call centre

  • Crime NewsPolice investigate call centre gang at Thai-Cambodian border

    Police investigate call centre gang at Thai-Cambodian border

    Police and the National Broadcasting and Telecommunications Commission (NBTC) have conducted a thorough investigation at the Aranyaprathet border, focusing on a 25-storey building suspected to be the base of a call centre gang, following information provided by Thaksin Shinawatra, a former Prime Minister. At noon yesterday, December 28, Thachchai Pitaneelabutr, the Commissioner-General of the Royal Thai Police, along with Natthathorn…

  • Thailand NewsThai patrol rescues 39 foreigners from call centre scam at border

    Thai patrol rescues 39 foreigners from call centre scam at border

    Thirty-nine foreign nationals were rescued by Thai officers during a border patrol operation, claiming to have been victims of a call centre gang. The rescue took place yesterday morning, November 25, at the Thai-Myanmar border in Mae Sot district. Border patrol officers, alongside the Naresuan Task Force, discovered the group near a village while conducting a routine patrol. Among those…

  • Thailand NewsHow to detect call centre scams with two simple steps

    How to detect call centre scams with two simple steps

    A simple trick reveals how to check if a strange number calling you is from a call centre scam. Just follow two easy steps to know immediately if it’s a scammer. Call centre scams have become a widespread issue in Thailand, affecting people of all ages, professions, and backgrounds. Many individuals have become wary and have started avoiding answering calls…

  • Thailand NewsThai man arrested for opening mule accounts in call centre scam

    Thai man arrested for opening mule accounts in call centre scam

    Police apprehended a man for allegedly opening mule accounts for a call centre gang that tricked victims into downloading a fraudulent app, which promised land tax refunds, resulting in losses exceeding 2 million baht. Yesterday, July 3, the suspect, 29 year old Natthaphon was apprehended following an arrest warrant issued by the Nonthaburi Provincial Court dated November 28, 2023. The…

  • Thailand NewsPower play: Thailand to spark up grey businesses in Myanmar

    Power play: Thailand to spark up grey businesses in Myanmar

    Thailand may soon provide electricity and Internet access to grey businesses across the border in Myanmar, according to Move Forward Party list-MP Rangsiman Rome. This decision comes after the previous revocation of electricity and water supplies due to an increase in transnational crimes, including call centres. Rangsiman, who chairs a House committee on state security, expressed concerns that power supplies…

  • Thailand NewsThai call center scam mastermind nabbed at border

    Thai call center scam mastermind nabbed at border

    The Thai authorities arrested a Thai national, on charges related to operating a call centre scam that duped victims into installing fake electricity utility apps and draining bank accounts of up to 1 million baht. The suspect, 24 year old Supharit, who received a 10-20% commission per scam, totalling over 500 million baht, is also linked to a case where…

  • Thailand NewsThai authorities dismantle illegal border communication networks

    Thai authorities dismantle illegal border communication networks

    A coordinated effort by the Thai Cyber Police, the National Broadcasting and Telecommunications Commission (NBTC), and the Department of Special Investigation (DSI) has led to the successful crackdown on illegal communication networks along Thailand’s border. The operation, which took place today, March 2, resulted in the dismantling of illicit signal towers and the confiscation of thousands of unauthorized SIM cards,…

  • Pattaya NewsTaiwanese fraud suspect nabbed in Pattaya after overstaying visa

    Taiwanese fraud suspect nabbed in Pattaya after overstaying visa

    A recent collaboration between the Tourist Police Division 2 and Pattaya Police led to the apprehension of a Taiwanese national, accused of fraud in Taiwan. The 22 year old individual in question, Hsues Hua Liu, was taken into custody yesterday, February 10, following suspicions of his association with a call centre gang back in his homeland. It is believed that…

  • World NewsHuman trafficking victim rescued from Myanmar ring by Thai officials

    Human trafficking victim rescued from Myanmar ring by Thai officials

    Chiang Rai officials have successfully executed a rescue operation, saving a 29 year old Udon Thani woman, known as Nam, from a human trafficking ring in Myanmar. It was revealed that she had been coerced into providing sexual services to call centre employees in the Shan state by Chinese perpetrators. The incident was initially flagged by a citizen journalist from…

  • Crime NewsThai Police arrest woman for million-baht cyber scam

    Thai Police arrest woman for million-baht cyber scam

    A 44 year old woman was arrested by the cybercrime division of the Thai Police today for her alleged involvement in a fraud operation that lost victims over 1 million baht. The operation comprised a gang operating call centres, which conned their victims into revealing sensitive banking information. The call centres duped victims by pretending to be bank employees or…

  • China NewsChina to join Thailand in cracking down on transnational crimes

    China to join Thailand in cracking down on transnational crimes

    China has pledged to assist Thailand in cracking down on transnational crimes, according to a Facebook post by the Chinese Embassy in Bangkok. The embassy acknowledged several criminal cases that were subject to Thai police investigations. It says the Chinese government places importance on law enforcement and the suppression of illegal narcotics, indecent acts, and gambling. Now, the embassy says…

  • World NewsDozens of Thais rescued from Chinese gang, phone scam centre in Cambodia

    Dozens of Thais rescued from Chinese gang, phone scam centre in Cambodia

    Thai police forces have reportedly rescued dozens of Thai nationals who were allegedly being held captive by a Chinese gang operating a phone scam centre in a Cambodian coastal gambling town. About two dozen Thais were rescued last Sunday from a guarded townhouse in Sihanoukville, after negotiating with the Chinese gangsters who were running the operation. Pictures from the Royal…

  • Covid-19 NewsNumber of calls increases, Thailand’s Covid hotline struggles to keep up

    Number of calls increases, Thailand’s Covid hotline struggles to keep up

    Since Covid-19 cases soared in recent weeks due to the highly infectious Omicron strain, the hotline has been getting around 40,000 and 70,000 calls each day, with inquiries requesting beds and medical treatment. Several people were unable to get through due to the huge volume of calls received each day and the lack of corresponding employees to meet the demands.…

  • Phuket NewsCall centre set up to help Ukrainian and Russian tourists in Phuket

    Call centre set up to help Ukrainian and Russian tourists in Phuket

    With a number of Russian and Ukrainian expats and tourists in Phuket, a call centre has been set up in the island province to help those who may need assistance during the ongoing conflict between Russia and Ukraine. Those who need assistance can call 0939372086 or 0948191124. A local tourism official says the centre is prepared to help Ukrainians and…

  • Crime News12 people face charges over illegal online gambling operation in Bangkok

    12 people face charges over illegal online gambling operation in Bangkok

    12 people are facing charges over allegedly running an illegal online gambling operation out of a Bangkok home. Police say they found evidence that the group was running the gambling operation on several different websites under the name of NUTSGAME-TH. After investigating further, they say they found evidence of the group transferring money to Hong Kong, which is illegal under…

  • ExpatsCall centre raid in Bangkok – French citizens arrested

    Call centre raid in Bangkok – French citizens arrested

    Ten French citizens have been arrested on charges of working illegally at an international call centre in Bangkok. Immigration officials were acting on a tip off and had already obtained a court-authorised search warrant to enter the building on Soi Thong Lor 25 in Wattana, central Bangkok. The building was a four-storey house modified for office work. Speaking to the media…

  • ExpatsJapanese ringleader of fraudulent call centre arrested in Thailand

    Japanese ringleader of fraudulent call centre arrested in Thailand

    PHOTOS: Tna.mcot.net Immigration police have arrested 30-year-old Jinnai Yamato at a resort in the Bang Rak district of Bangkok. Thai police have been looking for him for over 4 months, after it was discovered he was wanted in Japan and was believed to have fled to Thailand. He first came to the attention of Thai police following the arrest of…

  • Phuket NewsPolice raid illegal Chinese call centre in Chalong, Phuket

    Police raid illegal Chinese call centre in Chalong, Phuket

    FILE PHOTO A total of 16 Chinese nationals, 13 men and 3 women, have been arrested in Chalong, over the alleged operation of a call centre scam which targeted Chinese victims. Officers believe that the operation started sometime in the middle of March. The 16 were arrested at a housing estate on Moo 1, Chalong, southern Phuket, yesterday morning. “We were…

  • Bangkok News‘Golden-tongued Keng’ arrested along with four other call centre scammers

    ‘Golden-tongued Keng’ arrested along with four other call centre scammers

    Police have arrested the alleged leader of a notorious call-centre gang, known as “Golden-tongued Keng”, and four members of the gang that operated in several countries. Again, the deputy tourist police chief Pol Maj Gen Surachete Hakparn was behind the major arrest. Surachete says police tracked down and arrested 41 year old Natthawat Simbida, alias ‘Keng the Golden Tongue’, in…

  • Chiang Mai NewsChinese call centre gang raided in Chiang Mai

    Chinese call centre gang raided in Chiang Mai

    PHOTO: Chiang Mai City Life Thai police have had a lot of success recently tracking down call centre gangs in all parts of the country. This time in Chiang Mai. Chiang Mai City Life is reporting that a Chinese call centre scam operation was raided yesterday. Four Chinese citizens were arrested. The arrests occurred on August 7 at a housing…