AoT press charges against laptop-smashing former policeman – VIDEO
The Airports of Thailand have now lodged an official complaint about a former policeman with anger issues who, along with his foul-mouthed female partner, berated airline ground staff and smashed the company laptop after missing a flight last Saturday (video below).
AoT are filing a lawsuit with Don Mueang police even after the man apologised and admitted he had been too late to board the flight. Speaking about the incident, Thai AirAsia says it was due to depart the flight at 6pm and arrive in Khon Kaen at 7.15pm, with passengers invited to board from 5.20pm. Staff repeatedly called for remaining passengers to board, as they usually do. The former policeman and his wife arrived at 5.56pm, after the departure gate had closed for boarding and the departing aircrafts’ doors had been closed.
The flight to Khon Kaen was due to depart just 4 minutes after they arrived to board. Passengers are warned that gates close 20 minutes before departure time.
The former Kalasin policeman, whose name is being withheld, has already paid for the laptop he smashed and compensation to the airline.
A video taken at the departure gate shows a the man’s hauling invective at the airline workers and the man making threats to “report them” and eventually picking up their laptop and smashing it into the counter. The airline say the couple were refused permission to board the plane as the gate had already closed almost 15 minutes before and they had been paged numerous times.
Don Mueang’s airport director says that the airport isn’t crowded at all at this time… “but they came late themselves. Travellers should arrive at the airport at least 90 minutes before their flight”.
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