Connect with us


Car theft: Phuket car rental firm seeks compensation



PHUKET: The owner of a small car rental outfit in Phuket is demanding insurance compensation for a car allegedly stolen by a Singaporean tourist, but the claims adjuster says none will be forthcoming.

Somjit Prayunsri, 50, went to Patong Police Station yesterday to check if there had been any progress in the investigation into a Honda Jazz that she reported stolen last November.

The black car, with Phuket license plate Kor Tor 4359, was rented out for one week to a Singaporean man who signed his name on the rental agreement as “Lim Yew Tze”.

She estimated his age as “in his 40s”.

Ms Somjit believes she is entitled to 450,000 baht in compensation from Chartis Insurance Company (Thailand) Ltd, with which she had insured the vehicle.

“The company informed me that the claim was still pending because police have taken so long trying to track down Mr Lim through the passport number provided. Actually, I should have received compensation within 45 days of placing the claim,” she said.

Ms Somjit, who has been in the car rental business for 10 years, is now down to four vehicles to rent from her location on the beach road in Patong, opposite the Holiday Inn.

“This is the first experience I’ve had like this,” she told the Phuket Gazette.

Car rental is a big business in Patong because of the lack of public transport and the prohibitive fares charged by local tuk-tuk drivers, which Australian Ambassador to Thailand James Wise recently said were six times higher than in Bangkok on a per-kilometer basis.

Patong Police Duty Officer Jongserm Preecha told the Gazette an arrest warrant was issued months ago for the Singaporean, who is still believed to be somewhere in Thailand.

Chartis Insurance claim assessor Pongpan Promjina told the Gazette that Ms Somjit’s failure to copy Mr Lim’s passport was part of the reason for the delay.

“All we had to go by was the passport number he wrote on the rental agreement. Police finally provided us with the number and we were able to verify that it was correct, and we based our decision on that,” he said.

The decision: no compensation.

“The company has already written an official letter informing Ms Somjit that she is not entitled to compensation… She should get it [the letter] on Monday,” said Mr Pongpan.

“The policy clearly states in its main body that the company is not responsible for losses to a vehicle while it is on rent to a third party. We would advise car rental operators to study the terms of their policies carefully.

“We had already told her, unofficially, that she might not get any compensation,” he said.

“After she gets the official notice, if there is anything she doesn’t understand she can take legal action and we will explain everything to the court,” Mr Pongpan added.

— Atchaa Khamlo


Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Road deaths1 hour ago

‘Drowsy’ driver crashes van, killing 3 Laotian workers

Thailand2 hours ago

Is the dream over? China walks back Belt & Road ambitions

Politics3 hours ago

Prasert levels 6-billion corruption accusations at Prayut

Sponsored4 hours ago

Segafredo Zanetti Coffee teamed up with Bangkok Airways and hosted “Bangkok Airways Surf Festival 2022”

Thailand3 hours ago

Thailand News Today | Thai Baht plunges to 38 against USD for the first time in 16 years

Phuket3 hours ago

Phuket dwellers honour 10th Lunar Month

Thailand3 hours ago

Thai govt owes 100 million baht to hospitality industry

Join the conversation on the Thaiger Talk forums today!
Thailand4 hours ago

BMA reveals Bangkok druggies buy yaba online 

Phuket4 hours ago

Delivery driver & customer brawl over payment in Phuket

Transport4 hours ago

Thai Airways flying high at Skytrax Awards

Thailand5 hours ago

Soi Dog Foundation steps up fight against rabies and dog meat trade in Vietnam

Visa5 hours ago

Thailand to extend Smart Visa scheme to draw talent

Cannabis5 hours ago

Can I take cannabis on domestic flights in Thailand?

Thailand5 hours ago

Thailand pays 3.8 billion baht for first train hub in hospital

Transport6 hours ago

Bomb scare on flight from San Francisco to Singapore

South6 hours ago

English teacher’s body found in South Thailand

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11