1000s of passengers stranded at BKK over Pakistan emergency
More than 5,000 passengers have been stranded at Suvarnabhumi Airport since last night night after many departure flights were cancelled due to the emergency closure of airspace in Pakistan.
Many more passengers are ending up inconvenienced today as they learn about the cancellations. The debacle is causing another PR disaster for Thai Airways with passengers complaining about lack of any communication about the situation.
Many passengers were left stranded claiming they weren’t given any advance notice of the cancellations. Some were only notified when they showed up at the check-in counter.
Thai Airways International announced the cancellation of all flights to and from Pakistan and Europe last night after Pakistan closed its airspace amid rising tensions with India.
“Due to safety concerns, the airline has also cancelled all 11 flights from Bangkok to Europe for passengers checking in on Wednesday night and early Thursday morning.”
A full list of cancelled flight in the story HERE.
Inbound flights from the European cities, including Rome, were also cancelled last night.
Thai Airways said it was closely monitoring the situation and plans to re-route its flights.
Suvarnabhumi Airport provided accommodation for affected passengers while they waited for their next flights and a team was set up at the airport to advise passengers.
It is planned that cancelled flights may be able to resume some time this afternoon.
Passengers are being advised to check their flight schedule before going to the airport.
For Thai Airways passengers, they can call +662 356 1111 24 hours or visit www.thaiairways.com for updates on the flight schedule.
