Connect with us

Technology

Bangkok Airways breach may have compromised customer data

Neill Fronde

Published

 on 

PHOTO: Flickr Blogtrepreneur

A cyberattack hit Bangkok Airways and now the boutique airline is warning its customers of a possible compromise of personal data. The airline released a statement on their website and sent email to its customers informing them of the data breach.

Bangkok Airways first became aware of a possible hack on August 23 and began investigating. They confirmed now that the security breach did not access or affect any aeronautical security systems or any of the operational data of Bangkok Airways. It did however create vulnerability to some personal data of customers.

The investigation is ongoing to fully determine how much data was compromised and how many passengers were affected. Bangkok Airways is suggesting that their passengers check their bank accounts and credit card statements to see if there was any unauthorized usage. They recommend changing passwords and contacting any affected financial institutions and follow any advice they may offer for further security.

Bangkok Airways also warns of the possibility of scammers taking advantage of the data breach to attempt phishing attacks, contacting customers while posing as airline employees following up on the data breach and asking customers to confirm personal data. The airline stated they will NOT be contacting any customers asking for personal data, so customers should not share any personal information.

Bangkok Airways are also taking measures immediately to step up security on their systems and strengthen their IT infrastructure, and has recruited help from a leading cybersecurity firm.

The data breach comes just 4 days after Bangkok Airways relaunched their flights between the Phuket Sandbox and the Samui Plus programs for the Sandbox 7+7 extension, once again connecting the 2 popular tourist island destinations.

Any affected customers or anyone with questions regarding the security breach are advised to contact Bangkok Airways by email at infosecurity@bangkokair.com

SOURCE: Bangkok Post

 

Get more from The Thaiger

📱 Download our app on Android or iOS
👋 Have your say on our Thailand forums
🔔 Subscribe to our daily email newsletter
📺 Subscribe / Join YouTube for daily shows
👍 Like/Follow us on Facebook
🐦 FOLLOW us on Twitter
📷 FOLLOW us on Instagram

image

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Neill is a journalist from the United States with 10 years broadcasting experience and national news and magazine publications. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014.

Follow Thaiger by email:

Thailand28 mins ago

Lack of migrant workers forces government to appeal to Thais to fill vacant jobs

Thailand1 hour ago

Songkhla motorcycle showroom catches on fire, no injuries reported

Phuket2 hours ago

Covid-19 prison death yesterday the second this week in Phuket

Welcome back to Thailand!

Thaiger is getting behind local businesses for the restart of tourism in Thailand - up to 50% discounts across all advertising packages!

Thailand2 hours ago

Unemployed Bangkok chef arrested after allegedly trying to sell rare butterflies to undercover agents

Coronavirus (Covid-19)3 hours ago

Phuket Covid-19: 1 Phuket Prison death, 1 Sandbox infection

Central Thailand3 hours ago

Bovine attack kills forest ranger in Khao Yai National Park

image
Join the conversation on the Thaiger Talk forums today!
Thailand4 hours ago

Korat Police allegedly use police van for trip to beach

Thailand5 hours ago

Kalasin man allegedly robs convenience store and then a gold shop the next day before being arrested

Coronavirus (Covid-19)6 hours ago

Sunday Covid Update: 117 deaths and 13,576 new cases

Tourism21 hours ago

Local businesses say they aren’t profiting from Phuket Sandbox

Crime22 hours ago

Woman shot by stray gunfire during motorcycle shooting

Phuket24 hours ago

Phuket pair arrested in possession of meth pills, homemade gun

Coronavirus (Covid-19)1 day ago

Prayut to propose to CCSA to reopen theatres, allow filmmaking

Coronavirus (Covid-19)1 day ago

Saturday Covid-19 UPDATE: Select provincial totals

Transport1 day ago

Woman dresses as astronaut to show moon-like road condition

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14 | Thaiger
Thailand5 days ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand7 months ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism7 months ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket7 months ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism7 months ago

Phuket Thai food treats you need to try | VIDEO

Thailand7 months ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism7 months ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand8 months ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand8 months ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand8 months ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand8 months ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand8 months ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand8 months ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand8 months ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand8 months ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending