Connect with us


Video Report: Trends in Phuket’s Sustainable Hospitality



PHUKET: Grace Kang is a managing partner at Greenview, a Singapore-based sustainability advisory company that specializes in tracking and measuring sustainability performance for hotels, convention centers and commercial buildings.

Ms Kang shared some pearls of wisdom on sustainable practices with local industry specialists at the recent American Chamber of Commerce (AMCHAM) meeting at the Keemala Resort, Phuket.
During her talk on ‘Trends in Sustainable Hospitality’ Ms Kang discussed the impacts on hoteliers when implementing ‘green policies’.

One of the biggest issues, it seems, is the debilitating cost and time required to undertake long-term, cumbersome sustainability initiatives. The Gazette caught up with Ms Kang to discuss some zero-to-low-cost options to enable hotels to implement sustainability in their day-to-day operations.


Having a ‘green team’ is one of the most important things at any hotel recognized for sustainable practices, Ms Kang says.

A small team of volunteers can make up the green team and designate a ‘green champion’ – a go-to person who will help to coordinate efforts between employees and engage others in practicing sustainability.

The team should meet on a regular basis to discuss best practices and track progress on past initiatives. They may also be allocated a small budget for funding sustainability projects. Greenview research also suggests that employees who are proud of their organization’s corporate responsibility are more engaged, confident and likely to stay much longer with the company.


There are several easy and practical ways to preserve resources. One such initiative is having a designated employee making a nightly tour of the premises to ensure no unnecessary lights or thermostats are left on, and that all unused equipment is unplugged; as things left plugged into their sockets still use power.

The employee can also check for other issues such as water leaks on the premises. This doesn’t take much time or effort, nor does it add to the operational costs, but it does go a long way to developing good practices and conserving resources.

Eliminating the use of plastic water bottles in a hotel by replacing them with glass pitchers at conveniently-placed water filling stations is another simple yet effective change that has significant impact in reducing waste and costs.


Guest engagement has recently garnered more attention as more travellers make choices about where to stay based on the property’s environmental policies and practices.

A 2014 Nielsen survey suggested that about 64 per cent of Asia Pacific consumers who participated in the survey were willing to pay extra for services from companies committed to making a positive social and environmental impact.

Similarly, a 2015 Hotel News Now survey showed that even the choice of destination is impacted by the social and environmental conditions there.

With that in mind, there are some simple measures to make a little go a long way. For instance, making towel and linen changes optional can help conserve water and electricity. However, do avoid guilt tripping your guests with ominous messages such as ‘Save water because Mother Earth is dying’. Instead, companies would find it much more productive to offer real incentives, such as loyalty points or food and beverage vouchers in exchange.

These are just a few low-cost and hassle-free methods to get started on the right track. There are plenty of other ways to implement better sustainability practices, depending on commitment and investment capability.

— Sahar Aftab Paliwala


Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Thailand16 mins ago

Indian man arrested for smuggling 17 live animals out of Thailand

Guides25 mins ago

English-speaking counselling/therapy services in Bangkok

Thailand52 mins ago

Thai man faces prison for growing & selling corals online

Sponsored1 day ago

Super luxury villas in Phuket with breathtaking ocean views

Crime1 hour ago

‘Real owner’ of Mountain B nightclub released on bail for 1 million baht cash

South2 hours ago

UPDATE: 21 year old man found dead after Deep South bombing

Cannabis2 hours ago

Thai govt open to cannabis recreation, not pot-smoking tourists

Join the conversation on the Thaiger Talk forums today!
Thailand2 hours ago

Tourists travelling for pot-smoking not welcome in Thailand | GMT

Press Room2 hours ago

School’s In, Face-To-Face Learning Shifts to the Home

Destination Guide18 hours ago

Best areas to live in Phuket (2022)

Video18 hours ago

Thailand News Today | Fears of shenanigans in Mountain B Pub fire investigation

Travel18 hours ago

5 vineyards and wineries in Thailand all wine lovers should know

Thailand18 hours ago

Thai neitzens angry at SUV driver using a siren just to use toilet

Thailand19 hours ago

New poll says people from Thailand more relaxed about Covid-19

Thailand20 hours ago

Rama 2 Road guilty of being a repeat accident offender

Thailand20 hours ago

Body of one teacher found in double suicide pact in SE Thailand

Thailand11 months ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand1 year ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism1 year ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket1 year ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism1 year ago

Phuket Thai food treats you need to try | VIDEO

Thailand1 year ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism1 year ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11