ExpatsThailandTourism

Airlines and hotels try to cope with cancellations for Songkran

Press Release

Airlines and hotels are reporting cancellations from many of their customers as travellers react to the news of the new clusters and infections being detected in the provinces. Bars and entertainment venues close for 2 weeks in 44 provinces from midnight tonight, according to an order from the Thai PM. Entertainment venues in the other 35 provinces will remain open at the discretion of their provincial officials.

The Thai government has also announced today a series of measures to assist with refunds for people that have cancelled, or been forced to cancel, their bookings.

Thai VietJet asked us to publish their arrangements due to the queries from their customers. We will publish any other announcements from airlines and large organisations as they come to hand…

Due to the Covid-19 escalation in Thailand, the airline announces its policy to support passengers holding Thai Vietjet tickets on all domestic routes.

For passengers who booked tickets and made payments before 10 April 2021 with travel date between 12 -30 April 2021, may choose 1 of the supports as following:

  1. One-time changing the travel date free of charge. New travel date must be by July 31, 2021 and subject to flight availability. Rerouting is not applicable.
  2. Keeping the value of the ticket as a Credit Voucher, which is valid within July 31, 2021.

Passengers who have travel dates fall into the above-mentioned period and wish to contact the airline for support regarding change of flight or credit shell by voucher (at least 72 hours before the original departure time), please choose 1 of the options below:

  1. By E-Form: https://bit.ly/2L6Yv4z (Recommended Channel)
  2. By Line: @Thaivietjet
  3. By email: vz.support@vietjetair.com
  4. By Live Chat at https://skyfun.vietjetair.com/

Thaiger deals

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

2 Comments

2 Comments

Leave a Reply

Tim Newton

Tim Newton has lived in Thailand since 2011. An Australian, he has worked in the media, principally radio and TV, for 42 years. He has won the Deutsche Welle Award for best radio talk program (public radio Australia), presented over 11,000 radio news bulletins, 3,950 in Thailand alone, hosted 1050 daily TV news programs and produced 2,100 videos, TV commercials and documentaries. He also reported for CNN, Deutsche Welle TV, CBC, Australia's ABC TV and Australian radio during the 2018 Cave Rescue and other major stories in Thailand.

2 Comments

Leave a Reply