Connect with us

Phuket

AirAsia bookings offline this weekend

Published

 on 

PHUKET: Thai AirAsia this weekend will temporarily suspend its online booking facility for all flights to and from Bangkok after October 1.

The news comes as the budget carrier prepares to move its operations from Suvarnabhumi Airport to Don Mueang International Airport in Bangkok.

Starting at 10pm on Friday, technicians will be reprogramming airport codes to reflect the change from Suvarnabhumi International Airport (SVB) to Don Mueang Airport (DMK), where the airline will resume operations on October 1.

Work is expected to be completed and the system back online by 10pm on Sunday.

During the system change, passengers will be unable to make any new bookings online for flights to or from Bangkok after October 1. This includes bookings made through agents, airport sales offices and travel service centers.

In addition, passengers who have already booked flights to or from Bangkok to travel on or after October 1 will be unable to use the “Manage My Booking” function or web check-in.

Passengers wanting to make a booking or make changes to any scheduled flights in or out of Bangkok after October 1 are advised to do so before 10pm on Friday or after the work has been completed.

Passengers whose travel dates are before October 1 remain unaffected.

During the system update, all other online booking facilities will continue as normal. People planning to book flights between other destinations that are not via Bangkok can continue to do so normally. For example, flights departing from Chiang Mai or Phuket remain unaffected.

After the airport code change has been completed, passengers who are traveling to or from Bangkok from October 1 onwards will receive an updated travel itinerary with the new airport code (DMK).

Those who have already checked in for their flights to or from Bangkok after October 1 will be required to check-in again.

AirAsia said staff will be available to handle urgent changes during the maintenance period, but request that customers have their booking reference number to hand. AirAsia can be contacted via live chat or eForm.

The company will provide “Live updates” on their website AskAirAsia.com, detailing when online functions will become available again.

“We apologize for any inconveniences caused. Thank you for your patience and understanding as we continue to prepare for a smooth transition to Don Mueang International Airport,” AirAsia said in a press release.

For more information, visit www.airasia.com or AskAirAsia.com

 

Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Travel23 mins ago

Watch Koh Samui’s magical sunset from these sunset bars

Thailand31 mins ago

Local hero predicts building collapse, saves countless lives in eastern Thailand

Phuket32 mins ago

9 year old boy kills a 7 year old girl with a police pistol in Phuket

Sponsored5 hours ago

Enjoy a splashing time and immerse yourself in Thai Mythology in Andamanda Phuket

Press Room1 hour ago

Southeast Asia’s sauciest tech event, Techsauce Global Summit to return to Bangkok in physical form

Thailand1 hour ago

Thailand & China fighter jets take off on Falcon Strike drills

Pattaya1 hour ago

Fans flock to free entry Pattaya Music Festival held every weekend of August

Join the conversation on the Thaiger Talk forums today!
Road deaths3 hours ago

Innocent woman killed after high-speed race near Bangkok

Crime4 hours ago

Police raid Chinese porn studio in Chon Buri, 4 arrested

Bangkok4 hours ago

Blaze at US office near German Embassy in Bangkok

Expats5 hours ago

Aussie man plunges to death from 17th floor of Pattaya hotel

Thailand5 hours ago

More details emerge on Deadly Fire in NightClub | GMT

Chon Buri19 hours ago

Faulty wiring, poor construction, unsafe materials in Mountain B fire

Chon Buri19 hours ago

Mountain B: Owner out on bail, Bangkok club inspection, viral moment

Central Thailand20 hours ago

Thai woman murders her abusive boyfriend in front of a monk

North East20 hours ago

UPDATE: Sexy Thai model fined 5,000 baht for dancing topless in club

Thailand11 months ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand1 year ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism1 year ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket1 year ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism1 year ago

Phuket Thai food treats you need to try | VIDEO

Thailand1 year ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism1 year ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending