customers
- Business News
NBTC board rejects new mobile tariff structure due to lack of study
The National Broadcasting and Telecommunications Commission (NBTC) board declined to approve a new tariff structure for mobile services, citing a lack of comprehensive study on the matter. The proposed tariff would have charged customers on a per-second basis, reflecting actual usage. The board has voiced concerns over the potential for increased costs for consumers and has asked for a more…
- Thailand News
Tattoo artist stumped by gold necklace left at studio (video)
A tattoo artist was left in a state of shock when a customer forgot a large gold necklace at his studio and then became unreachable. This incident, which occurred yesterday, April 20, was shared on TikTok by the username @armanucha1, who found themselves in a perplexing situation with no clear course of action after discovering the valuable item left behind.…
- Pattaya News
Chanthaburi noodle shop owner returns 300,000 baht overpayment
In the heart of Chanthaburi, a remarkable event transpired at 6pm on Tuesday, March 5. Samart Wongnapa, a 49 year old noodle shop proprietor, found himself in the spotlight of local media. The cause of this sudden attention was his commendable action of returning an accidental overpayment of 300,000 baht (US$8,417) to a group of Chinese customers who had dined…
- Thailand News
Customer pressured into 5-star review to unlock warranty
A recent outcry has emerged on social media after a customer was pressured to leave a five-star review for a product to receive a warranty, sparking a heated debate about consumer rights and business ethics. The incident was brought to light when a customer shared their frustration in a Facebook group dedicated to consumer affairs, provoking a flood of responses…
- Search Engine Marketing (SEM)
How chatbots helps boost your SEM game
In the realm of digital marketing, especially within Search Engine Marketing (SEM), the role of chatbots is transformative. These digital assistants, powered by Artificial Intelligence (AI), have reshaped how businesses interact with their audience. Chatbots in SEM are not just tools; they’re strategic partners that enhance user engagement and streamline the customer journey. Picture this: You’re browsing a website, searching…
- Thailand News
AIS and True reinforce identity checks for multiple SIM card owners
In response to the National Broadcasting and Telecommunications Commission’s directive, telecom giants AIS and True are set to tighten up measures to verify the identities of customers with multiple SIM cards. This move aims to prevent the temporary suspension of mobile numbers and protect user rights. Varunthep Watcharaphon, Business Relations Chief at Advance Info Service PLC (AIS), stated that AIS…
- China News
Bad pubic hair day: Cheeky diner’s hotpot hustle caught on CCTV
A woman was caught on camera attempting to defraud a restaurant by claiming to find hair in her hotpot. The woman, who was dining at a Chinese restaurant, was seen on CCTV footage plucking a hair from her own body and dropping it into her meal. She then demanded three times the cost of her meal as compensation. However, the…
- Business News
Sizzle and supersize: Sizzler and McDonald’s cook up expansion goals in Thailand
Leading restaurant brands, Sizzler and McDonald’s are set on amplifying their reach, aiming to attract a wider range of customers and heighten patronage frequencies. The general manager of SLRT Co, Anirute David Collins, who oversees the operation of Sizzler Steakhouse, disclosed plans to inaugurate a Steak Lab concept Sizzler along Koh Samui’s coast on December 16. This restaurant expansion is…
- Thailand News
COTTO life room viewer app: Tile selection made easier for Thai households
The Covid-19 pandemic has significantly shifted consumer lifestyles over the past three to four years, with increased emphasis on home-based living and working. This shift has not only led to continuous purchasing of new homes but also renovations of existing ones. This is particularly true when it comes to choosing materials for home decoration, especially floor or wall tiles. The…
- Business News
Have it Your Way: Burger King Thailand flips the script with digital makeover for loyal fans
Burger King Thailand is focusing on digital transformation to accommodate shifts in consumer behaviour and bolster brand loyalty. According to General Manager Tanawat Damnernthong, the company has significantly escalated its budget for digital assets this year and intends to continue this trend into the next. Tanawat says the primary objective of this substantial investment is to strengthen the company’s infrastructure, making…
- Thailand News
Purr-fectly unexpected: Cat-astrophe as nail tech invades cat café
In a fur-midable twist, ‘a Daily‘ cats café found itself in a bit of a ‘purr-dicament’ when a customer decided to ‘pam-purr’ themselves with nail services right alongside the resident feline friends. The café, typically a meow-sterpiece of tranquillity, suddenly found itself with nail equipment ‘paws-ing’ for attention and tables ‘claw-sing’ a bit of chaos.” The owners expressed concern for…
- Business News
Muang Thai Life partners with Line BK for low-income targeted insurance
Muang Thai Life Assurance (MTL) is partnering with Line BK, a provider of social banking services, to introduce an insurance brokerage service that primarily caters to those with lower incomes and freelancers. Sara Lamsam, the CEO and president of MTL, stated that partnering with Line BK will provide the public with easier access to health and life insurance policies that…
- Business News
Tissue dreams ahead: Kuma Thailand to build dedicated factory in five years
Kuma (Thailand) Co, the parent firm of the Kuma tissue brand, is setting its sights on augmenting its production capabilities by developing a dedicated factory within the next five years. The goal of this ambitious project is to bolster the company’s capacity and pave the way for future product expansion in the consumer goods sphere. The director at the helm,…
- Property
How the Covid-19 pandemic has changed the face of properties in demand
The Covid-19 pandemic has definitely changed the face of many things, including that of Thailand’s properties in demand. According to CBRE, a leading international property consultant, the resumption of real estate activities is in the near future. As Thailand is currently easing entry restrictions, the consultant says it is only a matter of time when the property market will pick…
- Property
Thai residences must stay affordable to attract foreigners
The chairman of the committee for real estate development at the Thai Chamber of Commerce is warning that real estate property must remain affordable for Thais in order to attract foreigners. While the government has set out to attract talented foreigners to relocate to Thailand through new property ownership measures, the chairman, Issara Boonyoung, says zoning and volume limitation regulations…
- Covid-19 News
Food delivery companies and customers receive new Covid health measures to abide by
Thailand’s food delivery services and customers, especially in its capital of Bangkok, are now having to follow 4 additional health measures to help curb the spread of Covid-19. The Director-General of the Department of Disease Control handed down the orders after meeting with food delivery company representatives. The new measures include stricter supervision of employees to ensure that they are…
- Pattaya News
Pattaya bar raided, 8 arrested for violating emergency decree – VIDEO
Police in Pattaya have raided a small bar just outside the city for violating the Covid-19 emergency decree by being open and selling alcohol. The Pattaya News reports that the raid took place at The Pussycat Club near Village Number 6 in Nongprue at 9pm on Saturday. Police officers were acting following a tip-off that the bar was open and…
- Phuket News
Jungceylon Phuket commences food ordering and deliveries
Jungceylon shopping mall, in Patong Phuket has established a ‘food ordering & pick up’ service point for all its restaurants and fast food outlets to increase convenience and safety for local residents in the Patong district. The mall is offering the service in partnership with 30 restaurants and chains, including… AKA Japanese Restaurant, Baskin-Robbins, Dunkin ‘Donuts, Four Seasons Restaurant, Fuji…
- Business News
Chevrolet Thailand says ‘no’ to compensation demands for cars sold before discounts were announced
Yesterday, a group of Chevrolet car buyers submitted a letter to Chevrolet Sales (Thailand) at the company national HQ at Rasa Tower, in Bangkok’s northern suburbs. They were demanding the company should compensate them for having bought their cars at full price, just before Chevrolet announced it was pulling out of manufacturing cars in Thailand. Specifically they were complaining about…
- Crime News
Police doubt gold robbery was the motive for deadly Lopburi attack
Police and authorities now suspect that the motive for Thursday’s brutal and deadly attack, which killed three, including a toddler, may not have been robbery. The lone gunman stormed into a gold shop at a Robinson’s Shopping Centre in Lopburi, Central Thailand, and systematically shot and killed customers and shop staff. The Crime Suppression Division is running background checks on…
- Crime News
Cafes and restaurants ordered to store customer wi-fi data for 90 days
The Thai Minister of Digital Economy Puttipong Punnakan says cafe and restaurant operators offering free wifi services, will have to collect internet traffic data used by their customers up to 90 days, or face punishment. The report didn’t specify if they wanted to simply track usage data or track the actual traffic and sites visited. According to Khaosod English, the Minister…
- World News
Most of Thomas Cook stranded customers back in UK
PHOTO: The Guardian More than half of of the 150,000 holidaymakers left stranded abroad following the collapse of British travel company Thomas Cook are now back in the UK. The local Civil Aviation Authority says that 76,000 people have now been repatriated in the first six days of ‘Operation Matterhorn’ – Britain’s largest peacetime repatriation of its citizens. 178 year…
- World News
Travel giant Thomas Cook teetering on financial collapse
Unable to adapt to the move online as smaller, nimbler travel companies thrive, Thomas Cook, the household name in international travel, is close to financial collapse. And the collapse could leave up to 150,000 British tourists stranded overseas. The iconic British travel giant Thomas Cook say they’ve failed to find any further private investment to stave off collapse and now…
- Transport News
Survey says: Thai taxi users disagree with fare hike
“35% agree with the fare hike, reasoning that it could reduce the problem of taxi drivers refusing customers.” A Nida Poll reports that 81% of respondents are unhappy with the new taxi fares that will raise the immobile rate (sitting in the traffic) from 2 baht per minute to 3 baht per minute. The poll reveals the results of a…
