Thai-English auto-translate down on Facebook due to “technical issues”

Photo by Solen Feyissa for Unsplash

Facebook’s Thai to English auto-translation feature on posts and comments has been taken down due to “technical issues,” the social media company’s communications manager for Thailand and Laos wrote in a statement to The Thaiger.

Some have pointed out that auto-translate displayed an incorrect and derogatory word for a post on a recent royal ceremony in Thailand. Facebook did not comment on what specifically prompted the social media company to take down the feature.

Facebook temporarily suspended the auto-translate feature from Thai to English while we resolve some technical issues. We will turn the auto-translate back on once these issues have been resolved.

The manager did not answer The Thaiger’s question on if the pause in the auto-translate feature was prompted by a complaint from the Thai government. The manager said there is no additional information to add at this time.

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Although the translations aren’t always completely accurate, Facebook’s auto-translate feature has been usual for foreign residents, particularly during the Covid-19 pandemic where government agencies, both national and provincial, continuously post information on Facebook on the Covid-19 situation as well as travel and disease control regulations.

Thailand News

Tanutam Thawan

Local Thai journalist speaking fluent Thai and English. Tanutam studied in Khon Kaen before attending Bangkok’s Chulalongkhorn University.

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