Shell shocked: Buyer claws back after floating market crab scam
A consumer shared a disappointing experience on social media after buying some steamed crabs from a famous floating market, only to find mostly empty shells and a small amount of crab meat upon returning home.
The incident, which occurred on January 5 at the Amphawa Floating Market, involved buying crabs for 250 baht, where the buyer ended up with seven to eight clean shells and minimal crab meat, accompanied by three cups of dipping sauce.
The experience was shared in a Facebook group พวกเราคือผู้บริโภค (We Are Consumers) where the user warned others of a potential scam at the market. The vendor in question reportedly sells only steamed crabs and shrimp marinated in fish sauce.
Following the post, several comments emerged, questioning whether the crabs had been consumed. The original poster clarified that the crabs in the photo were untouched. The vendor later responded in the thread, explaining that they have been in business for three years and that each box of crabs is weighed at 500 grammes before being opened.
The vendor expressed regret for the issue, claiming this was the first occurrence of such a problem and apologised for any customer dissatisfaction. They offered a refund if the situation seemed unreasonable, highlighting the costs involved in their business operations and assuring that the products sold match the advertised images, reported KhaoSod.
In a notable case, the owners of Laemgate Infinite, a Bangkok seafood restaurant, were sentenced to 723 years in prison for defrauding customers. They sold vouchers for an all-you-can-eat buffet at extremely low prices but failed to honour the promotions, leading to complaints from hundreds of disgruntled customers, according to WIO News.
According to Tripadvisor, patrons at certain Bangkok seafood restaurants have been billed excessively for crab dishes, with prices reaching 300 baht per 100 grammes, leading to unexpectedly high bills. Customers are often directed to these restaurants by taxi drivers or guides receiving commissions.
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