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Coronavirus (Covid-19)

Grab Food launches ‘contactless delivery’

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PHOTO: The Nation

Today, GrabFood has introduced the “contactless delivery” to ensure the hygiene and health of customers during the Covid-19 crisis. Tarin Thaniyavarn of Grab Thailand says, “Grab has been closely monitoring the Covid-19 situation and is prepared to execute any necessary measures to promote safety standards for everyone involved.”

GrabFood and its restaurant providers have also reevaluated safety guidelines…

  • Drivers will be wearing face masks as they follow customers’ directions via an in-app chat as to where to deliver their order.
  • Safety guidelines in food preparation and packaging.
  • Customers are advised to make payments via GrabPay to reduce the transmission risk.

Drivers will let the customer know when they arrive, place orders where instructed and wait for the customers to come out and collect them. Both parties are to maintain a 2 metre distance.

“If cashless payment isn’t available, the customer should place cash in an envelope and leave it where the order was placed.”

Customers can be assured that every step of food preparation in all partner restaurants is safe and clean.

SOURCE: The Nation

Grab Food launches 'contactless delivery' | News by Thaiger

 

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1 Comment

1 Comment

  1. Allen Dog

    Saturday, March 21, 2020 at 4:19 am

    It great to place health and safety standards on the delivery people but what about the people who prepares the food? Has anyone went to check out to see if the place selling the food and the employees are within a healthy and safety standards? No

    I have watch the delivery people, they have gloves on when they are given the food and when they deliver they still have the gloves on. They are not a problem unless they come in contact after they are not working that day. Now this is an uncover area that can transmit the virus if nobody watching them.

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My name is Anukul, I a writer for the Thaiger, I specialise in translation articles and social media, and assisting with our video production. I previously worked at Phuket Gazette and attended BIS international school in Phuket.

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