Cyber police work with Thai mobile providers to block scam call centres

Photo via National News Bureau of Thailand

The Police Cyber Taskforce in Thailand have been working with the leading Thai mobile operators to prevent contact from scam call centres. From now on, Thai mobile users will be able to report the ‘scam’ phone numbers directly to the mobile operators, and the PCT will ban those numbers within 72 hours.

Thai media has been reporting about a series of victims of phone scams and Thai scam call centres that have lured Thais into working in neighbouring countries, often promising high wages. But Thai netizens and even celebrities have taken to social media and revealed that they receive scam calls daily. The scammers were often disguised as creditors, police officers or high-profile state authorities. Some victim have lost their whole savings, which had put pressure on the victims, and their families, leading some to suicide.

The Department of Special Investigation or DSI has even launched a music video to warn residents to beware of phone scams, but they admit it still wouldn’t be enough to effectively solve the problem. Many phone users reported that the phone number that bothered them every day were the same, “so why can’t the mobile operators do anything about this”.

Yesterday, the Deputy Commissioner-General of PCT, Damrongsak Kittipaphat, announced the cooperation between the authorities and the three leading Thai mobile operators, including AIS, True, and Dtac. He said that residents could now report scammers’ phone numbers via a hotline channel: AIS via 1185, True via 9777, and Dtac via 1678. Apart from that, residents can contact the PCT at 081 866 3000 or complain online via

SOURCE: Dailynews

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Petch Petpailin

Petpailin, or Petch, is a Thai translator and writer for The Thaiger who focuses on translating breakingThai news stories into English. With a background in field journalism, Petch brings several years of experience to the English News desk at The Thaiger. Before joining The Thaiger, Petch worked as a content writer for several known blogging sites in Bangkok, including Happio and The Smart Local. Her articles have been syndicated by many big publishers in Thailand and internationally, including the Daily Mail, The Sun and the Bangkok Post. She is a news writer who stops reading news on the weekends to spend more time cafe hopping and petting dwarf shrimp! But during office hours, you can find Petch on LinkedIn and you can reach her by email at

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