passengers

  • Thailand News

    Soaring glamour: Thai Airways’ business class upgrade

    Thai Airways (THAI) boasts an enviable array of long-range jets, but behind the glamour lies a tale of unexpected surprises for passengers. Take THAI’s Boeing 787 Dreamliner fleet, where outdated 2-2-2 layouts clash with the modern 1-2-1 setup, leaving travellers feeling short-changed. But salvation is on the horizon. THAI is gearing up for a monumental shift, with 45 cutting-edge Boeing…

  • Thailand News

    State Railway of Thailand’s renovation project for accessibility

    In a significant move towards inclusivity, the State Railway of Thailand (SRT) has embarked on a renovation project for 10 of its passenger carriages. The initiative is aimed at making the carriages more accessible for individuals with disabilities, according to Aekkarat Sriarayanpong, head of the SRT governor’s office. The carriages undergoing renovation are second-class vehicles put into service in 2012.…

  • Thailand News

    Bangkok taxi driver detained for sexually assaulting passenger

    A Bangkok taxi driver has been arrested for sexually assaulting a passenger under the guise of a secluded location. On Thursday, March 14, the taxi driver, Thanadol, from Non Sung district, Nakhon Ratchasima province, was apprehended by metropolitan police officers following a warrant issued by the Min Buri Criminal Court. The incident occurred during the early hours of March 14…

  • Thailand News

    Malaysian e-hailing driver receives surprise panties gift from Thai woman

    A Malaysian e-hailing driver found himself in for a wild surprise after a recent passenger encounter which ended with him receiving a pair of panties from a Thai woman. Shared on the Facebook group, Drivers and Passengers Chinese Language Platform, the unnamed driver recounted his encounter with a group of lively Thai women. Amidst their banter, the driver found himself…

  • Aviation News

    Aeromexico flight passenger stands on plane wing in response to delay (video)

    A frustrated passenger onboard a delayed Aeromexico flight AM 0672 bound for Guatemala City took matters into his own hands. Stranded for hours on the tarmac without air conditioning or water, the unnamed passenger decided he had had enough. In an act of defiance, he unlocked the emergency door and strolled onto the plane’s wing. Mexican International Airport officials confirmed…

  • Thailand News

    AirAsia X expansion sparks unprecedented growth

    AirAsia X soared to new heights, carrying a staggering 890,289 passengers in the fourth quarter of 2023, experiencing a 2.6-fold increase year-on-year. Passenger Load Factor (PLF) has risen to 82%, a remarkable three-percentage-point surge. The surge comes on the heels of an impressive 2.5-fold increase in seat capacity, making it a clear winner in the aviation race. During the quarter…

  • Thailand News

    Hot coffee spill burns passenger on Thai Airways flight

    A passenger aboard a Thai Airways flight suffered burns on December 8 when hot coffee was accidentally spilled on him. The man, who recounted the incident on social media, noted that the flight attendant had poured several hot drinks at once and was handing them out to passengers when the accident occurred. As he was seated in the middle, a…

  • Thailand News

    Thai Airways resolves seating dispute following passenger complaint

    The Civil Aviation Authority of Thailand (CAAT) convened with Thai Airways International Public Co. Ltd. yesterday, December 8 following a passenger’s complaint that surfaced on social media. The disgruntled passenger had purchased a business-class ticket but was seated in the economy class. An ensuing investigation revealed that Thai Airways had restructured its business model, replacing Thai Smile flights with continuous flights…

  • Bangkok News

    Bangkok: Flat fare of 20 baht for Red and Purple line interchange

    The Transport Ministry announced the implementation of a flat fare of 20 baht for passengers interchanging between the Red and Purple lines using EMV contactless payment. Deputy Transport Minister Surapong Piyachote unveiled the scheme yesterday, November 30, stating that it is in line with a Cabinet resolution from October 16, which authorised the ministry to establish a 20-baht flat fare…

  • Thailand News

    Sky’s the limit: Nine new airlines on board for Thailand aviation recovery

    The Civil Aviation Authority of Thailand (CAAT) announced the registration of nine new airlines to bolster the aviation industry’s recovery. The authority remains confident that passenger traffic will reach 127 million this year, forecasting a significant recovery this year. The Director of the Civil Aviation Authority of Thailand, Suttipong Kongpool, stated that Thailand’s aviation industry is on a steady path…

  • Thailand News

    Powering up the tracks: Red Line operator urged to spark commuter surge with enhanced feeder network

    Red Line operator SRT Electrified Train Co was asked by the Transport Ministry to enhance its feeder network to drive an increase in the number of rail passengers within Bangkok. Surapong Piyachote, the Deputy Transport Minister, explained that the SRT Electrified Train Co, in conjunction with the Department of Rail Transport, has charted out plans for an integrated feeder network…

  • Thailand News

    Smooth sailing: Suvarnabhumi Airport’s snazzy channels promise swift boarding for foreign jet-setters

    Foreign passengers will soon experience expedited boarding at Suvarnabhumi International Airport, thanks to the introduction of automatic channels set to go live next month. The move aims to ease congestion at the airport, allowing for a smoother transit experience for travellers. Currently, the automatic processing at Suvarnabhumi is limited to travellers holding Thai, Hong Kong or Singaporean passports, as relayed…

  • Transport News

    UPDATE: Thai passengers ejected from flight over fight with cabin crew over luggage

    An update to the original story about a woman from a group complaining on social media to criticise the air hostess and cabin crew for refusing to help her carry the luggage. Prominent YouTuber and influencer, Akaradej Yothajun, known as Benz Apache, recently recounted the same dramatic incident aboard a flight from Vietnam to Thailand. He reported that 16 Thai…

  • Transport News

    Passenger criticises air hostess over luggage assistance refusal

    [An UPDATE to this story paints a different perspective to the original confrontation with the air hostess over the passenger’s luggage.] An incident occurred yesterday when a woman took to social media to criticise an air hostess for refusing to assist her with her luggage. The woman, who was on a VietJet airline flight, lamented the poor service and asked…

  • Business News

    Airport capacity at Suvarnabhumi to increase with new terminal and tech upgrades

    Influential airport operator, Airports of Thailand (AoT), is set to inaugurate a new satellite passenger terminal at the famed Suvarnabhumi Airport come this September. This addition is expected to bolster the airport’s passenger handling capacity significantly, managing an impressive 15 million extra passengers annually, which effectively raises the total capacity to a staggering 60 million per annum, revealed AoT’s president.…

  • Transport News

    Pink Line monorail preps for safety tests ahead of free trial run

    Pink Line monorail project safety measures are currently being assessed through initial test runs. According to a spokesperson from Northern Bangkok Monorail (NBM), following this evaluation, a complimentary trial run for the public is set to be initiated. The board director of NBM, Surapong Laoha-Unya, oversees the concessionaire of the Pink Line monorail which operates on the Khae Rai-Min Buri…

  • Transport News

    Bangkok’s number of train passengers reaches all-time high

    Bangkok‘s number of train passengers reached an all-time high on Friday, February 10. The number of people travelling by rail in and around Thailand’s capital city climbed to 1,577,330 that day, according to the Department of Rail Transport. The department’s numbers revealed that the BTS Green Line served the most passengers, with 916,390 people using the service, followed by the…

  • Hot News

    Passengers at Bangkok’s main train terminal to get help from new robots

    Passengers at Bangkok’s Krung Thep Aphiwat Train Terminal will be getting help from new service robots. The massive train station, formerly known as Bang Sue Grand Station, will feature six robots which can communicate in English, Thai and Chinese. The robots can guide passengers to certain locations in the train station such as the food centre, ticket booths, and taxis.…

  • Tourism News

    Half a million travellers passed through Suvarnabhumi Airport during Songkran

    During the Songkran holiday, the number of travellers passing through Suvarnabhumi Airport (BKK) more than doubled. Between April 9 to 18, the main airport saw 585,100 people, a 119% increase compared to 2021 (when there was very little international travel). Some million passengers were expected to pass through the country’s 6 Airports and Thailand airport turnstiles during Songkran. The numbers…

  • Tourism News

    Test and Go report card and arrivals – First 10 days of February

    The CCSA has had their first report card for Thailand’s Covid situation following the reopening of the Test & Go program on February 1. After a doubling of daily infections over the past 2 weeks, there were fears that the CCSA may tighten restrictions. But, in the end, nothing was changed at the bi-weekly meeting. Even the provincial zonings remain…

  • Tourism News

    Chinese New Year uptick in BKK arrivals, but mostly domestic

    More than 450,000 travellers will going through the turnstiles at Bangkok’s main airport Suvarnabhumi between January 26 and February 7, including the annual Chinese New Year celebrations. But they’re not all from overseas, indeed the majority, some 349,000 travellers, are domestic. The airport’s GM reports that 115,931 international travellers will be travelling through BKK during the 14 day period. That’s…

  • Thailand video news

    Thailand News Today | Sandbox tweak, ‘filthy rich’ visa, Chon Buri restrictions | July 23

    A new rule for the “Phuket Sandbox” was passed allowing visitors under the reopening scheme to travel to specified islands after spending 7 days in Phuket. The governor of Chon Buri has added new restrictions and closures as Covid infections swell in the province and around Thailand. The CESA is pushing departments to settle on a proposed 17% personal income…

  • Krabi News

    Krabi tourism playing the sandbox waiting game

    Press Release Over one million passengers went through Krabi Airport in 2020, despite the pandemic. One of Thailand’s most idyllic and naturally blessed resort destinations, Krabi, is quietly waiting in the wings to follow Phuket into the tourism sandbox. As the Thai resort island set’s its sights on the first of July reopening to international travelers, its Andaman neighbor is…

  • Covid-19 News

    Bangkok car riders must wear face masks if 2 or more people in car

    Bangkok car riders now must wear a face mask if more than 2 people are in the car. The City Hall made the announcement yesterday, as part of the measures by the Bangkok Metropolitan Administration aimed at stopping the spread of Covid-19. Family members in the same car aren’t being excluded from the rule. Questions on social media have signaled…

  • Thailand News

    Thai VietJet offers passengers change of flights during Covid outbreak

    Thai VietJet, along with all the other Thai domestic airlines, is being impacted by a drop in traffic during the current list of restrictions during the latest Covid-19 outbreak in Thailand. According to Thai Residents, “for passengers who booked tickets and made payments before January 1, 2021 with travel date between January 5 – 3, 2021, can change their travel…

  • Tourism News

    The world aviation industry suffers Annus Horribilis | VIDEO

    In the Asia-Pacific, where the affect of Covid-19 has been lower (at this stage), the passenger load was 30-40% down, compared to last year. Overall, international flights for the latter part of 2020 are down 75% year on year. The world’s aviation industry has been profoundly affected by the border closures and restrictions as a result of the Covid-19 pandemic…

  • Thailand News

    Thailand News Today | Army deny Twitter spin, “Don’t Reopen”, English proficiency low | Nov 27

    Last day of the week. Thought we’d go outside. Bad idea! Welcome to Friday’s Thailand News Today. Royal Thai Army denies claims about Twitter campaign to spread pro-government propaganda Following a shutdown of 926 Twitter accounts linked to the Royal Thai Army, documents were leaked of what appears to be a contract between the Army and a private company supposedly…

  • Transport News

    Boeing’s 737 MAX takes its next step to re-enter commercial service

    The US Federal Aviation Administration has approved the next step for the beleaguered Boeing 737 MAX to resume commercial flights after a 20 month grounding. But the factors that partly contributed to the plane’s grounding have not been addressed leaving the plane reliant on software to control its flying characteristics. The plane, a fourth generation makeover of 50 year old…

  • Visa Information

    First batch of Special Tourist Visa arrivals for Phuket ‘postponed’, no refunds

    If you were a traveller, trying to get accurate information about how and when you could return to Thailand, you’d be rightfully confused. So are we. Now it emerges that the arrival of the first Special Tourist Visa travellers, headed for Phuket, has been postponed at least until the end of the month. Scheduled charter flights for Scandinavian and Chinese travellers…

  • Visa Information

    Special Tourist Visa – now officials want you to ‘quarantine’ in your home country before coming to Thailand

    On one hand the Thai government unveils its big ‘plan’ for a Special Tourist Visa, allowing minimum stays of 90 days, extendable to 270 days (almost 9 months). On the other hand they have put up a list of restrictions that, at best, will severely restrict any return to ‘normal’ tourism in the country. Apart from the local 14 day…