PHUKET: The police emergency phone number, 191, is now back in service, after inquiries were made by the Gazette as to why it had not been functioning for at least two weeks.
Phuket Provincial Police Deputy Commander Pol Col Kokiat Wongvorachart told the Gazette on Tuesday that the 191 line had not been working for about 15 days, and police were still waiting for it to be repaired.
On Wednesday morning the Gazette contacted the chief of the Telephone Organization of Thailand (TOT), Phuket branch, Pairoj Somsri, explained the problem, and asked why it was taking so long to fix.
After checking with the police, K. Pairoj called back to say that the problem had been tracked down to an ISDN network terminal (NT) in the police station.
He explained that the police had installed an NT supplied by a third party. This had malfunctioned. The police had sent the unit to be repaired and it had yet to be returned.
TOT has now installed a replacement NT.
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