Connect with us

Business

Package tour purchasers beware, says TAT

Published

 on 

PHUKET: Fifty tourists recently found themselves abandoned by a resort, without rooms to check in to, after buying low-price tour packages, prompting the Tourism Authority of Thailand (TAT) Krabi to issue a warning to tour buyers.

“Several tourists booked and paid for Krabi tour packages at a travel fair in Bangkok, and even received booking confirmations. But when they arrived at the hotel, the Phuphranang Resort, they could not check in because the resort was overbooked,” said Wiyada Srirangkul, Director of TAT Krabi.

“Furthermore, the hotel did not assist the tourists in finding lodging at another hotel, they just turned them away.”

Because other tourists had had the same experience at the resort but had not filed complaints, Ms Wiyada pushed the group of 50 to go to the police, and accompanied them to the Krabi City Police station.

“If we can prove the tourists were tricked by the resort, we can charge the owner and relevant employees with fraud,” said Maj Chartchai Narkpaksee.

“We are also in contact with Consumer Protection to help us with this case,” added Ms Wiyada.

Thanatip Srisangwat, 32, one of the victims, said “I bought a three-day, two-night package including trips to the islands and airport pick-up and drop-off for five family members for 2,900 baht per person.”

The family arrived at Krabi International Airport to find that there was no hotel car to pick them up.

“We took a local taxi to the resort, but when we arrived, the staff told us that there were no rooms available even though we had a booking confirmation from them,” said Mr Thanatip.

“We then had to find another hotel and spend even more money on another tour package.”

Noting that Krabi’s image as a tourist destination could easily be tarnished by such events, Ms Wiyada urged hotels to treat guests fairly and urged tourists to be wary of low-priced packages.

“Please, do your research when purchasing package tours,” she said.

— Kritsada Mueanhawong

 

Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Thailand7 hours ago

Thailand News Today | FIFA threatens to pull plug on World Cup broadcast rights in Thailand

Press Room7 hours ago

Iconic chef “Alain DUCASSE” returns to Bangkok for 3rd anniversary celebrations of Blue by Alain Ducasse

Koh Samui7 hours ago

VIDEO: Naked Russian man walks around with erection in Koh Samui

Sponsored15 hours ago

Where you can get cannabis in Bangkok

Thailand7 hours ago

Druggie arrested after inviting netizens to take crystal meth

Events7 hours ago

E-San Music Festival draws thousands to northeast Thailand this weekend

Travel7 hours ago

Where to go in Thailand in December

Join the conversation on the Thaiger Talk forums today!
Entertainment8 hours ago

Two lucky Thaiger readers get to spend An Evening with Paul “Gazza” Gascoigne

World Cup8 hours ago

Somewhere over the rainbow lie Qatar’s homosexuality laws

Thailand8 hours ago

Man savaged to death by his pet wild boar

Thailand8 hours ago

14 computer hackers arrested for spamming over 115 govt sites with gambling ads

Transport8 hours ago

F35 fighter jets head RTAF wish list

Bangkok9 hours ago

Murdered transwoman thrown into canal ‘still alive’ in central Thailand

Hua Hin9 hours ago

Hua Hin International Jazz Festival coming up

Tourism9 hours ago

Tour operators reluctant to fund staff training

Thailand10 hours ago

Pattaya International Fireworks Festival 2022 starts today

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending