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Singapore Airlines back on top. Thai Airways in 10th place.

The Thaiger

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Singapore Airlines back on top. Thai Airways in 10th place. | The Thaiger

PHOTO: Flyer Talk

Singapore Airlines is back on top after a decade held out of the top airline position by middle-eastern competition. It’s their fourth win since the Skytrax World Airline awards started back in 2001.

The island nation’s national carrier was named Airline of the Year at the 2018 Skytrax World Airline awards. Singapore Airlines was last top of the list in 2008. This year it forced out last year’s top honours winner, Qatar Airways, into second place.

Yeoh Phee Teik, Singapore Airlines’s senior vice president of customer experience, said “We’re very ecstatic.”

The airline  also claimed best airline in Asia, best first class and best first class seat.

Asian airlines made a return to the winner’s list this year with ANA All Nippon Airways receiving third place, Taiwan’s EVA Air in 5th position, Cathay Pacific in 6th, Hainan Airlines in 7th, Garuda Airlines in 9th (an extraordinary achievement considering their reputation only a decade ago) and Thai Airways in 10th place.

Singapore’s victory marked a resurgence in Asian carriers in the annual UK-based aviation industry review. Skytrax began its awards in 2001 and is recognised for its fairness due to passengers voting in all categories. Aside from a win by Hong Kong’s Cathay Pacific back in 2014, all past seven years have all gone to middle east based airlines.

“We’re glad that our work has been recognised and our customers have voted for us to be the world’s best,” said Yeoh.

Garuda Airlines, which has turned its service around since the early days of Skytrax, when it was banned from flying into European airspace, was presented with the prize for best cabin staff along with its 9th place overall.

Not one US airline picked up a single award.

Locally Air Asia picked up an award for Best low coast airline – Asia, Thai Airways won the award for best airline catering in Economy Class (The Thaiger thinks the voters weren’t flying on the same flight when Thaiger experienced the economy class ‘food’) and Bangkok Ailines won Best Regional Airline – Asia.

The top 10 world’s best airlines for 2018
1. Singapore Airlines
2. Qatar Airways
3. ANA All Nippon Airways
4. Emirates
5. EVA Air
6. Cathay Pacific
7. Lufthansa
8. Hainan Airlines
9. Garuda Indonesia
10. Thai Airways

Best airlines by global region
Northern Europe – Finnair
Western Europe – Lufthansa
Eastern Europe – Aeroflot Russian Airlines
Africa – Ethiopian Airlines
Australia / Pacific – Qantas Airlines
Central Asia / India – Air Astana
China – Hainan Airlines
Central America / Caribbean – Copa Airlines
South America – Avianca
North America– Air Canada
Asia – Singapore Airlines
Middle East – Qatar Airways
Europe – Lufthansa

Best low-cost airlines
Africa – Mango
Australia & Pacific – Jetstar Airways
Asia – AirAsia
Central Asia / India – Indigo
China – West Air
South America – Sky Airline
North America – WestJet
Middle East – Flynas
Europe – Norwegian

Best airline catering
Economy – Thai Airways
Premium economy – Aeroflot Russian Airlines
Business – Austrian Airlines
First class – Air France

Best airline seats
Economy – Japan Airlines
Premium economy – Air New Zealand
Business – Qatar Airways
First class – Singapore Airlines

Best regional airlines
Africa – Royal Air Maroc
Asia – Bangkok Airways
South America – Azul Brazilian Airlines
Central Asia / India – Azerbaijan Airlines
Europe – Aegean Airlines

Best airline lounges
First class – Qatar Airways
Airline alliance lounge – Star Alliance Los Angeles
Independent airport lounge – Plaza Premium Heathrow Terminal Two
First class lounge dining – Air France
Airline lounge spa facility – Thai Awards

Best airlines staff service by global region
Africa – South African Airways
Australia / Pacific – Qantas Airways
Central Asia / India – Vistara
China – Hainan Airlines
Central America / Caribbean – Copa Airlines
South America – Azul Brazilian Airlines
Asia – ANA All Nippon Airways
Middle East – Emirates
Europe – Austrian Airlines

Singapore Airlines back on top. Thai Airways in 10th place. | News by The Thaiger



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Thai Life

Finance Ministry wants to give 1,500 baht to each domestic traveller

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Finance Ministry wants to give 1,500 baht to each domestic traveller | The Thaiger

The Finance Ministry says they are launching a new stimulus package to boost the country’s domestic tourism by giving Thais 1,500 baht each to spend when they travel to 55 provinces under the promotion campaign.

Under the campaign, Thais aged 18 and over can register for the program. The government will then deposit 1,500 baht into their accounts though the e-payment system. They can use the funds to make e-payments the shops that have joined the project.

“We are collaborating with the Tourism and Sport Ministry and Krung Thai Bank for the campaign and have set a budget of up to 15 billion baht. We will now propose the program to the deputy PM Somkid Jatusripitak and the cabinet to consider as soon as possible. We aim to launch the campaign before July this year,” a source from the Finance Ministry said.

The ministry expects up to 10 million Thais to register for the program, he added.

SOURCE: The Nation

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Bangkok

Bangkok named most popular city for Japanese tourists

The Thaiger

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Bangkok named most popular city for Japanese tourists | The Thaiger

Thai PM Gen Prayut Chan-o-cha says he was happy after hearing that Bangkok was named the most popular destination for Japanese tourists during their Golden Week, a five-day long holiday which begins in late April.

The survey was conducted by Agoda, the online booking platform. Pattaya and Phuket were also ranked among the most popular destinations at #4 and #10 respectively.

“Japanese tourists are among the top 5 nationalities of foreign tourists visiting Thailand, particularly Bangkok where there are many beautiful attractions, delicious food, not-too-high cost of living, and friendly Thai people. The two countries’s cultures are also quite similar. They can go along quite well,” said a spokesperson for the PM.

Lt Gen Werachon Sukondhapatipak, the deputy spokesman of the Thai government, added that the PM loves to follow the updates on the tourism industry. Thai tourists love to escape the summer heat in Thailand, and visit Japan to experience the Japanese spring, visit popular tourist locations, sample authentic Japanese food and the Japanese people. The PM also invited the Thai people to be a good hosts, making all tourists feel welcome and helping keep them safe.

SOURCE: National News Bureau of Thailand

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Bangkok

Bangkok luxury poised to push through the US$300 ceiling

Bill Barnett

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Bangkok luxury poised to push through the US$300 ceiling | The Thaiger

by Bill Barnett of c9hotelworks.com

PHOTOS: Rosewood Bangkok

For hotel owners and managers in South East Asia, one of the great mysteries of the past ten years has been the low rate profile of Bangkok’s luxury hotel set. Despite soaring and sustained tourism growth, rising airlift and a strong economy, rates at Bangkok’s top tier properties have remained fairly stagnant.

Have we reached the tipping point?

I had had the opportunity to visit the latest entry to the Bangkok luxury class a few days ago, the Rosewood. With 159 keys which includes a limited number of posh houses with private pools and terraces the property is seeing an exceptional response and already achieving high rates.

What’s impressive about the entry is a take on the design approach that sees hotel developers apply a non-uniform approach with AvroKO coming in to focus on the restaurants and bars, while the rooms and public areas were led by Celia Chu Design and Associates.

While the speakeasy Lennon’s has not be opened yet, the 6,000 record vinyl collection is impressive and the bar will clearly have a strong pull. Taking the approach to designing restaurants and not typical hotel outlets, the Chinese eatery Nan Bei is a breath of fresh air and limited seating provides a bespoke appeal.

Taking a step back, and looking at recent entries like the Waldorf Astoria, and upcoming 101 key Capella, what is clear is luxury properties are shifting in terms of key drivers of the segment of art, fashion, residential vibe, bar and restaurant offerings, wellness and events.

So, what about rates?

On a broad basis Bangkok’s top tier hotels have averaged rates of US$200-240 for the past few years. This set has seen longer serving properties such as the St. Regis, Kempinski, and Okura effectively flatline on rates, though newer entries have come up including the Park Hyatt. On the broader horizon is the return of the Four Seasons and Capella by the river and the Orient Express at the MahaNakhon skyscraper.

With the entry of Rosewood driving rates, my expectation is that a few of the set will follow and at the end of 2019 we will set limited number of hotels crash through the US$300 average room rate barrier and effectively smash the legacy glass ceiling of Bangkok’s luxury hotels.

As in any business there will be winners and losers. Smaller hotels with some rate leading premium key types will be able to push up average daily rates. Segmentation is another key and hotels on the river that lack substantial corporate numbers will remain challenged until transport links to the area improve.

Where in the world are Bangkok luxury hotels heading?

To sum up 2019, size and location matter, the shift on food and beverage and social events along with niches like wellness and  smaller meetings/weddings are the key to the future. As for the quantum leap in rates, it’s about time Bangkok hoteliers be confident and push rates towards a more global norm.

Bangkok luxury poised to push through the US$300 ceiling | News by The Thaiger

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