passengers
- Bangkok News
Nurse on track: Off-duty hero saves passenger on Bangkok BTS (video)
A nurse garnered praise for assisting a passenger who fainted on the BTS train in Bangkok, even though she was on her way to work. Yesterday, March 11, TikTok user @sittiaew shared a video capturing the commendable act, highlighting the nurse’s dedication to her profession. The video depicts the nurse and a BTS security officer helping a passenger who had…
- Thailand News
AirAsia soars to new heights with record passenger growth in 2024
AirAsia is flying high after recording a surge in passenger numbers throughout 2024, as the budget airline group expanded its fleet to meet booming travel demand. The carrier welcomed over 63 million passengers last year, an 11% increase from 2023, while its load factor climbed to 89%. The final quarter of 2024 was particularly strong, with 16.2 million passengers flying…
- Thailand News
Thailand airports boost biometrics for faster service times
The Airports of Thailand (AoT) is enhancing its biometric identification systems to expedite service times at airports. Yesterday, January 8, AoT Director Kerati Kijmanawat confirmed that this system has been implemented at six major international airports managed by AoT, including Suvarnabhumi, Don Mueang, Chiang Mai, Phuket, Mae Fah Luang Chiang Rai, and Hat Yai. However, the system currently does not…
- Thailand News
Thai airports to launch biometric ID system this November
Six major Thai airports will introduce an automated biometric identification system using facial recognition technology later this year, allowing passengers to present their physical ID only once during their journey. This system, set to launch for domestic passengers on November 1 and for international passengers on December 1, will be operated by the Airport Authority of Thailand. Kirati Kitmanawat, the…
- Tourism News
Suvarnabhumi Airport to handle 80 million passengers yearly by 2031
Airports of Thailand (AoT) announced ambitious plans to upgrade Suvarnabhumi International Airport in a bid to accommodate 80 million passengers annually by 2031. AoT President Kerati Kijmanawat stated yesterday, August 28, that the agency is revising its master plan to expand the airport’s capacity over the next decade. This move aligns with the government’s goal to see Suvarnabhumi Airport rank…
- Thailand News
Thai female passenger shuns motorcycle taxi ride fare (video)
A female passenger ordered a motorcycle taxi driver to drive against the traffic on the pavement, refused to pay the fare, and left him with wasted time and a 15% app fee deduction. A 36-second video shared by the Facebook page อีซ้อขยี้ข่าว3 shows the rider filming the woman while explaining the situation. “She called for a ride, then asked me…
- Aviation News
Thai Lion Air expands fleet, aims for 7 million passengers
Thai Lion Air is expanding its fleet and reinstating routes in response to rising tourism demand, aiming for 6-7 million passengers and achieving its first post-pandemic profit. Thai Lion Air chief Nuntaporn Komonsittivate made known that domestic and international routes have recovered by 60%, supported by an increase in operational jets to 20 from 11 in recent years. The average…
- Thailand News
Thailand’s longest train tunnel shut after passenger dust complaints
Thailand’s longest train tunnel has been temporarily closed by the State Railway of Thailand (SRT) just after its inauguration due to passenger complaints about thick dust inside. The chief of the SRT governor’s office, Ekarat Sri-arayanpong, reported that passengers on northeast-bound trains experienced discomfort from dust while passing through the Pha Sadet tunnel in Saraburi province. As a result, the…
- Thailand News
Thailand allocates 15.3 billion baht for VIP aircraft and helicopters
The 2025 budget bill outlines the allocation of 12 billion baht for a new VIP aircraft and 3.3 billion baht for two mid-sized helicopters designated for important passengers. These additions aim to bolster the Royal Thai Air Force’s (RTAF) capabilities in supporting various training programs and other essential activities. Intended to replace the ageing Airbus 304 scheduled for decommissioning in…
- Thailand News
AirAsia unveils new mouth-watering Thai menu
AirAsia takes inflight dining to a whole new level with the introduction of a truly Thai menu, delighting travellers from Thailand and beyond. Starting July 1, passengers on Thai AirAsia (FD) and Thai AirAsia X (XJ) flights can savour the authentic flavours of Thailand, crafted to perfection. The highlight of the new menu is the Flying Kuai Tiew Ruea (Chicken…
- Thailand News
Thailand’s airports hit new highs as passenger numbers increase
Thailand’s six international airports, operated by Airports of Thailand (AOT), witnessed a record-breaking influx of passengers in the first five months of 2024. Transport Minister Suriya Juangroongruangkit announced a whopping 52.16 million travellers, marking a 20.28% rise compared to the same period last year. AOT manages six key airports: Suvarnabhumi, Don Mueang, Chiang Mai, Mae Fah Luang, Phuket, and Hat…
- Thailand News
Eight-figure payouts loom for Singapore Airlines injured passengers
Passengers with severe injuries from the terrifying Singapore Airlines flight turbulence could be in line for eight-figure compensation, says top lawyer. Following the extreme turbulence encountered by Singapore Airlines Flight SQ321 this week, passengers with spinal and brain injuries might seek massive payouts, with one legal expert suggesting claims could reach easily into seven and sometimes eight-figure sums. Peter Neenan,…
- Thailand News
Cabin crew reveals top three seats to avoid in economy class
In recent guidance, an airline cabin crew member has identified the three worst seats in the economy class and advised passengers to avoid them if possible. When booking flights, especially in economy class, passengers often seek the best available comfort within the constraints of their budget. The advice from the cabin crew member aims to enhance passenger comfort by steering…
- Thailand News
Soaring glamour: Thai Airways’ business class upgrade
Thai Airways (THAI) boasts an enviable array of long-range jets, but behind the glamour lies a tale of unexpected surprises for passengers. Take THAI’s Boeing 787 Dreamliner fleet, where outdated 2-2-2 layouts clash with the modern 1-2-1 setup, leaving travellers feeling short-changed. But salvation is on the horizon. THAI is gearing up for a monumental shift, with 45 cutting-edge Boeing…
- Thailand News
State Railway of Thailand’s renovation project for accessibility
In a significant move towards inclusivity, the State Railway of Thailand (SRT) has embarked on a renovation project for 10 of its passenger carriages. The initiative is aimed at making the carriages more accessible for individuals with disabilities, according to Aekkarat Sriarayanpong, head of the SRT governor’s office. The carriages undergoing renovation are second-class vehicles put into service in 2012.…
- Thailand News
Bangkok taxi driver detained for sexually assaulting passenger
A Bangkok taxi driver has been arrested for sexually assaulting a passenger under the guise of a secluded location. On Thursday, March 14, the taxi driver, Thanadol, from Non Sung district, Nakhon Ratchasima province, was apprehended by metropolitan police officers following a warrant issued by the Min Buri Criminal Court. The incident occurred during the early hours of March 14…
- World News
Optical illusion on plane goes viral as passenger shares baffling photo
A passenger’s perplexing experience aboard an aeroplane, where a seemingly vigilant gaze from the seat in front turned out to be a mere optical illusion, has gone viral, captivating social media users and generating widespread amusement. Kisha Kitchen, while travelling by plane, noticed something peculiar about the passenger seated ahead on the right. It appeared as though she was being…
- Aviation News
Aeromexico flight passenger stands on plane wing in response to delay (video)
A frustrated passenger onboard a delayed Aeromexico flight AM 0672 bound for Guatemala City took matters into his own hands. Stranded for hours on the tarmac without air conditioning or water, the unnamed passenger decided he had had enough. In an act of defiance, he unlocked the emergency door and strolled onto the plane’s wing. Mexican International Airport officials confirmed…
- Thailand News
AirAsia X expansion sparks unprecedented growth
AirAsia X soared to new heights, carrying a staggering 890,289 passengers in the fourth quarter of 2023, experiencing a 2.6-fold increase year-on-year. Passenger Load Factor (PLF) has risen to 82%, a remarkable three-percentage-point surge. The surge comes on the heels of an impressive 2.5-fold increase in seat capacity, making it a clear winner in the aviation race. During the quarter…
- Thailand News
Hot coffee spill burns passenger on Thai Airways flight
A passenger aboard a Thai Airways flight suffered burns on December 8 when hot coffee was accidentally spilled on him. The man, who recounted the incident on social media, noted that the flight attendant had poured several hot drinks at once and was handing them out to passengers when the accident occurred. As he was seated in the middle, a…
- Thailand News
Shocking stop: Thai Smile Buses Co., face backlash as passengers left stranded
The Thai Smile Bus Company faced a barrage of criticism as their electric buses ground to a halt, leaving passengers stranded and services disrupted. The uproar prompted an investigation into the sudden cessation of operations, revealing a deep-seated issue affecting the company’s ability to provide a reliable service. The Corporate Communications Department of Thai Smile Bus Company Limited officially addressed…
- Bangkok News
Bangkok: Flat fare of 20 baht for Red and Purple line interchange
The Transport Ministry announced the implementation of a flat fare of 20 baht for passengers interchanging between the Red and Purple lines using EMV contactless payment. Deputy Transport Minister Surapong Piyachote unveiled the scheme yesterday, November 30, stating that it is in line with a Cabinet resolution from October 16, which authorised the ministry to establish a 20-baht flat fare…
- Thailand News
Sky’s the limit: Nine new airlines on board for Thailand aviation recovery
The Civil Aviation Authority of Thailand (CAAT) announced the registration of nine new airlines to bolster the aviation industry’s recovery. The authority remains confident that passenger traffic will reach 127 million this year, forecasting a significant recovery this year. The Director of the Civil Aviation Authority of Thailand, Suttipong Kongpool, stated that Thailand’s aviation industry is on a steady path…
- Thailand News
Powering up the tracks: Red Line operator urged to spark commuter surge with enhanced feeder network
Red Line operator SRT Electrified Train Co was asked by the Transport Ministry to enhance its feeder network to drive an increase in the number of rail passengers within Bangkok. Surapong Piyachote, the Deputy Transport Minister, explained that the SRT Electrified Train Co, in conjunction with the Department of Rail Transport, has charted out plans for an integrated feeder network…
- Thailand News
Flight flab: Thai airlines weigh in on passenger pounds
Several airlines have introduced weight checks for passengers and their luggage before boarding to calculate standard and average passenger weight. This passenger weigh-in measure, initiated today, allows airlines to distribute weight more effectively on international flights, thus reducing fuel usage. Foreign airlines have implemented the passenger weigh-in rule to investigate and calculate standard and average passenger weight. The collected data…
- Transport News
UPDATE: Thai passengers ejected from flight over fight with cabin crew over luggage
An update to the original story about a woman from a group complaining on social media to criticise the air hostess and cabin crew for refusing to help her carry the luggage. Prominent YouTuber and influencer, Akaradej Yothajun, known as Benz Apache, recently recounted the same dramatic incident aboard a flight from Vietnam to Thailand. He reported that 16 Thai…
- Transport News
Passenger criticises air hostess over luggage assistance refusal
[An UPDATE to this story paints a different perspective to the original confrontation with the air hostess over the passenger’s luggage.] An incident occurred yesterday when a woman took to social media to criticise an air hostess for refusing to assist her with her luggage. The woman, who was on a VietJet airline flight, lamented the poor service and asked…
- Business News
Airport capacity at Suvarnabhumi to increase with new terminal and tech upgrades
Influential airport operator, Airports of Thailand (AoT), is set to inaugurate a new satellite passenger terminal at the famed Suvarnabhumi Airport come this September. This addition is expected to bolster the airport’s passenger handling capacity significantly, managing an impressive 15 million extra passengers annually, which effectively raises the total capacity to a staggering 60 million per annum, revealed AoT’s president.…
- Thailand News
Yellow Line monorail trial attracts 80,000 passengers, plans expansion
Nearly 80,000 passengers took advantage of the Yellow Line’s trial run over the weekend, as the Department of Rail Transport (DRT) plans to extend the trial to all 23 stations by mid-month. Pichet Kunadhamraks, the DRT’s director-general, stated that the current trial run includes 13 stations from Hua Mak to Samrong. Pichet noted that a large number of people participated…
- Transport News
Bangkok’s number of train passengers reaches all-time high
Bangkok‘s number of train passengers reached an all-time high on Friday, February 10. The number of people travelling by rail in and around Thailand’s capital city climbed to 1,577,330 that day, according to the Department of Rail Transport. The department’s numbers revealed that the BTS Green Line served the most passengers, with 916,390 people using the service, followed by the…
