Profile: Adisak Pitakrojananont – working his away atop the hospitality ladder

PHUKET: PHUKET: Adisak Pitakrojananont hails from Ratchaburi and is currently the general manager of Mom Tri’s Villa Royale at Kata Noi Beach, Phuket.

He graduated from Ramkhamhaeng University with a Bachelor’s degree in hotel management and has more than 10 years of experience in the hospitality business, eight of which have been in management.

“I was not born to be a general manager,” says Mr Adisak. “My first job in the hotel business was that of a waiter at the Phuket Yacht Club. Over the years, I was promoted several times to get to where I am now.”

Mr Adisak worked very hard at his first job, after which he was promoted secretary to the general manager. This was followed by several other positions including human resource team member, front office manager, operations director, assistant to the general manager and, finally, general manager.

“Effort, patience, diligence and determination are what got me here,” he adds.

Mr Adisak’s current position is not an easy one, requiring 24/7 dedication to the job.

“This is a non-stop business in which you have to make sure things are running smoothly all day long,” Mr Adisak explains. “It’s important to love the job you do and work in harmony with the management, staff and customers, in order to keep everyone satisfied.”

Mr Adisak says that the most important aspect of his job is dealing with people.

“Working with people is unpredictable, and each person is different from the others. It is important to deal with everyone in an honest and personal level, so we can understand their issues and help them solve their problems more effectively. This way, they respect your actions and you build mutual understanding and respect,” he says.

“I believe working with people is one of my strengths; over the years, I have learned to deal with different types of people through experience.”

Mr Adisak says each individual has the potential to work hard and achieve success, and although it’s not easy, determination and hard work can lead you there.

“My boss gave me a chance to prove my worth and I worked diligently to do so,” he says.
“Developing a respectful and beneficial relationship with upper management was one of the factors that allowed me to reach the top.”

Mr Adisak says that Phuket is one of the best places he has worked.

“Phuket’s potential as a tourist destination is a great opportunity for all hotel businesses to expand and prosper,” he says.

Mr Adisak wants young people to know that anything is possible if they try their best.

“I want to tell aspiring hoteliers that good linguistic skills, knowledge and ability are not enough in the hospitality business. You need patience, hard work, diligence and people skills to get ahead,” he says.

— Kongleaphy Keam