Connect with us


National TrueMove ID data leak



The NBTC (National Broadcasting and Telecom Commission) is seeking an urgent meeting with executives of TrueMove H, one of the country’s three major mobile phone operators, to inquire about a probable massive leak of customers’ personal data.

The likely leak, including individuals’ ID cards and passport numbers, was first reported by Blognone, an online technology news service, when Niall Merrigan, a cyber-security researcher, said he had found the data under the folder name of Truemoveh/idcard with unrestricted access on the cloud storage facility of Amazon Web Service.

The 32 gigabyte folder contained multiple years of personal data of TrueMove H’s customers in Thailand, including those from 2016 (14.5 gigabytes), 2017 (8.3 gigabytes) and 2018 (2.2 gigabytes).

The folder shows a large quantity of personal ID card data, including photos and 13-digit numbers that were apparently used when customers first signed up with TrueMove H. The passport details of foreign customers in Thailand was in the folder, too. Due to its unrestricted access on the cloud-based data storage facility, such a massive data could be abused by unscrupulous people, affecting a large number of people in Thailand.

TrueMove responded to Merrigan’s alert on the possible data leak on Tuesday and managed to restrict access to the folder which stored its customers’ private data.

Takorn Tantasith, secretary-general of NBTC, said TrueMove H must explain during the April 17 meeting with the regulatory agency what happened to its customers’ personal data. There was a risk that a large number of individuals’ private ID card data could have been compromised due to it being stored in an unsecured way, he said.

According to Takorn, violators of the data privacy and related laws are subject to punishment and the regulatory agency is empowered to revoke the licenses of mobile phone operators if they are found to be guilty of intentionally leaking personal data.

However, NBTC will hear from TrueMove H before making its decision on this issue. Takorn said the security of personal data was very important to NBTC, which had a duty to protect the public interest in relation to mobile phone services.

This latest incident was reported to have occurred some time ago and it took the Thai firm more than a month to respond to Merrigan’s alert, which was posted on social media in early March, according to Blognone.

TrueMove H said it was investigating the issue and its causes but the access to the folder containing customers’ personal data was no longer accessible to unauthorised people.


Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

The Thaiger is Thailand's largest online portal for news, videos and information.

Follow Thaiger by email:

Crime1 hour ago

Angry woman sets fire to her boyfriend’s Pattaya room

Thailand2 hours ago

Explore Thailand’s least visited city in the South!

Pattaya3 hours ago

Newborn baby found in Pattaya trash can

Sponsored2 days ago

Where you can get cannabis in Bangkok

Crime3 hours ago

Poll examines sexual violence causes, definitions

Drugs3 hours ago

Four members of drug gang arrested in Nakhon Si Thammarat

North East4 hours ago

Military mum calls for justice over slain son

Join the conversation on the Thaiger Talk forums today!
Tourism4 hours ago

Why aren’t tourists returning to Khao San Road?

Crime4 hours ago

A burglar, in a hole, in the roof, in the night

Drugs5 hours ago

Drug policy outlines by PM, cash rewards to police in busts

World Cup6 hours ago

World Cup to be shown in Thai prison

Economy6 hours ago

UK exports to Japan slump after ‘landmark’ free trade deal

Thailand7 hours ago

Try These Weird Thai Foods… If You Dare

World1 day ago

Thai gangs traffic Kenyans to Myanmar scam factories

South1 day ago

Deep South emergency decree extended 3 months

Thailand1 day ago

Why Is Thailand So Cheap?

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11