Panda Lab exposes travel scam causing loss of 50 million baht to tourists
Prominent medical technician Panda Lab raised the alarm over a popular travel scam that has caused hundreds of victims to lose over 50 million baht. The Consumer Organisation Council has outlined channels for filing complaints.
Today, Panda Lab’s Facebook page revealed that several hundred people have been victims of a prominent tour page. The victims had initially booked a tour, but it was postponed. Upon requesting cancellation, the company failed to reimburse the customers, leading to losses exceeding 50 million baht.
Panda Lab’s post quickly gained traction on social media, being shared more than 400 times.
“Has anyone booked a tour and then had it postponed? Even when you ask to cancel the tour, the famous company still doesn’t give you your money back. There are now hundreds of victims, and the total loss is over 50 million baht.”
Panda Lab went on to further criticise the tour company, stating that the company had ignored messages, closed comments, failed to respond to Line messages, and refused to refund customer’s money. Instead, the company chose to justify its actions on other pages.
Meanwhile, the Consumer Organisation Council has issued a warning about the famous page. It advised those looking for tour companies to be cautious of this well-known page. The council urged victims to file complaints with it through several channels.
Consumers who have suffered losses from this case can file complaints with the Consumer Organisation Council via the following channels:
– File an online complaint via the website tcc.or.th
– Contact via the official Line: @tccthailand
– Send a message via the Facebook Inbox: Consumer Organisation Council
– Email: [email protected]
– Call: 02 239 1839, press 1
The Council advises victims to gather the following evidence:
1. Conversations about agreeing to buy or booking a tour
2. Evidence of money transfer
3. Receipts or evidence of tour booking from the company (if any)
4. Advertisement images for booking the tour.
