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Thai Airways apologises for the Zurich-Bangkok stuff up

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Thai Airways apologises for the Zurich-Bangkok stuff up | The Thaiger

Thai Airways is promising disciplinary action after an investigation found both the flight captain and the station manager based in Zurich had acted ‘unethically’ in the delayed Zurich-Bangkok flight earlier this month.

The Thai Airways president Sumeth Damrongchaitham has apologised for the incident stating the investigation showed that the problems happened due to lack of coordination between the flight captain and the Zurich station manager.

“They failed to prioritise the interests of passengers and the airline in resolving the seating dispute of two off-duty pilots heading to Bangkok,” he said.

The seating dispute, involving the two pilots on the Boeing 777 service, TG971 from Zurich to Bangkok on October 11, delayed the flight by more than two hours. The insistence of the pilots for first-class seating resulted in two passengers who had been previously upgraded, having to relinquish their seats.

“The next step is to set up a committee, which will decide on the disciplinary penalties,” said Sumeth, declining to elaborate, saying it was an internal matter.

“The lessons learned from this matter will be used for improvement of our organisational reform, which not only targets income and profit but also is striving to improve its corporate culture.

“This was not the first time such an incident had happened. In the past too, off-duty pilots have agreed to change seats. There must be coordination first.

“This problem was caused by the communication breakdown between both of them (the flight captain and the Zurich station chief),” he said.

Sumeth said that the national airline would issue regulations on off-duty pilots who are on board as passive crew to prevent the recurrence of such an incident.

Since last mid-week, Thai Airways has contacted all passengers who are members of Royal Orchid Plus (ROP), providing them additional mileage points as an apology, and will try to contact non-ROP passengers with a proper measure to apologise.

“I, as the management chief of Thai Airways, and all related parties admit this mistake and apologise for this incident. I assure that the company prioritises both the highest safety standards and services for customers. After this, our work process will be improved for good coordination, and customer-interest will be at the centre in order to prevent the recurrence of such an incident in the future,” Sumeth said.

Thai Airways apologises for the Zurich-Bangkok stuff up | News by The Thaiger

Yesterday’s media conference by Thai Airways International – The Nation

STORY: The Nation



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Chronically ill man jumps to his death from Bangkok apartment

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Chronically ill man jumps to his death from Bangkok apartment | The Thaiger

by The Nation

A 66 year old man who lived alone and suffered from chronic ailments has been found dead outside a 15 floor apartment building in Bangkok’s Bang Sue district.

It is believed he committed suicide by jumping from the rooftop this morning.

Taopoon police were alerted at 11am that Charn Wanngern died after he fell to the ground in front of the entrance to Building A of Taopoon Mansion.

Police found a suicide note in the man’s room on the 15th floor. No foul play is suspected in the man’s death.

The note also had the mobile phone number of his close friend. Police called him and learned from the friend that Charn used to own a cabaret troupe in Silom and he recently fell and had been suffering from chronic aliments since.

Charn needed to see a doctor regularly and the friend had to take him to his hospital as he lived alone. The friend said he had a schedule to take Charn to see his doctor this Friday.

Police said Charn’s room was on the west side but he fell from the east side of the building so he likely went up to the roof and jumped down.

SOURCE: The Nation

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Bangkok

Man arrested over 50 million baht scam

The Thaiger & The Nation

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Man arrested over 50 million baht scam | The Thaiger

A man has been arrested for allegedly defrauding around 100 stock market investors of about 50 million baht.

Pol Lt Gen Suchate Hakparn, the Immigration Bureau chief who also heads the economic crime centre, says 52 year old Jittaraphon Nisarat was arrested on Tuesday at his apartment in Bangkok’s Phra Khanong district.

Surachate says Jittaraphon was arrested under a warrant issued by the Criminal Court on Friday.

Jittaraphon was accused of collaborating with two other accomplices to convince over 100 victims to invest in their company with a promise of a 10 per cent yield per month for their investment. The investors were asked to invest at least 300,000 baht.

The investors were told that Jittaraphon’s company would invest in the Wall Street stock market for profits in short sales.

Surachate said the investors received the promised returns for just the first three or four months but Jittaraphon then stopped paying the yields and closed his company and disappeared.

Surachate said police are still hunting for the two accomplices, 40 year old Sorachat Klamsaeng and 34 year old Pirayuth Arj-amnuay.

SOURCE: The Nation

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Bangkok

Syrian woman arrested with fake Spanish passport at Suvarnabhumi Airport

The Thaiger

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Syrian woman arrested with fake Spanish passport at Suvarnabhumi Airport | The Thaiger

PHOTOS: Immigration Bureau

Immigration officers at Suvarnabhumi Airport have arrested a Syrian woman with a fake Spain passport.

The Immigration Bureau reports that, while they were patrolling the airport, they found the woman who was acting suspiciously.

They asked to see her passport which had her name listed on the passport as Alampana Albana, a Spanish national. She was waiting for a flight to Germany.

Officers also found another Syrian passport which identified her name as Mrs Manal Ahmad Alnayed.

The woman admitted that the Syrian passport was her real passport. She told officers her husband, who lived in Germany, arranged it for her.

She says she purchased the fake passport in Malaysia. She received the flight tickets from a foreign woman at the KL airport.

Mrs Alnayed has been charged with illegal possession of, and using, a fake passport.

Syrian woman arrested with fake Spanish passport at Suvarnabhumi Airport | News by The Thaiger

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