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4 billion baht medical hub planned for Phuket

Maya Taylor

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4 billion baht medical hub planned for Phuket | The Thaiger
Mai Khao beach in north Phuket. PHOTO: Booking.com
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Phuket officials are setting aside around 4 billion baht to transform medical tourism in the southern province of Phuket, by developing a state-of-the-art treatment hub in the north of the island. The Bangkok Post reports that the Treasury department is planning to give the Public Health Ministry permission to use 141 rai of government land in the sub-district of Mai Khao, close to Phuket International Airport. It’s not the first time the proposal has come to light.

The concept is gathering support as Phuket battles to diversify its attraction beyond a tropical holiday island.

The aim is to develop Phuket as a world-class health and wellness destination, with facilities that will attract medical tourists from all over the world, as well as providing a high standard of treatment to the local population. It’s understood the facility will provide a full range of health services, including long-term care, and hospice and rehabilitation services.

The island already has a well-developed medical tourism market, but has been based around local hospitals and clinics linking up with foreign marketing companies in the past. “The International Medical and Public Health Service” has been conceived to create more long term financial security and diversification, and value-added tourism in Phuket, as the island has taken a heavy financial hit over the past 7 months.

4 billion baht medical hub planned for Phuket | News by The Thaiger

PHOTO: Phuket Andaman News

The plan was first suggested in 2017, by then governor, Noraphat Plodthong and confirmed by the director of Phuket’s Vachira Hospital, Dr. Chalermpong Sukontapol, in July. At that stage, the estimated budget was 3-4 billion baht. The director-general of the Treasury department, Yuthana Yimkarun, says the plot is being offered to the Health Ministry for free. The land is thought be worth around 1 billion baht.

Yuthana says the ministry will manage investment, with approximately 2 billion baht required for the first stage of the project. Construction of the facility is expected to be completed over 2 years.

Meanwhile, it’s understood that unused government land that is currently managed by various government agencies may be moved under the remit of central government, with a view to increasing its worth. According to the Bangkok Post report, just 4% of government land is directly managed by the Treasury. The other 96% is controlled by various government agencies. Yuthana says the plan is to increase the percentage of state-owned land under the Treasury’s management to 10% within 2 years.

SOURCE: Bangkok Post

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9 Comments

9 Comments

  1. Avatar

    Toby Andrews

    October 20, 2020 at 11:23 am

    I have ben reading that India is cheaper and just as good.
    Malaysia is as cheap.
    Turkey is good and cheap.
    Rumania, is cheap, good, and for EU citizens, not far to travel.
    I had a friend that was admitted to hospital in Pattaya. He had no surgery, and they charged him $800 a day. He had insurance.
    If that is what they intend to charge in Phuket, medical tourism will not be popular there.

  2. Avatar

    James

    October 20, 2020 at 9:51 pm

    Two years ago I was sick in the UK, I had to have all sorts of scans, saw three consultants who were expert doctors in their fields, had five separate sets of blood tests and all sorts of tests.

    Three hospitals involved.

    The tests were over a period of five months, the cost? ………Nothing.

    Earlier this year in Phuket I had problems with my eyes, I had a few tests in a hospital, a brain scan, in total I was probably at the hospital for 5 hours over the course of a few weeks as an outpatient only, I did not stay overnight in the hospital.

    The cost was equivalent to $4500 which was about 144,000 baht.

    Not cheap, so I am not sure which countries the medical tourists will come from who want to pay so much?

    I am glad I had $7,000,000 of medical insurance covered by a UK insurer. (cost of insurance policy $200).

    Never travel abroad unless you are insured is my mantra.

    • Avatar

      Issan John

      October 23, 2020 at 2:31 am

      … and in England anyone not usually resident (even a Brit) would have been charged 150% of the cost.

      … and in Thailand any Thais needing the treatment you had in the UK or Thailand would have been charged 30 baht / $1.oo.

      Medical tourists pay wherever they go – Thailand, India, Turkey, UK … anywhere.

      • Avatar

        preesy chepuce

        October 26, 2020 at 7:39 pm

        The UK health system isn’t really very sustainable as it is, but it’s been hyped up into a national religion where criticism is taboo and that protects it from necessary reform. There are too many regular or excessive users funded by very, very occasional users, and example of this is the lack of charging of drunks clogging up A&E; allowing fashionable conditions like sex changes to be funded publicly; and the lack of penalties for not following medical advice, like Mr Best getting more than one new liver. The mantra of “free at the point of need” to some people is a blank cheque to take the health care for granted and overuse it without taking responsibility. In the UK they always talk about “the government’s money”, or occasionally “the taxpayer’s money”, but let’s be clear, when you get something from the state, it’s someone else’s money paying for it. So when we hear Labour politicians talking about how the Government must fund more furlough etc…, they never seem to acknowledge that that “furlough” is not from Labour’s magic money tree, but it’s from every worker in the UK, and from the future workers, who may already be saddled by student loan tax, and priced out of a mortgage. I don’t see how the NHS religion can carry on, people should be given core life and death treatment like cancer and genetic conditions (and that doesn’t include “gender dysphoria”, but something real like blindness or MS), but gastric bands and stomach pumps should be conditional, and pay less for looking after their health, like a no-claims bonus. Only unreasonable Labourists would reject that.

  3. Avatar

    albert zweistein

    October 20, 2020 at 11:44 pm

    Want to see world-class health and wellness ? Go Turkey. Government same like LOL.

  4. Avatar

    Issan John

    October 23, 2020 at 2:41 am

    … and Thailand’s the number one choice for gender re-assignment surgery, which is set to be worth over $1.5 bn globally in the next 5 years.

    I doubt many would prefer Iran, which is runner-up to Thailand …..

    • Avatar

      preesy chepuce

      October 26, 2020 at 7:41 pm

      That’s a bit surprising to hear, given what reportedly happens to catamites in that country.

  5. Avatar

    Rudi

    October 23, 2020 at 11:00 am

    As long as the Thai high-price- treatments will continue on the same level, only a few foreigners will come to Thailand for a Medical Treatment. I suffered an accident last year and spent a night in a Pattaya Thai Hospital, just for surveillance, without any surgery or life-preserving measures or medications.
    For just 1 night my insurance payed the costs of about 1’500 usd (!).
    There are many other countries who offer Medical Treatment to a Western quality standard but a much cheaper price.

    • Avatar

      preesy chepuce

      October 26, 2020 at 7:43 pm

      I’ve seen (for example) dental treatment advertised in places like Czechland and Hungary, and given that they’re in the EU, they are possibly in a good position to compete with anyone, assuming that their health regulation is compliant with that of other EU states like France and Germany.

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Tourism

What has the pandemic taught hotels about luxury. Is ‘less’ more?

The Thaiger

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What has the pandemic taught hotels about luxury. Is ‘less’ more? | The Thaiger
PHOTO: The Naka Island - The Luxury Travel Expert

by Anthony Lark

“Let’s say goodbye to all that stale pretence and manufactured pomp”

Until the collective nightmare that was 2020, many of the so-called high-end hotels had a reputation for trying to convince guests to pay for often dingy guestrooms lacking any real views inside an otherwise ornate structure with a storied, celebrated past, where the first impression was a check in often akin to applying for a bank loan. Defined as “luxury”, in the good old days they got away with it.

Over the thirty years I spent running Amanpuri and Trisara on Phuket, I heard hundreds of people complain of feeling ripped off at “legendary” and “iconic” hotels by staff that rudely treated them as anything but guests.

How many of us did not tip the head waiter after dinner on the first night, to return the next evening and find ourselves stashed at a table by the kitchen door, or getting ushered past the prime and utterly empty deck chairs (with a book on them) by an indifferent pool boy rushing to count his bounty at the pool bar.

As we in the hotel business look towards vaccine jabs while collectively praying for people to start travelling again, let’s say goodbye to all that stale pretence and manufactured pomp. Emerging from the darkness that was 2020, we hoteliers need to consider that life will not bounce back to all that, nor should it. Good riddance to the seller’s market when hotels could charge like the light brigade for sub-par accommodations and indifferent service while expecting our guests will automatically keep coming back for more.

Merriam-Webster ‘luxury’ definition #1: a condition of abundance or great ease and comfort.

“There will always be people willing to pay,” said the late, great Natale Rusconi of the Cipriani in Venice and Splendido in Portofino.The size of the room didn’t matter, he observed, nor did the price of a cup of coffee, as long as they felt cocooned in an ‘exclusive’ world with an established reputation of being the “best.”

A classic negroni or a plate of risotto on the terrace at Cipriani is luxurious, not so much because of the ingredients of the food and beverage (although it is the best), but because it’s a rare experience.

Sonu Shivdasani, owner of Soneva resorts, hits it on the head when describing luxury.

He points out “Our external communication focuses much more on our brand proposition of “Inspiring a Lifetime of Rare Experiences”.

For example, we touch upon the point of our guests being able to walk barefoot for a week. This is rare and hence a luxury.

Change is in the luxe-wind

There is definitely change in the post-covid wind. In virtual conversations with many wealthy, well-travelled former guests of mine living in the northern hemisphere, they are explicit about what they yearn for on the other side of their drawn-out lockdowns.

These people are the ones who every year asked me for the largest villa with the bluest views and the most kitted out yacht for a day on the Andaman Sea and now I sense they seek something distinctly less material. While I am not surprised to hear them in their Bel Air mansions and apartments overlooking the River Seine asking for deals, what they say next piques my interest. “Anthony, I don’t need the presidential suite when we come back,” they say without a whiff of disappointment to downgrade. They are increasingly asking not for the specs on yachts but for news of wellness offerings and rare, secret local experiences.

One company already excelling in this beyond luxury space is Six Senses, purchased in 2019 by the behemoth InterContinental Hotels brand but left to run relatively independently under CEO Neil Jacobs. In interviews and on panels throughout the pandemic, Jacobs has spoken often of his personal aversion to the very word ‘luxury’ as well as to ‘exclusivity,’ which he sees in direct opposition to Six Senses’ holistic ethos.

Community engagement, he argues, is not only an aspect of the brand’s sustainability guidelines but also critical to “the intrinsic value of the content around what is being offered” at each individual property.

Like Jacobs, I noticed even before Covid that bragging rights back home no longer focus solely on price-tagged acquisitions. Those same guests who regaled me during lockdown with tales from their past travels, talked about meaningful encounters with Bhutanese textile weavers, Portuguese sourdough bakers, Colombian coffee farmers or Thai fishermen with whom they shared meaningful encounters on immersive, often unexpectedly transformative journeys. Perhaps we all learned in lockdown that these memories endure far longer than we can linger on even the most decadent bed linens or the hotel’s fluffy-as-a-cloud bathrobes.

Even before any of us had given a thought to wet markets in Wuhan, our industry was abuzz with these ‘experiential’ and ‘transformational’ travel offerings, and we see smaller, more nimble independent hotels and resorts luring guests away from staid grand dames of the past, while commanding higher rates.

I suspect we will now enter a new era, best described by Morris Sim, one of the smartest marketing minds I know.Travellers he predicts, will be embracing the idea that “ luxury is the outcome of an experience, not a product.”

Merriam-Webster luxury definition #2: something adding to pleasure or comfort but not absolutely necessary.

To be clear, this is not a rallying cry to spend amidst an economic crisis. Luxurious experiences may be as humble as a thoughtful gesture or act of kindness by a staff member. It’s surprising our guests on their return to the hotel room to find their laundry cleaned, folded and tied with a beautiful bow, or that feeling of being cared for to discover one’s toothpaste, sunscreen and deodorant arranged like tiny soldiers on the bathroom vanity.

Going forward, those hotels that also help guests to make meaningful, immersive connections with the surrounding culture and environment while also delivering unpretentious, anticipatory service with thoughtful human touches will redefine luxury.

Merriam-Webster luxury definition #2b: an indulgence in something that provides pleasure, satisfaction, or ease

Throughout the heady 1990s, we opened a new Amanresort every year or so. While now considered places of beauty that were undeniably desirable, they were initially revolutionary upstarts compared with the most famous resorts of the 70’s and 80’s where gold sink taps stood out against bathrooms laden with Carrera marble.

Into this arena where remote controlled toilets that blew air on your arse were regarded as luxurious, Adrian Zecha’s vision for each Aman was unashamedly simple in design and utterly lacking in superfluous finishing’s. The late architect Ed Tuttle, who mastered this design of understatement used to tell his team (including his lead designer Pin Tan, who now holds that title at Six Senses) and clients that “it’s not about embellishment, it’s about owning the space.”By this he meant that humans are most at ease in spaces that function well when for them rather than for shelter magazines and marketing brochures.

As we look towards leaving hibernation behind, I strongly believe our guests will gravitate to uncluttered places where simplicity reigns, where they can look better and feel better about their emergent selves and where they can enjoy consequential encounters with fascinating strangers, after feeling cut off for so long.

At Trisara Phuket, the team here serves local residents and Bangkokians down for the weekend gourmet Thai-inspired lunches prepared by chefs under a Thai carved sala roof overlooking a charming lake at the resort’s nearby working farm, engaging with locals tending the farm while keeping comfortably cool and exquisitely sated.

My personal view is that successful hotels must throw off any remaining shackles of our industry’s past definitions of ‘luxury’ and pivot towards delivering authentically local guest experiences and anticipative service that surprises and delights.

Are we headed towards a new paradigm where our job is to nurture the “outcome of the experience” rather than the showmanship of counting threads of Egyptian cotton and embroidering initials on pillowslips?

What has the pandemic taught hotels about luxury. Is 'less' more? | News by The Thaiger

Anthony Lark is the founding and current president of The Phuket Hotels Association. He also runs his own luxury hospitality company focused on resort and residential villa design & master plan concepts, plus management auditing of existing properties as hotels prepare for a post-covid world.

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Thailand

Thai Airways to resume flights from Bangkok to Chiang Mai and Phuket

Caitlin Ashworth

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Thai Airways to resume flights from Bangkok to Chiang Mai and Phuket | The Thaiger
PHOTO: Thai Airways

After nearly 9 months on the ground due to the coronavirus pandemic, along with problems balancing their accounts, Thai Airways will resume flights between Bangkok and Chiang Mai as well as Bangkok and Phuket later this month. The flights will start back up on Christmas day.

Flights from Bangkok to the 2 key tourist provinces have been grounded since April 1. Starting December 25, the airline will run 3 flights a week on both routes. A source told the Bangkok Post that the new schedules will run until at least February 28.

Thai Lion Air, Thai Air Asia, Nok Air, Thai Smile, VietJet Air and Bangkok Airways have returned to the domestic skies since July and slowly adding frequency to their routes.

In addition to resuming the domestic flights, the Thai Airways is relaunching some international flights from January 1 to March 27 including weekly flights to Frankfurt, London, Copenhagen, Sydney, Seoul, Manila, Taipei and Osaka. Flights from Bangkok to Tokyo will be available 3 times a week and flights from Bangkok to Hong Kong will be available every day.

Thai Airways has been tackling bankruptcy throughout the lockdown and trying to make up for more than 300 billion baht in losses. Since many flights were suspended due to travel restrictions, Thai Airways has tried to make money by business ventures on the ground, like a pop-up restaurant serving in-flight meals and selling off unwanted equipment from their warehouse. There also disposing of much of their older fleet, including all of their Boring 747-400s.

SOURCE: Bangkok Post

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Coronavirus (Covid-19)

97 police officers investigated for fiddling Covid-19 payments

Maya Taylor

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97 police officers investigated for fiddling Covid-19 payments | The Thaiger
PHOTO: www.newsbeezer.com

97 police officers, from 41 police stations, are currently being investigated for an alleged scam involving Covid-19 payments meant for officers who worked extra shifts during the crisis. The case was assigned by national police chief Suwat Jangyodsuk in November, when it came to light that some officers may have fraudulently claimed allowances meant for others.

In one incident, an officer responsible for transferring extra payments to police on the southern island of Phuket transferred the money to his own accountant instead. At the time, the transfer was dismissed as a mistake (in his favour), with the officer in question receiving a warning, and payments then made to the qualifying officers.

Wissanu Prasatthong-Osot from the National Internal Affairs Police says the investigation should reach a conclusion within the next 10 days.

“The result of the investigation should be ready in 10 days. Currently, 97 officers in 41 police stations ranging from non-commissioned to generals are under investigation for being involved in the swindle. The bureau aims to provide justice to all policemen involved. After the investigation concludes, the victims will receive their full allowance, while the offending officers will be punished under the law and disciplinary standards.”

Nation Thailand reports that a full list of alleged offenders has been sent to Suwat, with Wissanu promising that none will escape prosecution.

“The National Police chief had also ordered the transfer of offending officers at the commander and sub-commander levels out of their areas as per the investigation procedures.”

SOURCE: Nation Thailand

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