Connect with us

Phuket

Phuket Immigration chief dodges long queue queries

Legacy Phuket Gazette

Published 

 on 

PHUKET: The Phuket Immigration chief has avoided answering questions regarding complaints from foreigners about slow service and long queues spilling out of the office in Phuket Town, with some foreigners having to return over several days in order for their applications to be processed.

One foreigner reported to the Phuket Gazette that he arrived at the office in Phuket Town at 9am on October 29 only to be told that to come back that afternoon.

“I was told to come back after lunch, at about 12:55pm, otherwise I would not get a number for the afternoon session,” he wrote.

“Thinking I was clever, I returned to immigration at 12:30pm. By then the queue was already down to the bottom of the stairs outside the building. At 12:55pm one of the immigration volunteer foreigners came out with 30 numbers to give out to long-stay visa applicants.

“There was a scramble for the numbered cards. I managed to get the last one by demanding, ‘Give it to me!’

“The volunteer looked a bit sheepish and retreated into the office. For what it was worth, he might as well have scattered the 30 numbered cards that ensured you would be processed, like so many breadcrumbs.”

One elderly man who had been queuing since 9am just to get his passport given back to him with the appropriate visa finally received it at about 3:25pm, wrote the foreigner.

“I think he did anyway. I was the last and waited from 1pm until 3:25pm to be seen. The official mumbled something about finding my old passport record and told me to come back tomorrow to have the passport processed,” reported the expat, a Brit.

“It is chaos every day. I asked one of the volunteers what had caused this farce and he replied that the number of applicants had increased.”

When asked about the issue, Col Sunchai Chokkajaykij, chief of the office, only replied that the visitor lobby is currently undergoing renovations.

“The work will be finished within two weeks,” he told the Gazette.

Col Sunchai did not comment when asked about the lack of officers on duty at the office, and did not provide any other explanation for the long queues.

He also declined to explain what would happen if a foreigner overstayed his or her visa because of the delay in passport processing.

The reports of exhaustive waits at the immigration office in Phuket Town come as Col Sunchai faces increasing pressure to explain to Phuket Governor Nisit Jansomwong why a foreigner filed a formal complaint about immigration officers at the Patong branch extorting cash payments from foreigners for services that should be free.

If the explanation fails to demystify the incident, the governor said he would launch an investigation (story here).

Governor Nisit earlier this week confirmed that Col Sunchai had until today to file his report (story here).

“I am not expecting any particular answer. However, I want to be told what is going on, and what the problems are. I will listen to everyone, both government officers and private individuals,” he said.

“I would like to see more officers being sincere. Whether these allegations turn out to be true or false, this kind of news spreading is not good for the image of government officials.”

 

Want more Thailand news from the Thaiger family?

📱 Download our app on Android or iOS for instant updates on your mobile
📝️ Join the conversation on Thaiger Talk - discuss news & life in our Thailand forums
📧 Subscribe to our daily email newsletter
👍 Like/Follow us on Facebook
🔔 Subscribe to or Join our YouTube channel for daily video updates

image

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Protests20 mins ago

Gathering for 89th anniversary of constitutional monarchy

Crime40 mins ago

Police arrest suspect who allegedly killed Covid patient and 7-Eleven clerk

Coronavirus (Covid-19)1 hour ago

Multiple Bangkok hospitals stop Covid testing, citing fear of insufficient beds

Phuket Sandbox July 1st

days
hours
minutes
seconds

Thaiger is getting behind local businesses for the restart of tourism in July - up to 50% discounts across all advertising packages in June!

Pattaya2 hours ago

Chon Buri governor says Pattaya bars will stay closed for now, Covid cases remain high

Crime2 hours ago

15 year old stabbed at private school

Thailand2 hours ago

UPDATE: Police identify alleged gunman who opened fire at field hospital, killing a patient

Thailand3 hours ago

PM orders investigation into pricey street lamps

Best of3 hours ago

Top 5 Thai Restaurants in Bangkok

Phuket4 hours ago

Phuket governor outlines plans to track and trace foreign arrivals

Coronavirus (Covid-19)4 hours ago

Thursday Covid Update: Latest wave exceeds 200,000 cases

Thailand4 hours ago

Guitarist from “Playground” dies in road incident

Coronavirus (Covid-19)4 hours ago

First delivery of Sinopharm vaccines approved for distribution

Thailand4 hours ago

Good Morning Thailand | Thai Immigration – Are you legal? Latest Covid and Phuket sandbox

Phuket5 hours ago

Flight traffic to Phuket expected to increase by 6% next month

Tourism5 hours ago

Hotel platform predicts increasing demand for holidays in Thailand

Thailand4 months ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism4 months ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket4 months ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism4 months ago

Phuket Thai food treats you need to try | VIDEO

Thailand4 months ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism4 months ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand5 months ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand5 months ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand5 months ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand5 months ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand5 months ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand5 months ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand5 months ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand5 months ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Thailand6 months ago

Thailand News Today | Southern floods, Face mask fines, Thai Air Asia woes | January 8

Trending