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Comments, feedback, fact-checking and banning – the joys of the modern news editor

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The news ‘business’ has become a 2-way flow of information and engagement. Whilst this democratisation of news is welcome in many cases, it’s also causing news and information providers like Thaiger plenty of new headaches. The Thaiger website is now receiving around 300 – 500 genuine comments a day (plus a lot of spam). All this engagement is causing fresh problems, both locally with the current political protests, and globally, as news site comment sections are targeted to spread misinformation and propaganda.

The Thaiger aims to provide an accurate, curated, fact-checked news and information feed and random people spamming and posting content that hasn’t been through our editorial funnel has to be avoided. For us, for you, for our brand. We appreciate your support, your responses and your corrections when we get things wrong. But we also have to be responsible for the information provided on all our platforms.

As it is, most comments are withheld for approval by a moderator. “Moderation” means us going through each comment and making sure there’s nothing that’s going to get The Thaiger, or YOU, into trouble. Not every comment is going to be approved and we will delete other comments and even ban some authors.

Your IP Addresses and emails are stored in our server, but remain private information that will never be shared or sold.

We need to keep a tight rein on all content on The Thaiger. Whilst we usually have a wide latitude in regards to free speech, we also have to protect our business and have a responsibility to provide a “safe space” for everyone to express their views.

From an editorial point of view, The Thaiger will continue to avoid taking any sides in the current protest coverage and will remain unpartisan. Other news outlets are welcome to take any stand they wish but our role will remain merely to pass on what’s happening, without fear or favour.

To help us we would appreciate your following a few basic guidelines…

• Don’t include live links in your comments. They will automatically be unapproved. Whilst many links are a useful addition to your comment, a lot are just spam. Some are just unacceptable for reasons of liable or inappropriate content. Just copy and paste a passage from a site and quote it if you wish.

• Try and keep your comments on topic and about the story, and avoid making personal or defamatory remarks about other commenters.

• Criticism about the stories and our coverage is fair game. But avoid criticism about Thailand’s Head of State or making libellous or false comments about the Thai Government.

All we ask is a bit of common sense so we can continue providing a free, independent news and information pipeline.

Editor, The Thaiger Pte Ltd

 

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51 Comments

51 Comments

  1. Avatar

    Toby Andrews

    Tuesday, October 20, 2020 at 6:07 pm

    Will do.

  2. Avatar

    Craig

    Tuesday, October 20, 2020 at 6:19 pm

    Thank you

  3. Avatar

    Graham White

    Tuesday, October 20, 2020 at 6:29 pm

    This paper is rapidly becoming no.1 for me in Thailand so keep it going!

  4. Avatar

    Gosport

    Tuesday, October 20, 2020 at 6:36 pm

    Understandable and acceptable. Good news channel. Keeping your head up.

  5. Avatar

    Fabian

    Tuesday, October 20, 2020 at 6:48 pm

    Understandable. Just ‘libellous’ can mean anything under the emergency decree. That worries me a bit.

  6. Avatar

    Remo

    Tuesday, October 20, 2020 at 6:55 pm

    Some Farangs think that legislation concerning freedom of speech is the same in Thailand as in the US or Europe.
    I think we should avoid expressing our opinion in public about Thai politics anyway, because first of all most Farangs have very, very limited knowledge about the real situation here, second we are just guests in this country.
    If we like it here we can stay, and if we dont like , we are free to leave any time.

    Thai politics is not our business , what we care about is the exchange rate of the Baht and visa rules.

    • Avatar

      Fabian

      Wednesday, October 21, 2020 at 8:56 am

      I decide what is my business, not you. And I will tell you that human rights are my business. So it the fact that the freedom of speech is under a threat. I will resist to that, in whatever country I am.

      • Avatar

        Chipemberi

        Friday, December 11, 2020 at 1:44 pm

        Go to Zimbabwe and try it… Then report back, if you are still in one piece

    • Avatar

      Stephen Watson

      Monday, October 26, 2020 at 6:53 pm

      I find the Thaiger very useful I watch it every day here in Scotland. I am moving to Pattaya with my business visa in December this year. I have watched with great interest all the latest news about protesters, opening up Thailand, I also am very keen to hear Tim’s broadcasts sometimes a wee bit cheeky but always has a smile on his face, great job reporting, I have a Thai fiance we are both in Glasgow at the moment but we both miss the Thai food and way of life . I agree with you Tim the borders must open soon because the Thai economy is very fragile at the moment and need addressed soon because of the unemployment situation is now spiraling out of control. I believe the STV visa is absolutely rubbish 40 odd Chinese visitors are nothing and all the red tape to acquire the Visa is unbelievable.

      Keep up the amazing work Thaiger News team.

    • Avatar

      Scuzzola

      Friday, December 11, 2020 at 11:40 pm

      Just like hotels, we are NOT guests. We are customers. I wish people would quit trying to blur the lines.

  7. Avatar

    Al

    Tuesday, October 20, 2020 at 7:26 pm

    Yes, this site is a breath of fresh air. If you need extra staff as a mod, let me know! lol 555!

  8. Avatar

    wayno

    Tuesday, October 20, 2020 at 7:46 pm

    Thanks for the heads up

    • Avatar

      Tony Grace

      Wednesday, October 21, 2020 at 1:29 pm

      I apreacate you will be under scrutiny.But print the facts as you see them if you lonely favour there opinions then you become a tool for them to use your paper for there agenda. A paper that gives equal opinions to both sides and prints the true facts will always be held in high regard in the news world,

  9. Avatar

    Shin

    Tuesday, October 20, 2020 at 9:18 pm

    Do not lie about number of protesters
    50,000 not 5,000…
    The Thaiger is totally being pussy
    U afraid government
    Students aren’t even scared and fighting everyday

    If u are scared of gov, don’t even act u are media

    Dissapointed

    • Avatar

      michael cooksey

      Saturday, December 12, 2020 at 12:15 am

      The Thaiger and it’s employees want to stay in business, pay salaries, and stay out of jail. Working within the acceptable system is the best approach under those circumstance.

  10. Avatar

    Karen Hardman

    Tuesday, October 20, 2020 at 9:34 pm

    A very good newspaper. The Thaiger is doing everyone a great favour by keeping in touch with what`s going on in Thailand, it is definitely my nmb 1 paper !

  11. Avatar

    Peter 2

    Tuesday, October 20, 2020 at 9:42 pm

    Thank You!

  12. Avatar

    Dreamon

    Tuesday, October 20, 2020 at 10:00 pm

    Just call it censorship, not guidelines.

  13. Avatar

    Graham Smith

    Tuesday, October 20, 2020 at 10:25 pm

    The newspaper want accept what they beleive the corrupt goverment dont like to be written and act after corruptions rules.Why not publish what thouhts people have about Thailands corruption problems? Are you independent or just scare for the corrupt leaders?

    • The Thaiger & The Nation

      The Thaiger & The Nation

      Wednesday, October 21, 2020 at 6:48 am

      Scared of the corrupt leaders. Thanks for asking.

      • Avatar

        Preesy Chepuce

        Friday, December 11, 2020 at 4:12 pm

        It’s a big disappointment that you’re now sporting this “The Thaiger & The Nation” moniker… it doesn’t bode well for this place.

  14. Avatar

    Khaja Sarfaraj Mansur

    Wednesday, October 21, 2020 at 2:33 am

    Thank you Thaiger for your concern. That is really appreciated, a lot of people may not aware of the law of Thailand about defamation.

    I feel most of the people who are criticizing are just an outcome of their frustration of getting denied to get entered in Thailand.

    The fact is those people who criticizing want to come to Thailand. The fact is they love Thailand.

    I also love Thailand very much, I miss Thailand, I miss Thai Airways Flight, I miss Suvarnavumi airport, I miss that driver from Pattaya who pick me up every time from the airport. I miss the food of Hollywood restaurant in Pattaya where I used to est every single day. I miss the yellow massage parlor. I miss all those bars where I used to be happy. There are endless things that I miss about Pattaya.

    Every single who used to come to Thailand have their own memories, but we all are getting denied because we are not Thai. I don’t know who is to blame, but something is wrong.

    There are a huge amount of debates and arguments about opening borders, quarantine, STV VISA, Existing tourist Visa amnesty, Govt. Targetting rich tourists, Tourism industry collapsing, the economy collapsing. A lot is happening and a lot of uncertainty.

    Fact is something that is very very wrong.

    • Avatar

      wayne Drummond

      Wednesday, October 21, 2020 at 8:07 am

      Yes…Something is very wrong…It’s called a pandemic. Thai people and expats
      who chose to stay here when the pandemic started rather than scurry to their home countries where ironically the s##t really hit than fan and meant that we do not want our borders open yet, risking more community outbreaks. When we think it is safe for us. We will let visitors return, or rather the Thai Government whose prime responsibility is to protect its people, have done full risk assessment. At the moment the general feeling here is not even STV’s should be allowed.

      • Avatar

        Manu

        Wednesday, October 21, 2020 at 9:37 am

        to wayne Drummond… General feeling? I do not think so. Not sure what your world is, obviously a world where people like you seem to be in constant irrational fear, but most people I know in Thailand, Thais and Farangs, think the exact opposite of what you wrote. I am in Thailand.

        Response to the post above from Fabian… I am with you 100% on that one!! Nobody decides what my business is either! Remember everyone that before being british, Australian, Thai, etc… we are all only simple human beings.

        • Avatar

          Issan John

          Friday, December 11, 2020 at 12:27 pm

          Might I ask where you are “in Thailand” where “most people” you know, “Thais and Farangs”, think that the West doesn’t have problems with Covid, that they’re as safe there as they are here, think Covid’s nothing to worry about, and want the borders to be opened?

          Just asking …..

  15. Avatar

    Political Observer

    Wednesday, October 21, 2020 at 6:19 am

    You criticized Thailand’s Head of State !!! Yet your comment was published ???

    • Avatar

      Issan John

      Friday, December 11, 2020 at 12:18 pm

      I have to agree with you, PO.

      That comment by Eric p wasn’t just “critical” but totally uncalled for and out of order, and should have no place here whatever his views.

  16. Avatar

    EdwardV

    Friday, December 11, 2020 at 11:15 am

    No problem thanks

  17. Avatar

    Glenn

    Friday, December 11, 2020 at 11:55 am

    I like this newspaper, particularly compared to the Bkk Post. It’s common to want to help and improve what one likes. ok > good > better > best. Criticism is often the way that is expressed.

    In the ussa there was supposed to be a free press. originally the idea was as a check and balance to less than honest politicians, and of course others. without a free press the rulers have free reign to do and say whatever they want. short of violent uprising there would be no balance, no relief valve. maybe it never really worked out that well (it didn’t), but there’s always room for improvement.

    Free speech is free speech. Same for freedom of the press. it’s not “you can only say so much but not beyond an arbitrary point”. it’s not “ok to criticize so and so, but don’t say anything about a prime minister or anyone at that level because they may not like it” .

    That actually is a good question: Does Thailand have free speech? Freedom of the press?

    • The Thaiger

      The Thaiger

      Friday, December 11, 2020 at 12:28 pm

      The answer to your last question is long and involved. Short answer… not really. But, compared to most other SE Asian countries it is a generally free press, except a few particular issues. Thai journalists certainly give it to their politicians at press conferences! The Thaiger has NEVER been contacted in regards to any stories we’ve posted including some editorials critical of the status quo and some political decisions. But we operate as guests in this country and are happy to fall in line with the local conventions, and of course laws, in regards to publishing stuff.

    • Avatar

      Issan John

      Friday, December 11, 2020 at 12:31 pm

      Does anywhere have “free speech”?

      One person’s “free speech” is another person’s “hate speech” and incitement to discrimination and hatred.

  18. Avatar

    Ynwaps

    Friday, December 11, 2020 at 3:14 pm

    I suggest you clean the ip logs regularly instead of hoarding the data to be accessible by a future government cracking down on your readers for their now punishable opinion.

  19. Avatar

    Preesy Chepuce

    Friday, December 11, 2020 at 3:56 pm

    Is this something to do with the link up with ThaiVisa and TheNation? Those two are not the best outlets to be associated with. The other Phuket outlet is actually quite decent, and it’s no good trying to mimic them, carve out your own niche and brand, and let punters consume both, no plobrem.

    • The Thaiger

      The Thaiger

      Friday, December 11, 2020 at 4:04 pm

      Nothing to do with any of the other publishers at all. Just protecting our little slice of the pie and trying to ensure that YOU are at least fed accurate and responsible news, as best we can.

      • Avatar

        Preesy Chepuce

        Friday, December 11, 2020 at 4:16 pm

        I think you’ll do better as a tabloid, because it takes more effort than you probably want to invest to deliver “accurate and responsible” news. Let PhuketNews be the boring accurate one, and Thaiger can be the more fun one. The best writing in ASEAN is in coconuts.co, but at least at Thaiger there’s some semblence of a community and debate going on, which doesn’t really happen on the PhuketNews as much. I have been a little surprised at some of the comments that have been allowed, people like Toby can get a little carried away sometimes.

  20. Avatar

    michael cooksey

    Saturday, December 12, 2020 at 12:13 am

    Not cool. Thaiger has every right to delete and ban you.

  21. Avatar

    michael cooksey

    Saturday, December 12, 2020 at 12:19 am

    All in all, i enjoy the youtube news updates and reading here. Having lived around the world and seen all kinds of “newspapers” and journalism, you’re good.

    • The Thaiger

      The Thaiger

      Saturday, December 12, 2020 at 8:12 am

      Thank you

  22. Avatar

    maxcorrigan

    Saturday, December 12, 2020 at 10:14 am

    I may as well get my two penny worth in, it seems some posters are more equal than others on this site and write sometimes pure drivel, several times i have queried their comments only to see my post vanish into the ether immediately, so much so i rarely bother posting now!
    Saying that that it is a great site not overly moderated as some other sites, where you can have two mods on one topic, moderators of which you cannot discuss or query any way at all they feel they are way above criticism!
    OK Nag over, keep on the good work notifying us cleanly on what’s going on in Thailand in which we now live (most of us any rate)

  23. Avatar

    Patrick Kelly

    Monday, December 14, 2020 at 1:26 pm

    I had a question about some of my posts and two different people got back to me within a short time. Really appreciate the professionalism of those who run the site.

  24. Avatar

    indisPC

    Tuesday, December 15, 2020 at 9:41 am

    You delete responses and ban people who disagree with you. Your staff don’t even pretend to be objective.

    Nice try, though.

    • The Thaiger

      The Thaiger

      Tuesday, December 15, 2020 at 1:54 pm

      Yet, amazingly, here is your comment. The Thaiger NEVER deletes responses from people “who disagree with” us. Just for the reasons we have outlined, including abuse of other commenters, liable and fact-checked nonsense.

  25. Avatar

    Grant

    Sunday, May 16, 2021 at 5:07 pm

    I understand to a degree how people need food during Covid!

  26. Avatar

    Grant

    Sunday, May 16, 2021 at 5:08 pm

    But in reality Thailand has become a greedy Tourist country!

  27. Avatar

    Grant

    Sunday, May 16, 2021 at 5:09 pm

    Prices have risen over the last 4 years, to the rate of West.

  28. Avatar

    Grant

    Sunday, May 16, 2021 at 5:11 pm

    They seem to have no respect for tourists and expats, as displayed by their roll out on vaccines. Their health minister even boasted in an Interview that foreigners are dirty and do not wash!!

  29. Avatar

    Grant

    Sunday, May 16, 2021 at 5:19 pm

    Why should foreigners, look at Thailand as a destination, when the government scorns us. The average low to middle income earners are the people who made their tourism industry what it became! And yet they are greedy and try to keep those people out and try to get wealthy Chinese, Arabs, Japanese, Golfers, These are not the people who supported the street vendors and small businesses! They are few and far between that rich people want to eat off the street ! They are looking for beach holidays in 5 star establishments that only help large corporate companies , not the struggling Thais and street businesses ! Rich people want to go to Hawaii , Tahiti,

  30. Avatar

    Grant

    Thursday, June 3, 2021 at 9:25 pm

    Hi Tim

  31. Avatar

    Grant

    Thursday, June 3, 2021 at 9:26 pm

    Hi Tim , the Background painting is very colourful, but unfortunately it is not a Tiger!

  32. Avatar

    Grant

    Thursday, June 3, 2021 at 9:28 pm

    The Ppainting in the background is very colourful , but it is a Lion not a Tiger! Do some research and you will clearly see it is a Lion! Just saying!!

  33. Avatar

    Grant

    Thursday, June 3, 2021 at 9:53 pm

    Your Tiger looks like a Lion

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