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Koh Chang hotel agrees to settle dispute with American if he retracts his bad online review

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Koh Chang hotel agrees to settle dispute with American if he retracts his bad online review | Thaiger

A Koh Chang hotel is agreeing to settle a dispute with an American being sued, if he agrees to retract his bad online reviews of the hotel.

Wesley Barnes, is being sued by the hotel after refusing to stop leaving bad online reviews of the resort on TripAdvisor. Immigration police arrested Barnes and detained him on the island on defamation charges. The managing director of Sea View Koh Chang, Pholkrit Ratanawong, says the meeting is set for October 8 at the hotel.

“We want the disputed party to stop the damage by deleting the old reviews and clarify that his comments were not entirely about his experience with our service.”

”If he had only commented about our service, that would have been fine. But there were accusations. That’s why we filed a defamation lawsuit.”

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17 Comments

17 Comments

  1. Avatar

    EdwardV

    Sunday, October 4, 2020 at 2:14 pm

    “Stop the damage” – it’s way past that point. The hotel did way more damage to its reputation when they sued than would ever have happen with ust the review in the first place. It’s still tending as the top story about Thailand. Nothing is going to stop the damage , the story got too big. You turned a jerk into someone people feel pity over and making demands of him publicly is not helping your cause. Good luck with that.

    • Avatar

      Toby Andrews

      Sunday, October 4, 2020 at 4:12 pm

      Read the bad reviews for this place. They are bad, and not in a Michael Jackson sort of way
      Before these bad reviews might have been missed but now will be read.
      There is one poor classed review in March that earned a 100 helpful votes!
      Personally I never book in advance in the Far East.
      I am always a walk in.
      I want to see that there are no building going on, inside or over the road.
      I want see the room, making sure everything works, and it is clean.
      I am certainly not going to supply debit card details to give the hotel a chance to dip into it when they invent a charge.
      I certainly not going to pay a deposit. Many hotels will just invent a way to deduct some of it.

  2. Avatar

    John

    Sunday, October 4, 2020 at 2:49 pm

    If you call people slave owners you should get punished. Say sorry mate and go back where you came from! And stay away from kids with your criminal record!

    • Avatar

      Jonh

      Monday, October 5, 2020 at 10:51 am

      To late. This year I think will be the worst for the Thai tour industry and it was not the covid who destroyed it, but the Thais themselves

  3. Avatar

    Maag

    Sunday, October 4, 2020 at 3:14 pm

    I plan to book a room in that resort for next long WE…..
    I will not , dont want to get in trouble !

  4. Avatar

    eLizabeth

    Sunday, October 4, 2020 at 4:05 pm

    Thaiger should drop this story immediately…It does no service except to damage the image of Thailand..

  5. Avatar

    eLizabeth

    Sunday, October 4, 2020 at 4:10 pm

  6. Avatar

    Issan John

    Sunday, October 4, 2020 at 4:33 pm

    Being “arrested”, if he ever was since it may not be the same man, is not “a criminal record” – it is a police record. The two are very different.

    If the same man, it is simply impossible that he was found guilty (there is no report of this anywhere except here) – the minimum sentence (three years before release) on the least charges would have meant that he would still be in jail in the USA.

    Rather ironic in an article about “defamation” …

  7. Avatar

    John perfect

    Sunday, October 4, 2020 at 5:01 pm

    I won’t stay there again. They imprison thw guests who don’t like their service and muzzle any negative reviews.

  8. Avatar

    Toby Andrews

    Sunday, October 4, 2020 at 6:27 pm

    The Thai damage the image of Thailand elizabeth daily,
    Why hide the examples of them doing it?

    • Avatar

      Jeff

      Sunday, October 4, 2020 at 10:08 pm

      Yea, let’s just continue hiding stuff from the public. Nice try Sea View shill.

  9. Avatar

    Karen

    Sunday, October 4, 2020 at 11:13 pm

    This whole story is literally insane. Imprisoning people for leaving negative reviews. What a joke. Please leave this story up so readers can serve the ridiculous and infantile hotel owner, and the Keystone Kop Thai police for even taking this seriously, the derision they rightly deserve.

  10. Avatar

    Mike Frenchie

    Sunday, October 4, 2020 at 11:34 pm

    I am a regular Koh Chang visitor (3x in the last 12 months). I will never ever book a room with this hotel. The person having logged this lawsuit has cost million of THB to the owner. This hotel is forever “the hotel that sued for a bad review”… simply.

  11. Avatar

    Alex

    Sunday, October 4, 2020 at 11:42 pm

    Sissy boy, stand your ground!

  12. Avatar

    Peter

    Monday, October 5, 2020 at 3:03 pm

    LOL… All those people thinking their 2,000 baht will make a difference to the resort. Your comments show that you are the kind of ignorants that only read the headlines haha, yes I bet its good for the resort to not have you there 😀 I have stayed there many times and its always been nothing but great, I have already booked my pool villa for an entire week worth 75k.

    Y’all go spend your pocket money elsewhere.

  13. Avatar

    J.F.

    Tuesday, October 6, 2020 at 6:01 pm

    Slow news day I guess. Geez.

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PHOTO: Thailand's notorious traffic and hazardous road conditions

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SOURCE: Bangkok Post

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SOURCE: Bangkok Post

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