Connect with us

News

Merging Thailand’s emergency phone numbers to 191

Published

 on 

Gen. Chakthip Chaijindra, chief of Thai Police, says they are setting up a new emergency service centre to bring together all the nation’s mergence hotlines into just one. The whole of Thailand will have just a single emergency hotline – 191.

The call centre and emergency response system will co-ordinate responses to all distress calls for crimes, emergencies, fires or traffic accidents. The police chief says they will have highly experienced people answering the calls so that the right people are contacted to get response were it’s needed as fast as possible.

 

The intention of the new system is to provide not only a national call centre for police, fire and medical emergencies but also provide the same services for tourists and the tourist organisations. The police chief says they will provide the service in Thai and English as well as special services for the disabled.

Chakthip says one of the major problems for emergency call centres is the number of prank calls, saying that they currently receive up to 100,000 prank calls each year, wasting the time of the operators and delaying the process of getting response to the real emergencies and people in need. He says they are going to step up the tracing of prank calls and start charging people who make the calls and waste everyone’s time.

Chakthip said the centralised call centre is now possible because of the advances in technology. He also says the latest technology will make it a lot easier to trace the pranksters and purge them out of the system.

The new nationally co-ordinated call centre won’t be fully operational until two or three years according to the Thai Police Chief.

Merging Thailand's emergency phone numbers to 191 | News by Thaiger

 

 

Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

The Thaiger is Thailand's largest online portal for news, videos and information.

Follow Thaiger by email:

Thailand2 mins ago

Cabinet seems to have ignored 4am nightlife proposal

Video1 hour ago

THAILAND NEWS TODAY | Korean woman arrested for 5-million-baht theft, 6-year overstay

Crime1 hour ago

Tuhao’s Chinese gang buys 50 homes in Bangkok luxury village with cash

Sponsored3 hours ago

Krungthong Plaza offers endless choices of well-selected plus-size fashion products

Road deaths1 hour ago

Bus flipped in Tak injuring 44 Burmese workers, killing 3

Thailand1 hour ago

3 men were arrested for stealing Thai Internet connection & World Cup betting in Cambodia

Pattaya2 hours ago

Intoxicated Pattaya woman left uninjured after overturning car

Join the conversation on the Thaiger Talk forums today!
Crime2 hours ago

Woman who allegedly scammed victims for over 30 million baht arrested in Pattaya

Bangkok2 hours ago

Bangkok BTS Skytrain fares to increase next year

Thailand3 hours ago

Police put brakes on car rental thief in Bangkok

World3 hours ago

New drug marks major milestone in slowing Alzhemier’s

World Cup3 hours ago

400 to 500 migrant workers in Qatar died due to World Cup, not 6,500

Visa4 hours ago

Thailand advises Indians to obtain visa prior to travelling to avoid long queues

Thailand4 hours ago

Driver furious with Bangkok shopping mall after foreigner accidently causes damage to her car

Politics4 hours ago

Iran promises Thailand it won’t attack Israeli tourists

Crime5 hours ago

Korean woman arrested for 5 million baht theft, 6-year overstay

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending