customers
- Thailand News
Restaurant ‘beefs’ up search for customer who paid 200,000 baht
A well-known beef restaurant has taken to social media to locate a customer who accidentally transferred over 200,000 baht instead of the actual bill amount of 2,020.91 baht. The incident occurred on Sunday, November 3 at the Ratchaphruek branch of the restaurant, Neua Luan Luan. The restaurant shared a Facebook post, reaching out to the customer. “We are seeking the…
- Business News
B.Grimm Power play: Profits surge with plans to expand in future
Multinational conglomerate B.Grimm Power Plc (BGRIM) reported a robust performance with a significant increase in normalised net profit for the first half of this year, alongside ambitious plans to enhance investment partnerships and expand its renewable energy portfolio. BGRIM President Harald Link highlighted that the normalised net profit attributable to the parent company rose by 2.3% year-on-year, reaching 1.09 billion…
- Thailand News
Thai BBQ restaurant faces viral refund demand incident
A popular Thai barbecue restaurant recently faced a troublesome customer who demanded a refund after consuming food for two hours and complaining about poor service. The incident, captured in a video, has since gone viral on social media. The incident took place yesterday, August 11, as reported by a well-known social media page. A customer, after dining for two hours…
- Thailand News
Krungthai Bank urges iPhone users to enable lockdown mode
Krungthai Bank has advised iPhone users to activate lockdown mode to protect against dangerous links used by scammers to install money-stealing applications. The bank issued this advice via its Krungthai Care Facebook page, highlighting the increasing threat from cybercriminals. Krungthai Bank’s warning comes as scams involving malicious links become more sophisticated. Scammers often trick victims into clicking on these links,…
- Thailand News
ATM gives hot cash: Staff extinguish fiery situation in Pattaya mall
An ATM caught fire inside a shopping mall in Pattaya today, causing a brief moment of panic among the staff. Fortunately, quick-thinking employees managed to control the blaze using fire extinguishers before it could spread further. The incident occurred at the Lotus’s Pattaya South Mall in Nong Prue, Bang Lamung District, Chon Buri Province. The Pattaya City Fire Department received…
- Thailand News
AIS compensates customers for network outage in Thailand
Advance Info Service Plc (AIS), Thailand’s leading mobile operator, apologised for a recent network interruption that affected its customers. The company has confirmed that its engineering team has resolved the issue, which disrupted mobile phone usage in certain areas yesterday evening. To make amends, AIS has announced compensation for all its customers, regardless of their package plans. Customers of AIS…
- Business News
Thai banks reduce loan rates to alleviate customer debt
The four biggest banks in the country have all declared a drop in their loan interest rates. This decision by Bangkok Bank (BBL), Krungthai Bank (KTB), Kasikornbank (KBank), and Siam Commercial Bank (SCB) is a response to the prime minister’s call to lessen loan rates to help ease the debt pressure on susceptible customers. An anonymous banking sector analyst opines…
- Business News
NBTC board rejects new mobile tariff structure due to lack of study
The National Broadcasting and Telecommunications Commission (NBTC) board declined to approve a new tariff structure for mobile services, citing a lack of comprehensive study on the matter. The proposed tariff would have charged customers on a per-second basis, reflecting actual usage. The board has voiced concerns over the potential for increased costs for consumers and has asked for a more…
- Pattaya News
Chanthaburi noodle shop owner returns 300,000 baht overpayment
In the heart of Chanthaburi, a remarkable event transpired at 6pm on Tuesday, March 5. Samart Wongnapa, a 49 year old noodle shop proprietor, found himself in the spotlight of local media. The cause of this sudden attention was his commendable action of returning an accidental overpayment of 300,000 baht (US$8,417) to a group of Chinese customers who had dined…
- Thailand News
Customer pressured into 5-star review to unlock warranty
A recent outcry has emerged on social media after a customer was pressured to leave a five-star review for a product to receive a warranty, sparking a heated debate about consumer rights and business ethics. The incident was brought to light when a customer shared their frustration in a Facebook group dedicated to consumer affairs, provoking a flood of responses…
- Search Engine Marketing (SEM)
Content Mastery: Secrets to stories that rank and wow
In the digital age, the phrase “content is king” has never been more true. Crafting stories that not only rank well in search engines but also resonate with readers is the golden ticket to digital success. It’s not just about throwing words on a page; it’s about creating content that engages, informs, and connects. The explosion of digital channels has…
- Search Engine Marketing (SEM)
How chatbots helps boost your SEM game
In the realm of digital marketing, especially within Search Engine Marketing (SEM), the role of chatbots is transformative. These digital assistants, powered by Artificial Intelligence (AI), have reshaped how businesses interact with their audience. Chatbots in SEM are not just tools; they’re strategic partners that enhance user engagement and streamline the customer journey. Picture this: You’re browsing a website, searching…
- China News
Bad pubic hair day: Cheeky diner’s hotpot hustle caught on CCTV
A woman was caught on camera attempting to defraud a restaurant by claiming to find hair in her hotpot. The woman, who was dining at a Chinese restaurant, was seen on CCTV footage plucking a hair from her own body and dropping it into her meal. She then demanded three times the cost of her meal as compensation. However, the…
- Business News
Sizzle and supersize: Sizzler and McDonald’s cook up expansion goals in Thailand
Leading restaurant brands, Sizzler and McDonald’s are set on amplifying their reach, aiming to attract a wider range of customers and heighten patronage frequencies. The general manager of SLRT Co, Anirute David Collins, who oversees the operation of Sizzler Steakhouse, disclosed plans to inaugurate a Steak Lab concept Sizzler along Koh Samui’s coast on December 16. This restaurant expansion is…
- Thailand News
Disabled man tosses poo at Buriram repair shop over service dissatisfaction
A 66 year old disabled man has been caught on security camera footage tossing poo at a local repair shop due to dissatisfaction with the service he received. The incident took place in Buriram’s Sateuk district. The disabled man used an electric wheelchair to approach the shop late at night and proceeded to scatter faecal matter in front of it.…
- Thailand News
COTTO life room viewer app: Tile selection made easier for Thai households
The Covid-19 pandemic has significantly shifted consumer lifestyles over the past three to four years, with increased emphasis on home-based living and working. This shift has not only led to continuous purchasing of new homes but also renovations of existing ones. This is particularly true when it comes to choosing materials for home decoration, especially floor or wall tiles. The…
- Thailand News
Purr-fectly unexpected: Cat-astrophe as nail tech invades cat café
In a fur-midable twist, ‘a Daily‘ cats café found itself in a bit of a ‘purr-dicament’ when a customer decided to ‘pam-purr’ themselves with nail services right alongside the resident feline friends. The café, typically a meow-sterpiece of tranquillity, suddenly found itself with nail equipment ‘paws-ing’ for attention and tables ‘claw-sing’ a bit of chaos.” The owners expressed concern for…
- Business News
Muang Thai Life partners with Line BK for low-income targeted insurance
Muang Thai Life Assurance (MTL) is partnering with Line BK, a provider of social banking services, to introduce an insurance brokerage service that primarily caters to those with lower incomes and freelancers. Sara Lamsam, the CEO and president of MTL, stated that partnering with Line BK will provide the public with easier access to health and life insurance policies that…
- Thailand News
Food delivery driver apologizes after refusing overweight customer due to bike damage
Maligned for rejecting an overweight customer due to breaking his motorcycle suspension, a food delivery driver has issued a heartfelt apology. Initially voicing his frustration by sharing images of a broken motorcycle shock absorber, attributing its damage to heavy passengers, his comments now sit at the heart of a heated online debate. As reported, images appeared on the Red Skull…
- Business News
Tissue dreams ahead: Kuma Thailand to build dedicated factory in five years
Kuma (Thailand) Co, the parent firm of the Kuma tissue brand, is setting its sights on augmenting its production capabilities by developing a dedicated factory within the next five years. The goal of this ambitious project is to bolster the company’s capacity and pave the way for future product expansion in the consumer goods sphere. The director at the helm,…
- Property
Thai residences must stay affordable to attract foreigners
The chairman of the committee for real estate development at the Thai Chamber of Commerce is warning that real estate property must remain affordable for Thais in order to attract foreigners. While the government has set out to attract talented foreigners to relocate to Thailand through new property ownership measures, the chairman, Issara Boonyoung, says zoning and volume limitation regulations…
- Covid-19 News
Food delivery companies and customers receive new Covid health measures to abide by
Thailand’s food delivery services and customers, especially in its capital of Bangkok, are now having to follow 4 additional health measures to help curb the spread of Covid-19. The Director-General of the Department of Disease Control handed down the orders after meeting with food delivery company representatives. The new measures include stricter supervision of employees to ensure that they are…
- Thailand News
Thailand News Today | Burmese border #&#!!!, Charges for Penguin, 9 dead in floods | Dec 4
Thailand News Today, coming to you from the relatively dry Phuket, compared to the horrible flooding in parts of southern Thailand. 5 shot and in critical condition after gang clash in Phitsanulok 5 people have been shot and critically wounded in what police believe to be a turf war between 2 rival gangs in Phitsanulok, Central Thailand. Police say gang…
- Pattaya News
Pattaya bar raided, 8 arrested for violating emergency decree – VIDEO
Police in Pattaya have raided a small bar just outside the city for violating the Covid-19 emergency decree by being open and selling alcohol. The Pattaya News reports that the raid took place at The Pussycat Club near Village Number 6 in Nongprue at 9pm on Saturday. Police officers were acting following a tip-off that the bar was open and…
- Business News
Chevrolet Thailand says ‘no’ to compensation demands for cars sold before discounts were announced
Yesterday, a group of Chevrolet car buyers submitted a letter to Chevrolet Sales (Thailand) at the company national HQ at Rasa Tower, in Bangkok’s northern suburbs. They were demanding the company should compensate them for having bought their cars at full price, just before Chevrolet announced it was pulling out of manufacturing cars in Thailand. Specifically they were complaining about…
- Crime News
Police doubt gold robbery was the motive for deadly Lopburi attack
Police and authorities now suspect that the motive for Thursday’s brutal and deadly attack, which killed three, including a toddler, may not have been robbery. The lone gunman stormed into a gold shop at a Robinson’s Shopping Centre in Lopburi, Central Thailand, and systematically shot and killed customers and shop staff. The Crime Suppression Division is running background checks on…
- Crime News
Three killed, others injured in Lopburi gold shop robbery – VIDEO
Three people are now dead and another four injured after a lone gunman entered a Lopburi gold shop, shooting customers and then robbing the store (video below). Lopburi is about 150 kilometres north of Bangkok. The armed robbery took place at a gold shop in Robinson Department Store in the main city district of Lopburi province Speaking to the media…
- Crime News
Cafes and restaurants ordered to store customer wi-fi data for 90 days
The Thai Minister of Digital Economy Puttipong Punnakan says cafe and restaurant operators offering free wifi services, will have to collect internet traffic data used by their customers up to 90 days, or face punishment. The report didn’t specify if they wanted to simply track usage data or track the actual traffic and sites visited. According to Khaosod English, the Minister…
- World News
Travel giant Thomas Cook teetering on financial collapse
Unable to adapt to the move online as smaller, nimbler travel companies thrive, Thomas Cook, the household name in international travel, is close to financial collapse. And the collapse could leave up to 150,000 British tourists stranded overseas. The iconic British travel giant Thomas Cook say they’ve failed to find any further private investment to stave off collapse and now…
- Transport News
Survey says: Thai taxi users disagree with fare hike
“35% agree with the fare hike, reasoning that it could reduce the problem of taxi drivers refusing customers.” A Nida Poll reports that 81% of respondents are unhappy with the new taxi fares that will raise the immobile rate (sitting in the traffic) from 2 baht per minute to 3 baht per minute. The poll reveals the results of a…
