Connect with us

Opinion

Opinion: Improving communication to prevent accidents

Legacy Phuket Gazette

Published

 on 

PHUKET: Wang Huijuan is the Chinese vice consul general and head of the Chinese Consular Office in Phuket. Originally from Beijing, she has been working in this position since 2014. She graduated with a Bachelor’s degree in English Literature from Nankai University in China.

Here, she talks about her suggestions to solve the problem of unexpected incidents and accidents involving Chinese tourists on the island, and how Chinese-speaking rescue workers and other tourism officials might help to reduce such incidents.

Firstly, let’s talk about some of the positive aspects of Chinese tourism in Thailand. The number of Chinese tourists in Phuket has increased rapidly in recent years, ranking China as the number one tourist market for Phuket, and Thailand as a whole. Last year, there were about 1.5 million Chinese visitors to Phuket alone.

Chinese tourists have made great contributions to the development of Thailand and Phuket’s tourism industry. They help to boost the economy, generating both local and foreign investment in the region. This growth also helps to promote friendly international relations.

So far, the Chinese government has attached great importance to the legal interests of Chinese nationals overseas, which is why we have established a consular office in Phuket, one of the most popular tourist destinations in the country.

The Chinese Phuket Consular Office is the only career consular organization in Phuket. The consular districts cover Phuket, Phang Nga and Krabi. We really appreciate the strong cooperation we have received from the local government, police and other relevant officials in Phuket, ever since our office was established here.

The Chinese Consular Office in Phuket has tried its best to provide consular protection and assistance to Chinese nationals if they run into problems during their visit.

However, although we make our best efforts to keep things running smoothly, unexpected incidents occur from time to time. We have seen several drownings, as well as road and marine accidents this year, the most recent being the boat crash which caused two deaths and several injuries.

We are not blaming anyone for this, as these incidents are often unexpected. However, we are doing our best to find a solution for these kinds of incidents, and are working to prevent such incidents from happening again.

We noticed that Prime Minister Gen Prayuth Chan-o-cha and the Minister of Tourism and Sports (MOTS) have, on many occasions, emphasized protective measures to ensure the safety of tourists. Additionally, the local government has also done a lot to ensure the safety of Chinese tourists in Phuket.

The Chinese Embassy and Consulate Generals in Thailand also pay close attention to the personal safety and legal interests of Chinese tourists.

We really appreciate what the local government has done for us so far. However, we hope that practical and effective measures can be taken in some additional areas to further enhance the security and safety of our tourists.

First of all, we hope that the local government will encourage the professional training of Chinese-speaking tour guides and rescue workers. I think they can really enhance the services provided by existing rescue workers, lifeguards, police officers and other relevant officials.

If they can speak Chinese, communication will be much smoother and misunderstandings can be avoided. I think misunderstanding and miscommunication are two of the major reasons for accidents.

In order to improve the overall tourism environment in Phuket and in Thailand, the Chinese Consulate General would like to work together with the local government to promote friendly relations between the two countries.

— Kongleaphy Keam

 

Get more from The Thaiger

📱 Download our app on Android or iOS
👋 Have your say on our Thailand forums
🔔 Subscribe to our daily email newsletter
📺 Subscribe / Join YouTube for daily shows
👍 Like/Follow us on Facebook
🐦 FOLLOW us on Twitter
📷 FOLLOW us on Instagram

image

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Pattaya9 hours ago

Man found dead, tangled in cables in Bang Lamung

Coronavirus (Covid-19)11 hours ago

Japan makes donation of another 385,000 AstraZeneca vaccines

Tourism13 hours ago

Dusit Poll: Thailand is not ready for international reopening

Welcome back to Thailand!

Thaiger is getting behind local businesses for the restart of tourism in Thailand - up to 50% discounts across all advertising packages!

Myanmar13 hours ago

Burmeses junta leader not invited to ASEAN summit

Thailand14 hours ago

Covid-19 Sunday: 10,863 infections, 68 deaths, provincial data

Coronavirus (Covid-19)14 hours ago

Moderna vaccine approved as a booster shot by US FDA

image
Join the conversation on the Thaiger Talk forums today!
Coronavirus (Covid-19)17 hours ago

Chulabhorn Royal Academy announces vaccine booster signups

Bangkok18 hours ago

Police say they know who cut the rope of dangling condo workers

Bangkok19 hours ago

MEA says electrical wires seen in Crowe tweet are not theirs

Coronavirus (Covid-19)20 hours ago

10 provinces on Ministry of Public Health Covid-19 watchlist

Krabi1 day ago

Krabi tourism businesses not thrilled about Thailand’s reopening

Coronavirus (Covid-19)2 days ago

Thammasat University negotiates multiple deals for vaccines

Bangkok2 days ago

Bangkok prepares swab hubs, rules easing for city reopening

Bangkok2 days ago

Rescue workers cut stuck PVC pipe from man’s genitals

Coronavirus (Covid-19)2 days ago

Covid-19 Saturday Update: 10,648 cases, 82 deaths, provincial data

Thailand1 month ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand8 months ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism8 months ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket8 months ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism8 months ago

Phuket Thai food treats you need to try | VIDEO

Thailand8 months ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism8 months ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand9 months ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand9 months ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand9 months ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand9 months ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand9 months ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand9 months ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand9 months ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand9 months ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending