Parking pandemonium: Thai woman seeks payment from Bangkok mall after car calamity

A Thai woman demanded a renowned shopping mall in Bangkok to compensate her after her car was smashed and her belongings were stolen at the mall’s car park on Sunday, June 11.

The victim, Kitiyaporn, took to social media on Sunday to share her distressing experience, accompanied by pictures of her damaged car. The images reveal a shattered window on the driver’s side. Her tablet and camera were stolen as a consequence of the robbery.

Kitiyaporn expressed her dissatisfaction with the shopping mall’s lack of responsibility, claiming that she was instructed to await a meeting with the executive board.

Kittiyaporn did not reveal the name of the shopping mall. She only disclosed in the caption that it was a shopping mall in the Ratchaprasong neighbourhood of Bangkok. In the caption, Kitiyaporn said…

“While my car insurance will cover the broken window, the shopping mall insists I wait for a meeting with their board. A mall staff member assured me they would address the matter as fast as possible. I have to travel back to work in Chon Buri, so I borrowed my brother’s car. What if I do not have any cars? What should I do? Should I take a day off from work to handle this?”

Kitiyaporn also added that the leader of the security team told her that visitors should select the safer parking lot. The security team leader added that her car was the first reported case of such an incident at the shopping mall.

Kitiyaporn provided an update on the timeline of events yesterday. She said the incident occurred between 4pm to 5pm on June 11. She filed a complaint with the officers from Pathum Wan Police Station at 5.30pm. Then, returned to the shopping mall accompanied by the police to review security camera footage at 6.45pm. She arrived at Chon Buri at nearly 1am and had to take leave from work to solve the issue the next day.

Kitiyaporn mentioned that she received contact from the shopping mall but was still awaiting confirmation regarding the next steps and compensation for her losses.

Many Thai netizens commented on her post to encourage her. Some speculated that the shopping mall she referred to might be Central World, located near Ratchaprasong Intersection. Currently, no shopping mall has provided a formal statement clarifying the incident.