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Hospitals train staff to recoup money from non-paying foreigners

The Thaiger & The Nation

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Hospitals train staff to recoup money from non-paying foreigners | The Thaiger

“…many foreigners sought treatment for ailments or injuries at public hospitals and many failed to fully pay the bills, resulting in multi-million baht in debt.”

The Public Health Ministry’s Department of Health Service Support has provided training to public hospitals in tourist provinces to help them collect fees from foreigners, director-general Dr Nattawuth Prasertsiripong said yesterday. The move is aimed at reducing hospital debts.

The department’s Medical Hub Division head, Saowapa Jongkit-tipong, said training had been organised in Trat province for 200 public hospital staff. The region’s Eastern Economic Corridor policy had attracted more long-staying foreigners to the area, raising potential risks for non-payment from foreigners, both expats and tourists.

Earlier, sessions were conducted in Chiang Mai, Phuket, Surat Thani and Ubon Ratchathani.

The Medical Hub Division had recently reported that there were 40 million foreign visitors to Thailand per year putting additional stress on the Thai medical system.

The department since March 1 has established central claim centres in Nonthaburi and at Suvarnabhumi airport as well as pilot regional centres in Chiang Mai, Chon Buri, Phuket, Phang Nga and Surat Thani to follow up with foreigners whose payments were overdue. The department also discussed three health insurance claims system.

The short-term phase was to make health insurance for specific ailments with a low premium rate and to impose a requirement for a foreigner to have an insurance policy before entering Thailand.

The middle-term scheme involved boosting public hospitals’ potential to support foreign patients. The long-term solution was for all tour companies to be required to arrange insurance policies for their foreign customers.

Hospitals train staff to recoup money from non-paying foreigners | News by The Thaiger

SOURCE: The Nation



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1 Comment

1 Comment

  1. Avatar

    David Walden

    March 28, 2019 at 12:33 pm

    Many visitors to Thailand are long term older tired people who have pre-existing medical problems and may need extended care before dying. Just about all medical travel insurance companies refuse to pay for medical problems that are pre-existing. Just about all travel insurers will not cover travelers over 70 y/o and the few that do often require extensive medical test and an aditional premium on a price before accepting the risk. This can be a long drawn out process with the result often REFUSAL. So what is the answer?…maybe to ban all people over 65 y/o from holidaying or living in Thailand…hmmmm

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Business

Phuket hotel watch – 3 months down, 9 to go in 2019

Bill Barnett

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Phuket hotel watch – 3 months down, 9 to go in 2019 | The Thaiger

by Bill Barnett of C9Hotelworks.com

At the beginning of the year Phuket’s tourism and hotel sector was cautiously optimistic after a strong first half of 2018 and humbling second half. Key terms that kept popping up were Mainland Chinese, Thai Baht Appreciation, Elections and Supply Concerns.

So today, with three months of performance under the belt in 2019 what are the key trends in hotel trading? These can best be compressed in the following points –

According to data from hotel benchmarking group STR, Thailand remains Southeast Asia’s leading destination for Mainland Chinese, but the gloss is being diminished by Vietnam’s meteoric rise, and strong numbers by the Philippines and Cambodia.

Market-wide RevPar shunk by 0.04% in 2018 and flat demand at the onset of the year is now shifting into negative territory moving into February and beyond. Turning back to last year, group demand is falling which is as key concern in a wholesale driven marketplace.

One stark positive is that RevPar is being propped up by rates and not occupancy. A key takeaway is that in peak and high season, Phuket hotels are able to drive rates up in key periods and continue to do so. This of course is a broad trend.  Good hotels tend to perform at higher levels, while poorly managed ones remain subpar.

Getting beyond the numbers, as I speak to hoteliers the expectation is that wholesalers remain a critical component of the island’s hotel industry and despite the expected shift with technology to more direct bookings, the reality is that wholesale models are sensitive to demand volatility and the result of this feeding frenzy most often will be either flat rates for the year or in some cases a retraction.

We expect the remainder of 2019 to be challenging. Some hotels will look at this as an opportunity to reposition, renovate or cut costs. While others will look at new segments, niche offerings or emerging markets like India to regain momentum.

As for the top critical issues facing Phuket hotels, in my opinion these can be distilled in the following Top 3 Things Keep Me Awake at Night…

• Mainland Chinese – If tourism players or hotels believe the damage to Brand Phuket is over, think again. Talking to key tour operators there remains a hangover from last year’s boat sinking incident and travellers remain keenly concerned over safety. Only time and more concentrated promotion will see a return of the numbers.

• Growing Supply and Demand Imbalance – The current pipeline is just over 8,000 keys in development on the island. What’s more concerning is that projects in planning are not represented in this metric, and by our estimate there are approximately 5,000 more keys in planning. While both the pipeline and planning numbers will see some wash, the sum total exceeds current and forecasted demand.

Moreso, the rise of unlicensed condominiums, apartments, houses and villas is continuing unabated and is further exacerbating supply issues. Every time you see a group of tourists renting a 3 or 4 bedroom villa, that’s three or four hotel rooms that lay empty. Government control of unlicensed properties is a key issue facing Phuket’s tourism industry.

• Diminished Natural Resources and Strained Infrastructure – Water tops the list and there is little doubt we are reaching the tipping point with mounting shortages and soaring demand. Electricity is another concern. Lastly is a rising number of vehicles on the road, a urbanising trajectory and slow development of roads and public transport.

To these point’s lets revisit the hotel development pipeline and reflect that a island long term master plan, zoning for new tourism expansion and requirements for developers to invest in public infrastructure to obtain operating licenses is sorely lacking. Something has to give on this front.

In conclusion am I pessimistic about Phuket’s tourism and hotel future in 2019 and beyond? Absolutely not, direct airlinks are growing and the island has a well-structured capacity for handling tourism, but I firmly believe looking into our problems, discussing and finding ways to resolve these are critical to a sustainable growth pattern.

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Business

‘Seastead’ set up off coast of Phuket

The Thaiger

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‘Seastead’ set up off coast of Phuket | The Thaiger

PHOTOS: Nation TV

A Thai couple has successfully set up a ‘Seastead’ near Phuket.

Seasteading is aiming to build floating societies with “significant political autonomy”. Nearly half the world’s surface is unclaimed by any nation-state, and many coastal nations can legislate “seasteads” in their territorial waters (like a “homestead” but wetter).

The nation TV reports that website ‘Bitcoin.com’ and ‘Ocean.builders’ report that the Thai couple Chad Elwartowski and Nadia Summergirl are are the first seasteaders who established a small seastead 12 nautical miles off Phuket.

Most of the construction of the Seasteading was built on the island of Phuket. The installation in the sea started on January 9.

Mr Elwartowski reveals that the reason that they have chosen to settle near Phuket as the construction price is cheap. The sea is suitable for the establishment as waves are not too high and can attract many tourists.

SOURCE: Nation TV

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Business

Massive 11 hotel project, surf club and waterpark for Kata, Phuket

Bill Barnett

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Massive 11 hotel project, surf club and waterpark for Kata, Phuket | The Thaiger

by Bill Barnett, C9Hotelworks.com

Thai developer K.W. Plaza group has unveiled plans for a large-scale mixed-use project called The Beach Plaza on 15 rai, that will have 11 three and four star hotels with a total of 1.490 rooms. The developer is already pitching the unconstructed project to global hotel interests for an imminent sale.

The properties will have varying room sizes from 25 to 35 square metres and range in size from 78 to 204 rooms. Part of the development scheme will see the hotels individually sold off to hotel investors and/or operators.

Late last year the group built and sold the Surf Resort in Patong which was brokered by JLL to a Singapore-based owner/operator.

Other components of the project include a surf club, waterpark, and freestanding restaurants and retail.

An initial hotel has already obtained EIA approval and is currently for sale, with construction of other properties to be phased. The Beach Plaza is off-beach, behind the Kata Night Market and close to Club Med, Ozo and the Ibis.

For more details on the project click HERE.

Massive 11 hotel project, surf club and waterpark for Kata, Phuket | News by The Thaiger Massive 11 hotel project, surf club and waterpark for Kata, Phuket | News by The Thaiger

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