Connect with us

Thailand

Woman says emergency operator joked and hung up on her as father lay dying

Maya Taylor

Published

 on 

PHOTO: www.waymarking.com

A young woman in Ratchaburi province, western Thailand, says an emergency operator joked that he couldn’t hear her, then said, “beep, beep” before hanging up on her. The woman, 18 year old Pronrawin Ongpisut, was trying to reach emergency services to help her dying father. The man has since passed away.

A report in Coconuts says Pronrawin first called the hotline around 7.13am to request an ambulance for her sick father. She says their home is near the hospital, so when the ambulance didn’t arrive, she called a second time, and then a third time at 7.18am. On the third call, she says she demanded to know what was taking so long, telling the operator her father was dying. She claims he then responded to say he couldn’t hear her, then said the words, “beep, beep”, and hung up on her.

It’s understood an ambulance arrived shortly after, but Pronrawin’s father, named as Pisit Ongpisut, died at Ratchaburi Hospital later that day. Pronrawin has taken to social media to share her story, demanding an apology from the operator who mocked her and terminated the call during an emergency.

“I want to hear an apology from that man. If my father didn’t die, I wouldn’t complain and would let it go. But right now, my father’s dead, are you satisfied? Your salary is from people’s tax money, and you’re supposed to serve the citizens, not joke around with someone’s life-and-death situation like this. What I’m furious about is not the ambulance arriving late, but the male health worker who teased me while my father was dying.”

The director of Ratchaburi Hospital says an internal investigation has been launched to identify the emergency operator in question.

SOURCE: Coconuts

 

Get more from The Thaiger

📱 Download our app on Android or iOS
👋 Have your say on our Thailand forums
🔔 Subscribe to our daily email newsletter
📺 Subscribe / Join YouTube for daily shows
👍 Like/Follow us on Facebook
🐦 FOLLOW us on Twitter
📷 FOLLOW us on Instagram

image

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

A seasoned writer, with a degree in Creative Writing. Over ten years' experience in producing blog and magazine articles, news reports and website content.

Follow Thaiger by email:

Bangkok37 mins ago

Worker rescued from outside 26th floor after alleged rope cut

Tourism1 hour ago

38 countries reportedly on short list for no-quarantine reopening

Tourism2 hours ago

Tourism operators: Russians and others need clear entry rules

Welcome back to Thailand!

Thaiger is getting behind local businesses for the restart of tourism in Thailand - up to 50% discounts across all advertising packages!

World3 hours ago

Australian suspected gas leak is actually familiar smell for Thais

Bangkok4 hours ago

Soi Dog Foundation provides food relief for animals in flood-hit central Thailand

Hot News16 hours ago

Thai Twitter goes crazy as Russell Crowe tweets Sandbox visit

image
Join the conversation on the Thaiger Talk forums today!
Crime18 hours ago

Transgender woman arrested for selling live sex show on LINE

Crime19 hours ago

Thai woman charged with trafficking women to Bahrain for sex

Thailand News Today19 hours ago

Thailand News Today | Arrival quarantine waived for 5 countries, The new Thailand pass | Oct. 15

Crime19 hours ago

Chon Buri Police arrest 30 people in luxury resort gambling raid

Guides21 hours ago

5 Thai cooking classes in Phuket

Politics21 hours ago

Bill Clinton hospitalised with blood infection

Guides21 hours ago

Thailand’s most magical festival: Yi Peng

Guides21 hours ago

The most popular Northern Thai dishes

Coronavirus (Covid-19)21 hours ago

Covid-19 Friday Update: 10,486 cases, 94 deaths, provincial data

Thailand1 month ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand8 months ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism8 months ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket8 months ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism8 months ago

Phuket Thai food treats you need to try | VIDEO

Thailand8 months ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism8 months ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand9 months ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand9 months ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand9 months ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand9 months ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand9 months ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand9 months ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand9 months ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand9 months ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11

Trending