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Lazada investigating allegations of facemask price gouging

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PHOTO - Bangkok Jack

Online marketplace Lazada is investigating an allegation by the Commerce Ministry’s yesterday that protective facemasks for the Covid-19 coronavirus are being sold via its platform at illegally high prices. The masks were declared a price-controlled item in Thailand on February 4.

Commerce Minister Jurin Laksanawisit ordered a complaint filed against Lazada for allegedly allowing sales of masks by vendors at inflated prices in Thailand using its platform. The Singapore based company said in a statement that it “always respects local laws, regulations and government policies to ensure our healthy ecosystem”.

“We have been supporting measures by the Department of Internal Trade to maintain reasonable pricing for essential items, including facemasks. We are aware of the Minister of Commerce’s comments and are currently conducting an internal investigation.

“We are actively monitoring the Covid-19 situation and new regulations to educate the sellers on our platform. If any seller persists in inflating the prices of masks, Lazada will remove the listing. Should you come across any non-compliant item, please alert our Customer Care at https://www.lazada.co.th/contact.”

SOURCE: The Nation

 

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Jack Burton is an American writer, broadcaster, linguist and journalist who has lived in Asia since 1987. A native of the state of Georgia, he attended the The University of Georgia's Henry Grady School of Journalism, which hands out journalism's prestigious Peabody Awards. His works have appeared in The China Post, The South China Morning Post, The International Herald Tribune and many magazines throughout Asia and the world. He is fluent in Mandarin and has appeared on television and radio for decades in Taiwan, Mainland China, Hong Kong and Macau.

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