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Thai VietJet offers passengers change of flights during Covid outbreak

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Thai VietJet, along with all the other Thai domestic airlines, is being impacted by a drop in traffic during the current list of restrictions during the latest Covid-19 outbreak in Thailand.

According to Thai Residents, “for passengers who booked tickets and made payments before January 1, 2021 with travel date between January 5 – 3, 2021, can change their travel date free of charge for one time (there will be a fare difference applicable). Passengers must then travel before March 31, 2021 “subject to seat availability”. Re-routing is not available.

Passengers who wish to make changes to their flights must do so at least 3 hours before the original departure time. Here are the contacts for the Thai VietJet Customer Service Centre…

  • Call Center at +662-089-1909
  • Use the Line app @Thaivietjet
  • Email at vz.support@vietjetair.com

Like other domestic carriers, Thai VietJet are not providing catering services on their flights at this time due to a ban from the Civil Aviation Authority of Thailand.

Yesterday the CCSA foreshadowed there could be additional security screening for passengers travelling from red zone provinces.

 

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3 Comments

3 Comments

  1. Avatar

    gosport

    Monday, January 4, 2021 at 2:54 pm

    Better to get refunded and rebook.

  2. Avatar

    Mr cynic

    Monday, January 4, 2021 at 7:48 pm

    Agree,good chance they will go broke soon if the former unpaid crew members are to be believed.
    You can easily check what’s going on inside aviation companies if you go to pprune.

  3. Avatar

    Bigsleazypappa

    Tuesday, January 5, 2021 at 2:06 am

    Anyone who books flights for the foreseeable future seriously needs help!! Absolute crazy booking anything with what’s going off at the minute

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