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No one answered PM Prayut Chan-o-cha’s calls to Covid-19 hotlines



Photo via Wikimedia

No one answered PM Prayut Chan-o-cha’s calls to the country’s Covid-19 hotlines. The prime minister is now ordering more staff to work for both the 1668 and 1669 Covid-19 hotlines to make sure calls don’t go unanswered. There is now an official LINE account primarily for Covid-19 patients requesting hospital beds after the hotlines were “overwhelmed” with callers, a spokesperson said.

After both of his calls to the hotlines went unanswered, Prayut says he wants to look into how the hotlines are managed.

“I tried both numbers, but nobody answered. I want to find out if this is because there are too few health personnel manning the lines, or if they are too busy tending to patients in hospitals.”

With the recent wave of infections at a record high with more than 18,000 active cases, more than doubling the last wave’s peak, hospitals have turned down Covid patients due to a shortage of beds. Recent reports say some Covid patients have been denied a ride in an ambulance. Prayut says he wants both problems to be dealt with immediately.

“I want the Public Health Ministry to urgently deal with this problem. I can’t accept the fact that entire families are getting infected because they are being denied medical help.”

A spokesperson for the Centre for Covid-19 Situation Administration said at a recent press conference that there are thousands of calls made to the 2 hotline numbers and not enough people to answer.

Covid-19 patients seeking a hospital bed can send a LINE message to @sabaideebot with their name, lab results, ID number, telephone number and address.

SOURCE: Nation Thailand


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  1. Ian Jones

    Thursday, April 22, 2021 at 3:15 pm

    I’m actually impressed that he says no one answered, that it did not work. This is the exact opposite of a typical response from a Thai.

    There is still hope 😉

  2. David Pilkington

    Thursday, April 22, 2021 at 3:43 pm

    Little wonder, if the caller’s I/D was showing.

  3. Joe Schmo

    Thursday, April 22, 2021 at 4:58 pm

    Pickles! I mean seriously, pickles!

  4. Steve

    Thursday, April 22, 2021 at 7:12 pm

    They obviously were all on there mobile phones checking Facebook and Instagram lol

  5. toby andrews

    Thursday, April 22, 2021 at 8:58 pm

    Standard practice in Thailand.
    I called the Pattaya tourist police no answer.
    I went up to the office, the lights were out and they were asleep under the tables.
    Same with Pattaya police. They do not answer, however I called Bangkok police, and they were calling Pattaya police and they answered.
    It went on for awhile until I personally put a stop to it, by contacting the Generals’ complaints line – a few years ago now. It is a wonder I was not arrested, but I was not.
    I was complaining about Thai Karaoke going on until 6 o’clock in the morning.
    Ferang bars had to close at 2 a.m. or were fined.
    Any chance a Thai has they will corrupt what they are supposed to do, no matter how small.

  6. Mark W

    Thursday, April 22, 2021 at 9:27 pm

    I wonder if Thai people understand that testing positive for CV19 does not mean you have to go to the hospital.

    Once again, I blame the media. They have failed miserable to bring factual information to light, and have lied, outright LIED to the public about the real risk, preferring to spread fear and guilt under a misguided belief that it will save lives.

    The news media’s bias coverage has not saved lives. They have however discredited themselves and medical science. I’m disappointed. You let me down, you let the public down, you let your readers down. You let everyone down.

  7. Roger Bruce

    Friday, April 23, 2021 at 4:26 am

    That pic of the PM
    Shows a rich arrogant looking man that only has an interest in his own well being
    One day that smirk will be removed from his face
    The people have had enough

    Good Luck Thailand

  8. toby andrews

    Friday, April 23, 2021 at 11:45 am

    @Mark W –
    And they let me down personally Mark!

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