IKEA Thailand launches full online store

“We see the potential – it is a potential in Thailand for IKEA. We have only been accessible within Bangkok so far, and now we will be accessible for people from across the country,” Lacia Sherlock, the deputy retail manager for Thailand, Singapore and the Philippines, said.

“The delivery prices need to be affordable and all the services need to be accessible for consumers living outside of Bangkok, so that they are able to get the assembly or whatever they need.”

IKEA has developed the full e-commerce platform for modern shoppers providing a convenient channel to access it products and inspirations, 24 hours a day and from anywhere in Thailand.

Sherlock said it took IKEA about two years to study the market demand, develop the infrastructure, and prepare everything before launching their e-commerce service in Southeast Asia.

“We aim to provide an impressive online shopping experience similar to the shopping experience customers get when visiting our physical stores. The online store has been available in Singapore and Malaysia within Southeast Asia.”

“We are pleased to now be able to provide this access to Thais. We have been wanting to do this for a long time, along with providing them with a superior experience and inspiration through both of our two Bangkok stores,” said Sherlock.

IEA soft-launched its e-commerce service in Thailand on March 26 in order to test the system and procedures and ensure they were fully functional before yesterday’s official launch.

“We are looking at achieving 17,000 online orders this year. We believe that the IKEA Online Store will help strengthen IKEA Thailand and drive sustainable growth, as our popular in-store shopping experience is complemented by our new online offering.”

PHOTO: The Nation