Connect with us

Phuket

Phuket hotel reimburses robbed Aussie tourists

Published

 on 

PHUKET: The management of a Phuket hotel agreed to pay some 150,000 baht in compensation to an Australian couple who claimed their room safe was robbed of 255,000 baht.

Australian tourist Jim Nagi, 44, said he first noticed cash missing from the safe in his hotel room at the Andaman Beach Suites Hotel in Patong on December 8.

“At first, I thought I lost about 700 Australian dollars from the $A12,000 that was in the safe, but I wasn’t sure so I did not report it to the hotel,” he told the Phuket Gazette.

“Later, on Monday [December 12], I tried to open the safe with the combination code. I tried twice, but I couldn’t open it, so I went down to inform the receptionist, who used the master key to open the safe. That’s when we found that $A7,500 had gone,” he said.

He reported to theft to Patong Police that day, but had heard nothing since, he told the Gazette yesterday.

The couple, who checked in to the hotel on December 4, moved into another room the next day.

The hotel owner agreed to pay the Aussie tourists half the $A7,500 after meeting the couple yesterday morning.

Mr Nagi’s partner, Sharyna Wong, 30, said, “We first met the hotel manager on Saturday [December 10], and he implied that we made up the story so we could claim the money back on insurance. I explained to him that if we claimed this on insurance, we would get only $A250 back.

“Besides, we came here for a holiday. We don’t want to spend time making reports to the police and having discussions about this. It’s a waste of our time,” she said.

At yesterday’s meeting, Thuwanan Peanawan, director of rooms at the hotel, told Mr Nagi that the hotel management was “still not comfortable” with the incident and were questioning all staff, including maids and receptionists on duty around the time the money was reported stolen.

“It seems nobody knows anything about this,” he said.

However, one of the hotel receptionists told the Gazette, “Mr Nagi brought people from outside to stay in the room without our permission and we are not sure whether one of them stole his money.”

During the meeting, it was discovered that the hotel CCTV security camera installed on the floor where the couple was staying was “misaligned”.

“The CCTV camera was pointing too high. It could show the elevator doors opening and closing, but we couldn’t even see if any people were inside. Besides, the CCTV camera showed just a part of that floor. We could not see who was using the staircase,” Ms Wong told the Gazette.

As part of the agreement made yesterday, Mr Nagi, who paid for the hotel room in advance as part of a tour package, will pay only half of his room service charges and only half of all other extraordinary expenses added to his bill.

Mr Nagi told the hotel owner that although he was dispirited by the incident, he would be back to stay at the hotel next year. Ms Wong asked for the CCTV camera to be repositioned for better security.

The couple departed Phuket for Australia aboard a 6pm flight yesterday.

— Atchaa Khamlo

 

Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Travel3 hours ago

10 Isan food you need to try at least once

Thailand4 hours ago

VIDEO: Floods tear through highway in northeast Thailand

Crime4 hours ago

13 murdered, including 7 kids by Russian neo-Nazi

Sponsored13 hours ago

International money transfers made fast, secure and transparent with DeeMoney Neo App

Thailand5 hours ago

Vegetarian Festival on Yaowarat Road starts today

Thailand5 hours ago

Thailand News Today | Baht continues surge against strong dollar

Bangkok6 hours ago

VIDEO: Fire falls like rain from communication cables in Bangkok

Join the conversation on the Thaiger Talk forums today!
Thailand6 hours ago

Father allegedy kills daughter’s cat for stealing his meatballs

Central Thailand6 hours ago

Whale watching season begins in Phetcha Buri

Special Features7 hours ago

Top 10 studio condos in Phuket (2022)

Crime7 hours ago

Thai court overwhelmed with evidence in Forex-3D fraud case

Tourism7 hours ago

Airport expansion plans hastened across Thailand

Thailand7 hours ago

Viral video: American man joins Thai dance in Isaan rite

Politics8 hours ago

China backs Thailand to make APEC a success

Politics9 hours ago

Gen-Z students oppose an unelected senate 17 to 1

Thailand9 hours ago

Foreigner allegedly using dogs to scam Chiang Mai locals

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending