New insurance app aims to make claims hassle free

PHUKET: Claim Di is a new mobile application for facilitating communication and claims between drivers and their insurance companies, so they can complete their own transactions without waiting for a surveyor.

The insurance facilitator application was launched in Phuket last week.

It is a fully functional outsourced application for insurance services, including immediate claims at the scene without waiting, emergency calls using GPS on your phone, non-accidental claims, car inspections, and other kinds of full service roadside assistance.

“Why Claim Di? The short answer is that it is fast, easy, free and reduces the chances of fraud. It also helps to reduce waiting time and traffic jams if there is a road accident,” said Kittinan Anuphan, the CEO and founder of Anywhere 2 Go Co Ltd, at the grand opening of the company’s new office in Phuket.

The highlight feature of this application is K4K. For those who have already downloaded the app and filled in their details, all that needs to be done in case of an accident is to shake the phone near the phone of another party who also uses Claim Di.

The application will check the validity of each side’s insurance. You can also submit the photos of the damaged vehicle into the application as evidence.

After that, both sides’ insurance companies will issue claim reports via the Claim Di application. Drivers can then go their separate ways without the need to wait for surveyors.

“There are many other features of the Claim Di application. In case the other party does not use Claim Di, and you need a surveyor to come to the scene of the accident, you can use the application to notify your insurance company and a surveyor will come to the site immediately by using the GPS location from your phone,” said Mr Kittinan.

Claim Di also has a call center for those who do not use the application and would rather contact the company via phone.

“We are in partnership with almost every insurance company in Thailand,” said Mr Kittinan.

“It can be used for non-accident claims as well. For example, in case you hit the wall of your house, you just need to take photos of the damages, send them through the app, and make an appointment with the garage. It saves a lot of time,” he added.

Claim Di also has a car inspection service. If users wish to change insurance companies, they can conduct a self-inspection to facilitate the switch.

“The application also provides 24-hour roadside assistance, such as towing services, fuel provision, assistance for flat tyres, mobile mechanic and jump starting your vehicle. We are just one click away,” Mr Kittinan said.

Registration is free and comes with 500-baht-worth of free roadside assistance for the first claim filed within a year.

— Chutharat Plerin