Connect with us


Tesco shopping online



PHUKET: Leading domestic hypermarket chain Tesco Lotus last week launched online grocery shopping and home delivery services for its customers in Bangkok.

Asked if the retail giant had plans to launch such services in Phuket, Ms Salinla Seehaphan, Corporate Affairs Director, revealed that: “Our plan is to offer a convenient online grocery shopping service to all of our customers in Thailand, starting in Bangkok before the service is rolled out to other big cities around the country.”

Initially established as a Joint Venture between UK-based Tesco and local retailer chain Lotus, (which was founded under the CP Group, but later sold), Tesco Lotus is currently operated by Bangkok based firm, Ek-Chai Distribution System Co Ltd.

According to a report in The Nation, the retail giant has already invested about 300 million baht in the development of its online shopping business in the Kingdom, with such funds allocated towards upgrading its IT systems, as well as stock management and related equipment, including the purchase of 30 delivery vans.

Commenting on the challenges and opportunities for the online shopping market, Ms Salinla commented: “Tesco Lotus is committed to innovation to meet the changing needs and lifestyles of today’s consumers.

“We will combine online technology with our retail expertise to provide a great online shopping experience for customers.

“In today’s hectic world our customers need more help to make their lives easier – an ‘extra pair of hands’ to do the shopping for them.

“Tesco Lotus is ready to do just that – have specially trained personal shoppers to pick the best products and deliver them to customers at the time customers choose.”

According to Tesco Lotus, overall internet penetration in Thailand is currently about 30%, up from 27.3% last year. However, in urban cities like Bangkok, the estimated rate is as high as 50% and about 25% in Chiang Mai and other northern provinces.

Meanwhile, the company said that more than 90% of people living in Thai-land’s urban areas had used smart phones.

Tesco Lotus CEO John Christie said that online shopping in Thailand, however, was quite small, accounting for less than 1% of total retail sales in Thailand.

In South Korea, online shopping accounted for 10% of total retail sales, and up to 12% of total retail market in the UK.

Tesco has operated its online grocery home shopping service in the UK for 12 years and online shopping business now accounts for about 4% of its total sales in UK.

Mr Christie aid that Thailand is the 7th country in the world for the firm to launch online shopping services, after the UK, Czech Republic, Poland, Slovakia, Hungary, Ireland, South Korea, and Malaysia.

He said that Tesco had applied the same IT platform used at its online shopping service in many markets around the world to Thailand. It has, however, brought something new to online shopping in Thailand.

Mr Christie said that five Tesco Lotus stores in Bangkok – Rama II, Rama IV, Min Buri, Bangkapi, and Chaeng Wattana – were promoted as hubs for the home delivery of its online shopping service.

Mr Christie said that Tesco Lotus softly launched the grocery home shopping service at its Min Buri branch to test the system and trained its’personal shoppers’, who will be
professionally trained for selecting products purchased by its customers online.

He said that more than 20,000 product items had been bought in the online service, including fresh and non-food products. About 30% of them are fresh products.

Tesco Lotus currently operates about 148 hypermarkets, together with 1,100 Express stores across Thailand, including Phuket.

— The Nation / Phuket Gazette


Get more from The Thaiger

Join the conversation and have your say on Thailand news published on The Thaiger.

Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now.

Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Click for more information and the Thaiger Talk Guidelines.

Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Follow Thaiger by email:

Hot News25 mins ago

Taiwan prepares for battle with China

Weather43 mins ago

17 of Thailand’s national parks close waterfalls and attractions due to floods

Hot News47 mins ago

North Korea fires two ballistic missiles in direction of Japan

Sponsored1 day ago

Starting a business and obtaining SMART Visa in Thailand is easy with Startup Booster

Thailand1 hour ago

Thailand voted No.3 in list of ‘Top Countries In The World 2022’

World1 hour ago

China punishes Taiwan farmers for Pelosi visit

Hot News1 hour ago

US points fingers at Russia and China over North Korea’s latest actions

Join the conversation on the Thaiger Talk forums today!
Things To Do1 hour ago

Immersed in coffee on Ratchadamri Road

Thailand1 hour ago

Thailand slowly recovering from high prices & Inflation | GMT

Central Thailand2 hours ago

100 elephants could be evacuated from camp in central Thailand due to floods

Hot News2 hours ago

Thailand’s new police chief makes drugs and road safety a top priority

Sporting Activities2 hours ago

Thai women’s volleyball team loses to Germany in FIVB championship

Crime17 hours ago

Fans stage simulation of Tangmo’s death in protest of law activist’s defamation case

Thailand17 hours ago

Thai road sweepers get safer new uniform for work

Thailand17 hours ago

Thailand News Today | Police patrol Pattaya Beach looking for guns, booze, prostitutes

Phuket18 hours ago

4 Chinese fishermen lost at sea rescued near Phuket

Thailand1 year ago

Morning Top Stories Thailand | Police to end protests, Human Trafficking | September 14

Thailand2 years ago

Thailand News Today | Thai Airways in rehab, All go for Songkran | March 4

Tourism2 years ago

Phuket’s nightlife. Yes, bars and clubs are still open | VIDEO

Phuket2 years ago

Thailand News Today | Covid passport talks, Thai Airways heads to court | March 2

Tourism2 years ago

Phuket Thai food treats you need to try | VIDEO

Thailand2 years ago

Thailand News Today | Bars, pubs and restaurants ‘sort of’ back to normal | Feb 23

Tourism2 years ago

In search of Cat & Dog Cafés in Phuket Town | VIDEO

Thailand2 years ago

Thailand News Today | Gambling crackdown, Seafood market to reopen, Vlogger challenge | Jan 21

Thailand2 years ago

Thailand News Today | Covid testing for visas, Business impact, Vaccine approval | January 19

Thailand2 years ago

Thailand News Today | Weekend Bangkok bombs, Thailand fires, Covid update | January 18

Thailand2 years ago

Thailand News Today | Stray car on runway, Indonesian quake, 300 baht tourist fee | January 15

Thailand2 years ago

Thailand News Today | Governor off respirator, sex-trafficking arrest, condo prices falling | January 14

Thailand2 years ago

Thailand News Today | Chinese vaccine, Thailand ‘drug hub’, Covid update | January 13

Thailand2 years ago

Thailand News Today | Bangkok may ease restrictions, Phuket bar curfew, Vaccine roll out | January 12

Thailand2 years ago

Thailand News Today | Covid latest, Cockfights closed down, Bryde’s Whale beached | January 11