previous year. Thai overseas travellers totalled 1,944,220 people. And although up 3.9% on outbound traffic the year before, it was 2.2% below estimates. Domestic travel between provinces totalled 4,298,626 people. That was down 6.4% from last year and …

  • AOT sets up checkpoints to check passengers from Wuhan, China for virus

    AOT sets up checkpoints to check passengers from Wuhan, China for virus

    “Passengers with any suspicious symptoms detected during the initial screenings after landing will be quarantined for medical examinations.” Airports of Thailand says they are monitoring a the detection of some cases of viral pneumonia from Wuhan flights coming out of China. They say that six airports are now ready to cope with the situation by …

  • Thailand set to launch two more budget airlines in 2020

    Thailand set to launch two more budget airlines in 2020

    While Thailand’s flagship Thai Airways struggles, two new budget airlines are preparing to take off in 2020. The past decade has been challenging for Thailand’s legacy airline whilst newer, more nimble and cashed-up players enter the market. As reported in The Thaiger last week, both Thai Summer Airways and Thai Eastar Jet have gained Air …

  • Indian visitors to Thailand help break tourist arrival record

    Indian visitors to Thailand help break tourist arrival record

    With a few days left to go in 2019, Thailand has already stepped over last year’s record arrivals of 38,260,000. The 38,260,000th visitor to Thailand in 2019 arrived on December 20, a tourist from India, Devanshi Deepak Kesaria. Thailand has exceeded last year’s record for foreign tourist arrivals. This final result for tourist arrivals into the …

  • Two new airlines to hit Thai skies in 2020

    Two new airlines to hit Thai skies in 2020

    PHOTO: Eastar Airlines Two new Thai low-cost carriers are set to take to the skies early 2020. The Civil Aviation Authority of Thailand made the announcement yesterday. They are the first new Thai airlines being launched since the lifting of the ‘red flag’ by the International Civil Aviation Organisation in 2017. Thai Eastar Jet and …

  • Thai Airways presents new recovery plan for board approval

    Thai Airways presents new recovery plan for board approval

    Thai Airways president Sumeth Damrongchaitham says the national carrier will submit a 2020-2025 rehabilitation plan to the Board of Directors in January, with a separate purchasing plan for new aircraft also being put forward. The Nation reports that the rehabilitation plan will consist of twenty projects and four key measures. One of these will be …

  • Competition amongst discount airlines concerns Thai CAA

    Competition amongst discount airlines concerns Thai CAA

    PHOTO: Travel Daily (the photo is for display only and does not reflect on the airlines depicted) Thailand’s airlines are strapped for cash, facing serious competition and discounted airfares, and the Thai Civil Aviation Authority is closely watching their safety standards. This from the CAAT director-general Chula Sukmanop. Sukmanop says he’s worried because many airlines, …

  • Hotel association wants rules on short-term rentals, home sharing

    Hotel association wants rules on short-term rentals, home sharing

    PHOTO: Airbnb and other accommodation-share businesses, plus a glut of newly opened hotels rooms across the country, is putting pressure on the traditional hotel model The Thai Hotels Association has again asked for a meeting with the Minister of the Interior to discuss the impact of short-term rentals and home sharing services like Airbnb on …

  • Suvarnabhumi authorities passing the blame for long queues yesterday

    Suvarnabhumi authorities passing the blame for long queues yesterday

    PHOTO: Immigration Police A post about long waits and airport queues at Suvarnabhumi yesterday has sparked an immediate response from an immigration spokesperson today. Hundreds of people were queued up for hours in the departure areas, as they waited to be processed after checking in. The spokesman responded to reporters after claims on the Facebook …

  • Bangkok is #1 in travel index for fourth year in a row

    Bangkok is #1 in travel index for fourth year in a row

    PHOTO: TakeMeTour Bangkok, despite some recent tourist number woes, continues to be ranked near the top in most world travel indices. Now Bangkok has been ranked first in the Mastercard Global Destination Cities Index (GDCI) for international overnight visitors for the fourth straight year. And the sixth time in the past decade. Thailand is the …

  • Thai Airways absent from new Top 10 list of world airlines

    Thai Airways absent from new Top 10 list of world airlines

    PHOTO: airlineratings.com The airline review website AirlineRatings has just announced its list of the Best Airlines 2020 and Thailand’s national carrier is absent. In fact Thai Airways isn’t even in the top 20 airlines, as compiled by the website. The Nation reports that the list was drawn up by seven editors with a combined 200 …

  • Over 500 complaints lodged against fake Thai tour agent

    Over 500 complaints lodged against fake Thai tour agent

    …who scammed victims out of 31 million baht. A fake package tour agency who used social media to scam customers out of a total of 31 million baht now has 514 complaints lodged against it, with 100 complaints lodged with the Vice Minister of Justice yesterday. The complaints were lodged at the ministry’s offices in …

  • Drop your excise tax on jet fuel, or we’ll pull out – Airlines

    Drop your excise tax on jet fuel, or we’ll pull out – Airlines

    The Thai Excise Department is proposing local airlines increase the number of flights to the Kingdom’s second-tier provincial airports in return for a reduction in the excise tax on jet fuel. The Department’s aim is to increase tourism into Thailand’s lesser-known tourist areas and attractions. Nok Air, Bangkok Airways, Thai AirAsia, Thai Smile Airways, Thai …

  • Thailand’s high speed rail future “not the right fit”

    Thailand’s high speed rail future “not the right fit”

    After years of delays, negotiations and more negotiations, bullet trains (high-speed trans) are coming to Thailand. But with one project underway, another already approved and others being considered, many speculate if high speed rail is the right fit for the Kingdom. Critics say the existing contracts with the Chinese are more about a political jibe at …

  • Thai Airways says it won’t get into a price-war with other airlines

    Thai Airways says it won’t get into a price-war with other airlines

    PHOTO: YouTube National carrier Thai Airways says it won’t head down the ‘price-cutting’ route to be competitive in 2020. The struggling airline says, instead, they will focus on building a solid customer base and tap specific route segments. Airline president Sumeth Damrongchaitham says the carrier will continue to recruit stronger marketing partners and estimated that …

  • Thai Airways offers One Pass One Price Value Card

    Thai Airways offers One Pass One Price Value Card

    In a first of what will surely be a prolonged period of promotions, Thai Airways is offering a One Pass One Price Value Card Package which will cover four economy class fares from Bangkok to some destinations in Cambodia, Laos, Vietnam and Myanmar. Tickets start at 8,060 baht and are valid for trips from Bangkok …

  • TAT opens 100 baht tourism scheme

    TAT opens 100 baht tourism scheme

    TAT’s ambitious ‘฿100 Travel Around’ scheme opened yesterday. The Tourism Authority of Thailand (TAT) has opened registration for its “100 Baht Travel Around” campaign. According to the TAT website, the project is to promote domestic tourism by providing 100 baht packages for domestic tours and rooms. Registration will only be open on the four “catchy …

  • Absurdities of modern flying, and do we really need to be shown how to fasten a seat belt?

    Absurdities of modern flying, and do we really need to be shown how to fasten a seat belt?

    PHOTO: Groovy air-hostesses from the late 1960s when flying was more glamourous. “Now everyone can fly” and that’s brought us to where we are now. There used to be a time when flying was a pleasure, an expensive pleasure. The passengers were part of the ‘jet-set’, and they could smoke cigarettes and sit in wide, …

  • Thai passengers warned not to write on passports if they wish to travel

    Thai passengers warned not to write on passports if they wish to travel

    Thai-language news outlet Sanook reports that a Thai citizen, travelling as part of a group tour to South Korea, has been refused permission to fly as a result of writing found in the passenger’s passport. The story, covered by ThaiVisa, says that one of the pages in the passport had a ‘mystical’ symbol drawn on …

  • Thai Airways under pressure to deliver workable business plan

    Thai Airways under pressure to deliver workable business plan

    Thai Airways is coming under more pressure, after being given 30 days to deliver its new rehabilitation and business plans. Thaworn Senniam, the Deputy Transport Minister, gave the instruction yesterday while meeting with the executive of the national carrier for an update on its financial status. He says the business plan must provide clear information …

  • Airbnb reveals top 20 trending world destinations to visit in 2020

    Airbnb reveals top 20 trending world destinations to visit in 2020

    Latest Airbnb booking data has revealed growing interest in lesser-known destinations and eco-conscious cities across the globe, as Airbnb travellers look for new, local and authentic travel experiences beyond big cities. Thailand made #3 in the list and it’s not Bangkok, Phuket or Chiang Mai. And Paris, London and Sydney are nowhere to be seen. …

  • Study shows Phuket has highest number of tourists per square mile

    Study shows Phuket has highest number of tourists per square mile

    PHOTO: Bao Menglong (Unsplash.com) A study published by Travel Daily News reveals that Phuket has the highest number of tourists per square mile, with 5,090. The research was carried out by Columbus Direct, who examined visitor numbers in the world’s most popular places. With over 9 million visitors a year, Thailand’s largest island has ten …

  • AirAsia’s inflight WiFi is getting faster

    AirAsia’s inflight WiFi is getting faster

    WiFi on planes is the next-gen convenience, or potential annoyance, depending on your attitude to people being ‘connected’ all around you. But for business people, parents with families or bored flyers, it will be a welcome addition to the low-cost flying experience. Now passengers on board AirAsia can look forward to an “enhanced inflight entertainment …

  • Thai Airways defends in-flight catering following Facebook complaint

    Thai Airways defends in-flight catering following Facebook complaint

    PHOTO: Thai Airways Thailand’s national airline has defended its meal service after an economy class passenger travelling from Bangkok to Sapporo criticised the food served during his flight. The passenger posted about his experience on Facebook, saying he only received a sandwich and a drink. His post was then widely shared across the social network, …