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Thai Immigration says online system for 90 day reports is back up and running




The Thai Immigration’s online system for 90 day checks for foreigners living in Thailand is back up and running. So we’re told anyway.

Expats should now be able to report their address every 3 months online rather than in person or by mail. The announcement was made on the immigration bureau’s Facebook page and was written in Thai.

Just yesterday, a spokesperson from the Centre for Covid-19 Situation Administration said they recommend that foreigners mail in their 90 day reports while the system is down. Some of our readers say the website has been down for months.

“The recommendation is that foreign nationals who have to report their residence every 3 months to immigration should do this by post… by writing a letter to confirm and report their residence every 3 months.”

Foreigners who have received a temporary stay permit must notify the immigration bureau of their residence every 90 days. To make a 90 day report online, click HERE.

Please tell us if you’ve had success or still having problems.

Thai Immigration says online system for 90 day reports is back up and running | News by Thaiger

Thai Immigration says online system for 90 day reports is back up and running | News by Thaiger


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  1. Avatar

    Allen Gray

    Friday, April 23, 2021 at 10:35 am

    System up but data not current and unusable for many. This seems to be the norm for Thailand Immigration in recent times. There is a total lack of consideration for the pandemic situation by Immigration.

  2. Avatar


    Friday, April 23, 2021 at 10:46 am

    Just tried. My due date is April 24th, and the system did not process my request. I had heard that you could only use the online system 7 to 14 days prior to your due date which may be the case, but makes no sense to me if they want to minimize personal contact.

  3. Avatar


    Friday, April 23, 2021 at 10:55 am

    I just completed the 90 day reporting online and it was approved in less than an hour!

  4. Avatar


    Friday, April 23, 2021 at 11:00 am

    It is still not working for me, I tried 3 times this morning and could not get past the first page.

  5. Avatar


    Friday, April 23, 2021 at 11:01 am

    The immigration website for 90 days reporting is still not online yet.

  6. Avatar


    Friday, April 23, 2021 at 11:41 am

    Its still not working.. stuck at step 3 as the system seems not to recognize the data entered on step 2.

  7. Avatar


    Friday, April 23, 2021 at 11:54 am

    Triumph! for me is finally working again.

  8. Avatar


    Friday, April 23, 2021 at 12:11 pm

    If someone can give the link to that, because I do not have it anymore

  9. Avatar


    Friday, April 23, 2021 at 12:21 pm

    Too late I’m already over 90d and I’m not going to pay a fine for a broken system.

  10. Avatar


    Friday, April 23, 2021 at 1:28 pm

    Years… I think you are lol.. 18 years I never had ever overstay, system down or not, lame excuse to me go to the immigration office, send a letter, phone them, whatever

  11. Avatar


    Friday, April 23, 2021 at 2:18 pm

    They’re also counting Saturday and Sunday as a work day. Screw them seriously

  12. Avatar


    Friday, April 23, 2021 at 2:36 pm

    @Allen Gray – “total lack of consideration for the pandemic situation by immigration”. By first hand experience thus is true at Phuket immigration. Every time we go to extend our tourist VISA’s there are shoulder to shoulder long lines, crowding inside the building and no enforcement of wearing masks. 2 or 3 trips are necessary. Surely a better system can be implemented. Perhaps register on-line, email documents then just a brief visit by appointment for extension stamp.

  13. Avatar


    Friday, April 23, 2021 at 4:04 pm

    Dont fall for that nonsense, guys/gals.

  14. Avatar


    Friday, April 23, 2021 at 6:55 pm

    @delboy1952 – Same for me tried on multiple browser too but to no avail

  15. Avatar


    Saturday, April 24, 2021 at 12:42 pm

    Tried for the first time – and can’t go past the first page. The accept button doesn’t work , only the decline button works.

  16. Avatar


    Sunday, April 25, 2021 at 10:40 am

    Although now able access webpage have not been able to progress past page 1 after many attempts. Just see pop up box telling me to contact immigration for further information. My reporting deadline is April 26th so will now have to make trip to immigration in Phuket to report. Useless.

  17. Avatar


    Monday, April 26, 2021 at 1:44 pm

    No luck on any browser on a Mac. But chrome on an android phone worked.

  18. Avatar


    Wednesday, May 5, 2021 at 10:41 am

    Cannot get past first page…

  19. Avatar


    Sunday, May 9, 2021 at 12:52 pm

    Cannot go past Step 1. I’m still within the 7-14 day period.

  20. Avatar


    Monday, May 24, 2021 at 3:37 pm

    The system is still down today in May. I also can’t past the first page that says “contact immigration for further information”. I tried several times. Now I have to go to Immigration and wait for hours and risk getting covid 19.

  21. Avatar


    Tuesday, May 25, 2021 at 4:50 pm

    Hello Thaiger, I’m an American. I just returned from immigration at Muang Thani. It took almost 3 hours as there were 110 people in front of me waiting on the queue. Here’s the story, because I asked the immigration officer there, you cannot do online 90 day check in the first time around if it is a new visa or even a renewed visa. You can do online 90 day check in the 2nd time, the third time and the fourth time in 1 year. Once you renew your visa again you have to go in person the first time again.

  22. Avatar


    Wednesday, June 2, 2021 at 12:30 pm

    just tried today, June 2nd… I should be within the 7-15 days allowed to do online reporting… but after the first page of my information, an ERROR MESSAGE says: For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area… & doesn’t let me go any further… 🙁

  23. Avatar


    Friday, June 25, 2021 at 8:29 pm

    Located in Bangkok area. Still have 12 days before my 90day report due date. No problem entering all the data until you try submitting!!!! Then the ridiculous reports service popup window appears, no matter what time of day, or browser its always the same. After calling Imm. service people they admit the online reporting is messed up BUT I should keep on trying!!! I seriously doubt the system is actually working.

  24. Avatar


    Saturday, June 26, 2021 at 11:34 am

    Same here, system freezes after first page. Going to have to go again to Muang Thani parking garage

  25. Avatar


    Sunday, July 11, 2021 at 10:09 am

    It’s more than one year that cannot file by browser or even by the registered immigration application which is not updating also my stay permit date and shows that I overstay more than 250 days. So in full pandemic I had to go MTT parking lot as well every time…cause is to late to file by mail when you discover that cannot do online…

  26. Avatar


    Monday, July 12, 2021 at 11:18 am

    90 day reporting system sucks!
    That’s all I can say.
    It’s a hit or miss base on individual’s luck.

    They should totally scrap this ridiculous/useless routine reporting.
    I mean, what can they wish to achieve having foreigners doing such reporting?????

  27. Avatar

    ken chao

    Thursday, July 15, 2021 at 8:30 pm

    still have problem using either APPS or online! keep saying overstay although it is not true, and fine paid for being late reporting 90 days, wonder if once you get fined, you can never use online reporting again! why the system can not update or upgrade to correct information? it is really very disappointing

  28. Avatar


    Sunday, July 18, 2021 at 9:49 am

    Tried yesterday and today. Multiple times. The system will not accept the first page. The popup appears. Chrome browser. The smartphone app (Android) is completely unusable.

    I’m over 70 and I will NOT report in person and risk Covid. The system is irresponsible. It is completely pathetic that they cannot get this simple operation automated easily.

    Solution: my daughter will call them and inform them verbally and I will mail in the form.

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