Phuket petrol station refuses rider’s coin payment
A delivery rider in Phuket encountered a surprising situation at a petrol station when his attempt to pay with coins was rejected. The Facebook page โหดจัง จังหวัดภูเก็ต highlighted the incident yesterday involving a rider named Bob, who faced refusal from an older attendant while trying to refuel his motorcycle.
The rider expressed his frustration, stating he regularly refuels at the station, sometimes twice daily. On this occasion, he intended to pay the 130 baht fuel charge entirely with coins.
The attendant, described as the oldest employee at the station, declined to accept the coins, citing unwillingness to count them. Curious about this policy, Bob inquired further with the cashier, who explained that the attendant often causes similar issues with customers.
Bob questioned why customers should bear the brunt of such incidents, suggesting it was the station’s responsibility to train its employees. His account drew varied reactions online, with many netizens commenting on the situation.
Comments ranged from wanting to see the attendant’s face to highlighting that all forms of currency hold value. Some suggested the issue lay with the attendant rather than the station itself, recommending employee retraining instead of dismissal.
Further details from Bob, identified as 28 year old Phuwanai Umphet, revealed that he typically fills fuel between 6am and 7pm. On the day in question, he was in a hurry, having forgotten to separate his coins into more manageable amounts.
Despite previous successful transactions using coins, this time his payment was refused. He noted the attendant’s previous acceptance of coins but was now demanding they be pre-packaged. Upon confronting the cashier about the issue, Phuwanai was informed there was no official policy against accepting coins.
This incident led Phuwanai to question the training of the staff, especially since he needed to rush to deliver food.
Despite the inconvenience, he emphasised the importance of recognising coins as legitimate payments. As a rider, he often receives payments in coins and has never faced similar issues at other petrol stations.
Phuwanai shared that after presenting a 1,000 baht note for change, the process took longer than simply counting the coins would have.
He urged the station’s management to consider improving their service policies, reiterating that both coins and notes constitute valid currency, reported KhaoSod.
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