call centre
- Crime News
Thai police crackdown on border call centre gangs
Operation Aranyaprathet 68 SEAL BORDER aims to dismantle a network of call centre gangs and online fraudsters, rescuing a tortured Chinese interpreter and preventing mule accounts from being smuggled across the border. Yesterday, February 1, Police Lieutenant General Yingyot Thepchamnong, Commissioner of the Provincial Police Region 2, unveiled progress in this operation, which has been monitoring the Thai-Cambodian border near…
- Crime News
Police investigate call centre gang at Thai-Cambodian border
Police and the National Broadcasting and Telecommunications Commission (NBTC) have conducted a thorough investigation at the Aranyaprathet border, focusing on a 25-storey building suspected to be the base of a call centre gang, following information provided by Thaksin Shinawatra, a former Prime Minister. At noon yesterday, December 28, Thachchai Pitaneelabutr, the Commissioner-General of the Royal Thai Police, along with Natthathorn…
- Thailand News
Thai patrol rescues 39 foreigners from call centre scam at border
Thirty-nine foreign nationals were rescued by Thai officers during a border patrol operation, claiming to have been victims of a call centre gang. The rescue took place yesterday morning, November 25, at the Thai-Myanmar border in Mae Sot district. Border patrol officers, alongside the Naresuan Task Force, discovered the group near a village while conducting a routine patrol. Among those…
- Thailand News
How to detect call centre scams with two simple steps
A simple trick reveals how to check if a strange number calling you is from a call centre scam. Just follow two easy steps to know immediately if it’s a scammer. Call centre scams have become a widespread issue in Thailand, affecting people of all ages, professions, and backgrounds. Many individuals have become wary and have started avoiding answering calls…
- Crime News
Thai farmer’s life savings harvested by call centre scam
An elderly Thai farmer has fallen victim to a call centre scam, being coerced into losing his entire life’s savings of over 3.2 million baht. The farmer, 74 year old Thongchai Boonko filed a complaint at Nongprue Police Station in Chon Buri today. He reported receiving a phone call from a man claiming to be a government officer from the…
- Thailand News
Power play: Thailand to spark up grey businesses in Myanmar
Thailand may soon provide electricity and Internet access to grey businesses across the border in Myanmar, according to Move Forward Party list-MP Rangsiman Rome. This decision comes after the previous revocation of electricity and water supplies due to an increase in transnational crimes, including call centres. Rangsiman, who chairs a House committee on state security, expressed concerns that power supplies…
- Thailand News
Thai call center scam mastermind nabbed at border
The Thai authorities arrested a Thai national, on charges related to operating a call centre scam that duped victims into installing fake electricity utility apps and draining bank accounts of up to 1 million baht. The suspect, 24 year old Supharit, who received a 10-20% commission per scam, totalling over 500 million baht, is also linked to a case where…
- Thailand News
Thai authorities dismantle illegal border communication networks
A coordinated effort by the Thai Cyber Police, the National Broadcasting and Telecommunications Commission (NBTC), and the Department of Special Investigation (DSI) has led to the successful crackdown on illegal communication networks along Thailand’s border. The operation, which took place today, March 2, resulted in the dismantling of illicit signal towers and the confiscation of thousands of unauthorized SIM cards,…
- Crime News
Call centre gang member involved in triple murder case arrested at Thai-Cambodia border
A female member of a call centre gang, involved in a triple murder case in Samut Prakan, was detained by Sa Kaeo immigration officers today. The suspect had been covertly working online in Poipet, Cambodia before returning to Thailand via the permanent border crossing at Ban Khlong Luek, Aranyaprathet District, Sa Kaeo Province. Following a tip-off, Police Colonel Rung Thongmon,…
- World News
Human trafficking victim rescued from Myanmar ring by Thai officials
Chiang Rai officials have successfully executed a rescue operation, saving a 29 year old Udon Thani woman, known as Nam, from a human trafficking ring in Myanmar. It was revealed that she had been coerced into providing sexual services to call centre employees in the Shan state by Chinese perpetrators. The incident was initially flagged by a citizen journalist from…
- Crime News
Thai Police arrest woman for million-baht cyber scam
A 44 year old woman was arrested by the cybercrime division of the Thai Police today for her alleged involvement in a fraud operation that lost victims over 1 million baht. The operation comprised a gang operating call centres, which conned their victims into revealing sensitive banking information. The call centres duped victims by pretending to be bank employees or…
- China News
China to join Thailand in cracking down on transnational crimes
China has pledged to assist Thailand in cracking down on transnational crimes, according to a Facebook post by the Chinese Embassy in Bangkok. The embassy acknowledged several criminal cases that were subject to Thai police investigations. It says the Chinese government places importance on law enforcement and the suppression of illegal narcotics, indecent acts, and gambling. Now, the embassy says…
- Thailand News
Department of Special Investigation releases music video to warn about call centre scams
A music video was released by Thailand’s Department of Special Investigations, warning people about call centre scams and advising them to think before they transfer money. But the video, featuring celebrities, has drawn criticism from Thais. Many have been questioning why the DSI, which is known to be Thailand’s counterpart to the FBI in the US, is spending time and…
- Covid-19 News
Number of calls increases, Thailand’s Covid hotline struggles to keep up
Since Covid-19 cases soared in recent weeks due to the highly infectious Omicron strain, the hotline has been getting around 40,000 and 70,000 calls each day, with inquiries requesting beds and medical treatment. Several people were unable to get through due to the huge volume of calls received each day and the lack of corresponding employees to meet the demands.…
- Phuket News
Call centre set up to help Ukrainian and Russian tourists in Phuket
With a number of Russian and Ukrainian expats and tourists in Phuket, a call centre has been set up in the island province to help those who may need assistance during the ongoing conflict between Russia and Ukraine. Those who need assistance can call 0939372086 or 0948191124. A local tourism official says the centre is prepared to help Ukrainians and…
- Crime News
12 people face charges over illegal online gambling operation in Bangkok
12 people are facing charges over allegedly running an illegal online gambling operation out of a Bangkok home. Police say they found evidence that the group was running the gambling operation on several different websites under the name of NUTSGAME-TH. After investigating further, they say they found evidence of the group transferring money to Hong Kong, which is illegal under…
- Crime News
Thai ringleader of scam Nigerian call centre busted in central Thailand
PHOTO: Chiang Rai Times A 34 year old Thai woman who has allegedly conned people out of up to 20 million baht, has been arrested in Nonthaburi province, central Thailand. The Chiang Rai Times reports that Wasuthorn Mingkhwan was apprehended for her role as ringleader of a scam call centre. The centre is believed to have been in operation since…
- Expats
Japanese ringleader of fraudulent call centre arrested in Thailand
PHOTOS: Tna.mcot.net Immigration police have arrested 30-year-old Jinnai Yamato at a resort in the Bang Rak district of Bangkok. Thai police have been looking for him for over 4 months, after it was discovered he was wanted in Japan and was believed to have fled to Thailand. He first came to the attention of Thai police following the arrest of…
- Phuket News
Police raid illegal Chinese call centre in Chalong, Phuket
FILE PHOTO A total of 16 Chinese nationals, 13 men and 3 women, have been arrested in Chalong, over the alleged operation of a call centre scam which targeted Chinese victims. Officers believe that the operation started sometime in the middle of March. The 16 were arrested at a housing estate on Moo 1, Chalong, southern Phuket, yesterday morning. “We were…
- Bangkok News
‘Golden-tongued Keng’ arrested along with four other call centre scammers
Police have arrested the alleged leader of a notorious call-centre gang, known as “Golden-tongued Keng”, and four members of the gang that operated in several countries. Again, the deputy tourist police chief Pol Maj Gen Surachete Hakparn was behind the major arrest. Surachete says police tracked down and arrested 41 year old Natthawat Simbida, alias ‘Keng the Golden Tongue’, in…
