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Mor Prom app crashes yesterday as people rush to register for vaccine roll out

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The new Mor Prom (doctors ready) app, where people registered under the Thai public health system can register for the next round of Covid vaccinations, has seized up after only one day being live. Before the crash some 300,000 people had registered for the vaccine. There is also a LINE account where people can register. About 1 million people were unable to register due to the high traffic volume and problems with participating hospitals.

People can register in the first group of “vulnerable people.. the elderly and those who have seven chronic diseases”. People will still be able to register until the end of May.

There are some 11.7 million Thais over the age of 60. People considered with “chronic diseases” number around 4.3 million people. The vaccination program for these 2 groups will start on June 7.

A spokesperson for the Public Health ministry says the problems were mostly caused by participating hospitals not making slots available when people were registering. 160 hospitals have opened up slots for people to avail themselves of the 2 dose vaccines.

The first round of public vaccination is being administered by hospitals due to the age of the participants and their chronic diseases. The public health department has made around 20 million ‘booking slots’ available and urge people not to rush as the bookings will remain open for the whole of May.

Dr. Taweesilp Visanuyothin, spokesperson for the CCSA, says that the Ministry expects around 70% of the Thai population to get the vaccine at some stage this year.

“All eligible people should register and the data will be compared with the database in their areas. If all goes well, they can get the shots. Mor Prom is simply one of the registration channels.”

According to Bangkok Post, there was a lot of people registering their confusion and anger at not being able to access the Mor Prom app.

Some were unable to select their hospital-of-choice.

“The reservations were full and the steps complicated.”

On user said his 67 year old father could not find his name on the register.

“He received a suggestion that he make direct contact with the hospital.”

Others complained they simply couldn’t find their names despite that they were eligible.

 

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11 Comments

11 Comments

  1. ynwaps

    Sunday, May 2, 2021 at 10:11 am

    I’d like to thank the 70% providing herd immunity to the young and healthy

  2. Asger

    Sunday, May 2, 2021 at 10:14 am

    “On user said his 675 year old father could not find his name on the register.”….

    I bet that is a typo! People are seriously getting old here in Thailand by now 🙂

    • Thaiger

      Sunday, May 2, 2021 at 10:39 am

      Thanks. Fixed! He’d certainly be at the front of the queue!

  3. Mister Stretch

    Sunday, May 2, 2021 at 12:12 pm

    Call me shocked.

    A Thai government app/program crashed the first day it was put to significant use?

    Shocked, I am. Just completely gobsmacked.

  4. Simon Small

    Sunday, May 2, 2021 at 1:43 pm

    No surprises.

    There was no possible way the main Mor Prom app or Line app could handle the number of applications, even if only a fraction of those eligible tried to register (it crashed after barely 2% of those eligible registered).

    Far simpler to just delegate registration to local hospitals where patients’ details are held (Thai and foreign), where they can be verified, where they’ve been doing tetanus jabs for years telling everyone individually when they need one, but of course that’s not “Thailand 4.0”.

    There are nowhere near enough vaccines in country for 16 million people / 32 million doses anyway, so until the vaccines are here it’s all pie-in-the-sky (for everyone).

  5. Ben

    Sunday, May 2, 2021 at 3:57 pm

    The Public Health Department “urged people not to rush”. Really???

    If you don’t get in there then all the slots are taken and you have none. Then what do they say? Call the hospital? Good luck with that. Another well thought out scenario. Must be the same programming department that handles immigration 90 day reporting. Ha Ha.

  6. Yan

    Sunday, May 2, 2021 at 8:35 pm

    90-day reporting crashed many times…Now this “vaccine-app” crashes prematurely…I would like to know where and what vaccine I can get at what hospital…This probably is another “crashing” question to the responsible minister of health…(no experience with health matters at all….)

  7. Simon Small

    Sunday, May 2, 2021 at 8:44 pm

    I doubt the slots will be taken, @Ben, but given the “first come first served” over some of the social security payouts which ran out after the first ten minutes, literally, those who do want a jab aren’t going to risk waiting.

  8. Roy Bowey

    Sunday, May 2, 2021 at 11:00 pm

    @Asger – perhaps you need reading glasses

  9. Roy Bowey

    Sunday, May 2, 2021 at 11:07 pm

    Sadly I think Thailand is crashing. I’m glad I’m not aboard when it finally happens.

  10. peter grahame

    Tuesday, May 4, 2021 at 10:31 am

    Impossible to register without Thai Id card number. Phone local hospital is the advice, if you can get one to answer the phone it’s a no or July the first!

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Tim Newton has lived in Thailand since 2011. An Australian, he has worked in the media, principally radio and TV, for 42 years. He has won the Deutsche Welle Award for best radio talk program (public radio Australia), presented over 11,000 radio news bulletins, 3,950 in Thailand alone, hosted 1050 daily TV news programs and produced 2,100 videos, TV commercials and documentaries. He also reported for CNN, Deutsche Welle TV, CBC, Australia's ABC TV and Australian radio during the 2018 Cave Rescue and other major stories in Thailand.

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