Thai train station offers refund after Facebook complaint over unexpected 100 baht fee
A popular Facebook page shared a complaint about train station staff closing ticket booths and directing passengers to purchase tickets on-board, leading to an additional 100 baht fee. The State Railway of Thailand (SRT) has since clarified the situation and offered a refund.
A local train passenger yesterday took to the famous Facebook page อยากดังเดี๋ยวจัดให้ รีเทริน์ part 6 to express concern over an incident at a train station. The passenger revealed that, due to a long queue, they could not buy a ticket before the train’s arrival. The ticket booth was subsequently closed, and everyone in line was directed to buy tickets on the train.
Once on board, passengers were charged an additional 100 baht (US$3) fee by the ticket inspectors. This fee was imposed on all passengers who had not been able to purchase their tickets earlier, including students.
The passenger questioned who was responsible for the incident, as it seemed unfair for those who had done nothing wrong but had to bear the additional cost of 100 baht, which could have otherwise been spent on two meals, reported Sanook.
Later on, Pakpoom Dechhatsadin, a renowned medical technician, shared the story on his Facebook page หมอแล็บแพนด้า, expressing shock and questioning the fairness of the situation.
In response to the incident, the Facebook page อยากดังเดี๋ยวจัดให้ รีเทริน์ part 6 posted a clarification from the train station.
The authorities apologised to the passengers who were directed to buy tickets on the train at Non-Sung station and were subsequently charged an additional fee of 100 baht. An apology was extended to three passengers who faced this inconvenience due to a miscommunication between the station and the train staff.
The Non-Sung station invited the affected passengers to contact them for a refund of the additional fee. They expressed regret over the incident and hoped to serve the passengers better in the future.
