Deceased Phuket expat’s body stuck in hospital due to passport mix-up

In a nightmarish scenario, a deceased Phuket expat’s body is stuck in a Thai hospital as his step‐daughter claims hospital administrators won’t release the body due to a passport mix‐up.

Gemma Swift, the step‐daughter of 75 year old David Donoghue, who died 2 weeks ago, says she is pleading with embassy staff in Thailand to resolve, what she says, is purely an administrative issue after Donoghue’s passport number at the hospital was from that of an expired one.

Donoghue’s current passport was on file with the British Embassy, but because it did not match what the hospital had, his body has remained at the hospital. Swift says it was something that could easily be corrected and the situation was “horrendous” for the family.

“The British Embassy over in Bangkok, they said that because [the number] was from his current passport, they were unable to change the letter. They have said that they won’t reissue a letter with the passport number that he’s got in the hospital with him.”

She said her family planned to arrange a funeral for him in Thailand, then bring his ashes back to the UK. As he retired to Phuket 15 years ago, her family would then take his ashes back to Thailand, as per his wishes, to scatter them.

However, none of his family members were able to travel to Thailand to be with Donoghue in his final days, as the mandatory 14 day quarantine period upon entering Thailand, would not have allowed them to see him.

“I thought this was a basic human right to be able to give somebody a funeral and I accept that there is always going to be red tape…but please just issue a letter and let us bring him home.”

She said before Covid-19, family members travelled often to Phuket to visit Donoghue, who once worked for the Thai tourist police. She says the entire ordeal has been heartbreaking as her family was unable to say goodbye.

“That on its own was heart breaking, and now to get this two weeks later, to find out we can’t give him a funeral, or get his ashes back, it’s just horrendous.”

“It’s like being on autopilot… once we know we have done everything we can, we can start the grieving process, but at the minute we can’t.”

A Foreign, Commonwealth and Development Office spokesperson said they are assisting Donoghue’s family during the difficult time.

“Our staff are in contact with the local hospital and funeral director to help his family obtain the necessary paperwork to ensure his body is treated in line with their wishes.”

If the situation isn’t fixed, Donoghue’s body will join a mass cremation at the hospital.


ExpatsPhuket News

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Ann Carter

Ann Carter is an award-winning journalist from the United States with over 12 years experience in print and broadcast news. Her work has been featured in America, China and Thailand as she has worked internationally at major news stations as a writer and producer. Carter graduated from the Walter Williams Missouri School of Journalism in the USA.

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