When the police arrived they spoke to 26 years old Sornchai, the staff member controlling the ride at the time of the incident. Sornchai was unable to tell police what caused the safety lock to malfunction while the ride was going. Officials inspected the area and gathered evidence before visiting the injured children sent to the nearby Phra Narai Maharat Hospital.
The injured children were all aged between 12-15 years. Officials spoke with the parents to collect their statements about the incident. Police are looking to prosecute the owners of the ride, and possibly the ride-controller at the time of the incident.