British tourist left high and dry as hotel vanishes on Koh Samui

Photo courtesy of Glen Parke via Stoke On Trent Live UK

An idyllic Thai getaway turned into a financial nightmare for a 30 year old British tourist when he landed on Koh Samui only to discover his booked hotel was nowhere to be found.

Glen Parke had his holiday dreams turn into a financial quagmire when he shelled out £282 (approximately 13,000 baht) for a 59-night stay at Lek Lek Residence on Koh Samui as advertised on But upon arrival, his dreams crumbled as he found no trace of the promised “one-bedroom house”. Instead, he was greeted with a meagre roadside shop, leaving him with no choice but to fork out a staggering £3,044 for alternative accommodation, hastily booked online.

To add insult to injury, the hotel the British tourist eventually found was fully booked, compelling him to splash out an additional £3,579 on a third hotel. Despite assurances from for reimbursements, Parke found himself embroiled in a weeks-long battle for his hard-earned cash.

“I expected to spend two or three grand for the whole trip, but within the first two nights, I’m spending £7,000.

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“I’d had enough. Getting the money back from the invoice for the third hotel was a real palaver.”

After persistent efforts and a slew of bureaucratic hurdles, Parke finally received his refunds, albeit after was approached for comment.

“I was struggling for money. I really needed that three grand back sooner.”

A spokesperson for expressed regret over Parke’s ordeal, acknowledging the mishandling of the refund process, reported Yahoo News UK.

They assured that steps were taken to rectify the situation promptly and reaffirmed their commitment to ensuring a secure and trustworthy platform for travellers.

In related news, a family’s excitement for their Hua Hin holiday took a turn as they fell victim to a cunning Facebook scam, leaving them high and dry. Amidst the bustling holiday anticipation, a family, with an individual named Kukkai as their representative, eagerly planned their annual retreat, scouring for a pet-friendly haven to accommodate eight to 10 people.

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Puntid Tantivangphaisal

Originally from Hong Kong, Puntid moved to Bangkok in 2020 to pursue further studies in translation. She holds a Bachelor's degree in Comparative Literature from the University of Hong Kong. Puntid spent 8 years living in Manchester, UK. Before joining The Thaiger, Puntid has been a freelance translator for 2 years. In her free time, she enjoys swimming and listening to music, as well as writing short fiction and poetry.

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