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Phuket Tech: How to change your address – Live Wire

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Phuket Tech: How to change your address – Live Wire | The Thaiger
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PHUKET: Many of my friends here in Phuket are in the process of changing their email addresses from blahblah@phuket.ksc.co.th to blahblah@phuketemail.com. Some of them have written to me, asking why a disruptive change like that is necessary, and looking for recommendations.

Can’t say I blame them: changing an email address is considerably more difficult, in this day and age, than changing a street address – and certainly belongs in the same category as changing a phone number.

Here’s what I’ve been able to piece together. Bangkok-based KSC was the very first Internet Service Provider (ISP) in Thailand. Hard to believe, but the company started in 1994 as a joint venture between CAT and a company called the Internet Knowledge Center Co, Ltd. Back in the day, KSC pre-paid dial-up internet cards were all the rage. The company gradually phased out dial-up, and finally moved to ADSL in 2004, if memory serves.

These days, KSC is still going strong, but I rarely see any mention of them in Phuket. They have a reputation in Bangkok for providing stable lines and good service, but I never hear anybody speak up about their speeds.

The ksc.co.th domain name was registered in 1999. It expires on April 16, 2015. KSC still has control over the domain name, and thus control over email addresses of the form blahblah@ksc.co.th.

A Phuket company by the name of ExpressData apparently had a contract with KSC that allowed ExpressData to hand out @phuket.ksc.co.th email addresses.

As recently as November, 2011, ExpressData was giving out instructions on how to use Zimbra open source email software to manipulate @phuket.ksc.co.th email addresses, which work with the website mail.phuket.ksc.co.th.

ExpressData Phuket is located around the corner from Makro. They also have offices in Phang Nga, Krabi, Hatyai, Cha-Am and Samui. As of 2011 (the last date mentioned on their web site), ExpressData’s “core network is direct-connected with the ‘Internet Backbone’ via Internet KSC, offers the highest performing internet connection with speeds up to 665Mbps (VSNL 155Mbps + TIG 200Mbps + IIG 310Mbps) for international network linkage, and 2.2Gbps for domestic. Total 77MB high bandwidth capability from Phuket – Bangkok via two major National Media Providers, UIH and TOT (45+32Mbps).”

I was told that KSC in Bangkok has decided to discontinue all email addresses with the form blahblah@[province name].ksc.co.th. I haven’t been able to verify that change, or talk with anyone in a position of authority at KSC, but it certainly seems reasonable.

Perhaps KSC has decided it isn’t making enough money out of their email addresses to keep the service viable.

Whatever the reason, ExpressData has registered the domain name phuketemail.com, and is now requiring customers with blahblah@phuket.ksc.co.th to switch to a different email address.

For some of you, that may not be a big deal. But I guarantee that if you use your email address all over the web, like I do, losing an active email address is a painful experience. I’d have to log in to hundreds of web sites and change my contact address. Sites that require multiple authentication, such as Apple’s and Google’s, make you jump through many hoops to get a verification email address changed. Then there are all of the sites that use an email address for a login name. I’m on dozens of mailing lists that would have to be changed. My email programs would have to be jiggered to run with a new email address, and I might never be able to merge the messages across addresses properly. My business cards would have to be changed. My bio is in a dozen places. My resume.

Then there’s the little problem of notifying hundreds of people that I regularly correspond with, and convincing them to update their contacts list.

It’s ugly. If I had paid for a service that came with an @phuket.ksc.co.th email address, I’d be livid at this point.

Which brings me to the point of this article. If you’re being put through all of this hassle anyway, why on Earth would you change your email address to blahblah@phuketemail.com? If a venerable, ancient email domain like phuket.ksc.co.th can get tossed out with hardly a thank you or fair thee well, why would you change to an address that could be tossed just as unceremoniously a year or two from now?

No disrespect to ExpressData, but they just registered the phuketemail.com site, through bulk licensing site Tucows.com, on January 9, 2013. The domain expires on January 9, 2014. While I don’t doubt that they have every intention of renewing the contract on the site, most companies register key sites for four years or more, if they can, just to lock in the name. Imagine what would happen to your mail if somebody forgot to renew the domain registration.

If you’re going to go through all of the hassle of changing your email address, why not change it to something that’s absolutely certain to be around for a while? Like, until the internet freezes over.

Signing up for a free email account on Google’s Gmail is like falling off a log.

Go to gmail.com, and on the left, near the bottom, click on the link to Create an Account. Once you have a new blahblah@gmail.com email address, you might give Gmail a try, and drop your current email program whatever it may be. (Using Gmail has the added advantage of making all of your mail instantly available on an iPhone, iPad, Android phone or tablet, through various apps, or any place you can get an internet connection.)

But if you really want to use your current email program, there are detailed instructions for setting up Gmail.com accounts with any email program. Just Google “Gmail POP3” and the name of your email program, such as “Outlook,” or “Outlook Express,” or “iPad Mail,” or “OS X Mail.”

Similarly, signing up for a free Hotmail account is incredibly simple (although Microsoft now calls the service “outlook.com”). Just go to hotmail.com and follow the instructions. You’ll end up with an email address that ends in @hotmail.com, @outlook.com, or @live.com.

One bit of advice: when setting up a new email address, think hard about the name you’re going to use. I strongly advise that you avoid situations where people could confuse the number “0” and the letter “0” – for obvious reasons. Similarly, “1” and “I” are easy to mix up. Avoid names that are frequently spelled in different ways (is it Rawai or Rawaii?). Hyphens and underscores will drive your correspondents crazy. And most of all, keep your email address short, short, short.

The last thing you need is an email address that looks like phukets_best_diving-company_number13_years_running_on-the-sands _at_rawaii_beach@hotmail.com.

If you really want to take control of your email future, don’t sign up for a free account. Bite the bullet and register your own domain name. Imagine an address like Jim@phuketbestdive.com. It’s much cheaper and easier than you think.

Our regular weekly computer clinic roundtables continue every Sunday morning, 10am at the Sandwich Shoppe, Chalong. If you have a Windows problem that needs to be solved, or a question about internet service in Phuket, drop by and ask one of the assembled gurus. It’s always free. Sponsored by the Phuket Gazette and Khun Woody’s Sandwich Shoppes.

Good news: contracts are almost in place for keeping Sandwich Shoppe Patong open for the foreseeable future. We’ll have a Sandwich Shoppe Express in Kata in the coming months. And watch out for a new kind of bakery in Kathu. Stay tuned for more info about our new locations, and computer gatherings, as events unfold.

Live Wire is Woody Leonhard’s wee

— Woody Leonhard

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Archiving articles from the Phuket Gazette circa 1998 - 2017. View the Phuket Gazette online archive and Digital Gazette PDF Prints.

Top 10

Top 10 things that have changed in Thailand during the Covid-era

The Thaiger

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Top 10 things that have changed in Thailand during the Covid-era | The Thaiger

Things have changed. In some cases they’ve changed a lot and may never be the same again. Many people are suffering as a result of the impacts of lockdowns and the border closures. Entire industries, like aviation and entertainment, have been profoundly affected. Some people are being forced to re-invent their lives as a result. Fears over Covid-19 are causing people to change their habits and re-evaluate their lives. Here are some of the main things we believe have changed since January this year.

Face Masks

The now ever-present face mask will be with us for a long time. In Asia, it was never uncommon to see people wearing face masks for traffic, air pollution, fears of disease or just as a fashion statement.

In the Covid-era, mask wearing will now just become part of what we wear when in public spaces. When we leave home we’ll check if we have our keys, our wallet AND our face mask. Even when the government relaxes the current laws about the wearing of face masks, most people, we predict, will continue to wear them anyway, at least in the medium to long term.

Taking Your Temperature

It’s everywhere, it doesn’t appear to be very effective or reliable, but it’s not uncommon to have your temperature taken by someone pointing an infra-red thermometer at your head numerous times a day. The only people that appear to have benefitted from these temperature checks are the manufacturers of infra-red temperature check machines. But in the Covid-era they remain an ever-present reassurance that at least businesses are trying and want to be seen as contributing to the broader public health safety.

Flying in the Covid-era

While the domestic carriers are all flying again, they’re doing it tough. Planes are sometimes half-empty and there’s certainly less choice of times and destinations, compared to before the Covid travel restrictions set in.

But it hasn’t stopped the budget airlines from making the situation extremely competitive with the fares still very low. The aviation industry will certainly re-emerge with fewer airlines as some will be unable to weather the Covid storm. Even the Thai government’s announcement of soft-loans to airlines, with 2% interest, will do little to help and simply kicks the bankruptcy can down the road a few more months.

Confidence

Many business had to close during the lockdown. Some have re-opened. Others tried to re-open but have since closed again. Some are struggling along as best they can, tweaking their business models to cope. But people, through fear or simply being unable to afford it, are going out less and spending less. People are rediscovering the values of close communities, family or the joys of Netflix and at-home entertainment.

The impacts of recessions across the region will have long-lasting, profound effects on consumer confidence and behaviour. People’s renewed confidence will lag behind any eventual economic recoveries.

Eating Out

There’s been few clear winners in all this Covid mess. But delivery companies are one of them and the local motorcycle delivery services in particular. Grab Food and Food Panda are just two examples of the new way we eat and many restaurants are changing their table service model, and even their take away services, to suit the new normal of food-on-demand. Some restaurants have even closed their doors forever and turned into virtual restaurants, delivering food exclusively through the convenience of app ordering and delivery.

Even as the situation has eased to a large degree in Thailand where a lot of daily living is back to ‘normal’, people simply aren’t going out as much, have pivoted to the delivery services for some shopping and eating, and finding new ways of running their lives, closer to home and with less household outlay.

The Travel Industry

Apart from the obvious lack of international tourism, there’s no doubt we’re simply going to be travelling less in the short to medium term. Many people will be unable to afford the long holidays of the pastand may travel less, or not at all. For business we’ve found efficient ways to keep in contact without meeting face to face. Had anyone ever heard of “zoom’ video conferencing software before Covid?

For the communities that relied on tourism, the changes in their situation has been profound. Businesses are having to reinvent their model to cater for domestic tourism or simply find other ways to diversify their business plan, or just wait out the situation. That wait will eventually kill off a large chunk of local and foreign businesses.

The Economy

Thailand is in recession. So is everywhere else, and the situation, sadly, is likely to get worse as the Covid-era stretches out beyond 2020 and restrictions hold back investment. Some previously good businesses are now out of business. Businesses that were struggling before have been proven unsustainable and closed, probably never to re-open.

Globally, the government stimulus poured into local economies has caused artificial spikes in some stock markets. All this debt will need to be repaid at some stage. In other countries, where the government paid salaries for companies that were forced to close up or sack staff, are finding it hard to ween people off the grants and get them back to work.

In Thailand the economy has been hit hard, particularly in the export , tourism and hospitality industries. The downstream effects of all the staff losing their work, will have an effect on the local economy for many years.

Thailand, reliant on international tourism, has found itself exposed once the borders were closed. As the situation extends way past the ‘few months’ people were expecting, the full impact is starting to hit hard, particularly in places like Pattaya, Phuket and Chiang Mai. Their reliance on tourism has exposed their economies and left thousands wondering what else they can do to sustain themselves.

Whilst Thailand has recovered quickly from past political unrest, tsunamis and past pandemic threats, this time there will be a much longer path to recovery and will force many businesses to re-evaluate their businesses.

Work from home

Both Thailand’s commercial property market and businesses that have previously had centralised offices, have seen a big shift in behaviour. Driven by the need to work from home during the lockdown in April and May, many businesses magically discovered that they can actually function perfectly well with their employees working from home. The flow-on effects of all this is reducing traffic on the roads, lighter peak traffic loads, flexible hours and, of course, larger businesses wondering why they’ve been renting all this expensive commercial building space. Freelance work is a boom industry as company’s work forces move online instead of in-office.

The red light industries

The reality has certainly hit home for tens of thousands of Thailand’s sex workers. Although not officially recognised in Thailand, prostitution has been a huge local underground (and not-so-underground) industry in the past, creating its own micro-economy involving locals and international tourists.

Without official government acknowledgment, the jobs of Thai sex workers are not recognised and their salaries vanish once the bars and borders close. No rights, no unemployment pay. The number of prostitutes in Thailand is upwards of 100,000, and these workers have had to head home, many back to the northern and northeast provinces. Thailand’s red light districts were locked down for almost 3 months and bars and clubs, and the bar girls and boys, have been struggling ever since.

The pause button

There are few people that have not been profoundly affected by the impact of the coronavirus. Whilst some have been confronted directly with health issues, and even the deaths caused by Covid-19, of friends or relatives, others have had to put their lives and businesses on hold.

People have been unable to travel, business doors have been closed, many people have lost their job and thousands of events have had to be cancelled or postponed.

Even though many parts of the economy are being to grind back into action, there will be a lingering hang-over for just about everyone as they re-orient their lives to suit the new situation. In some cases, the pause button may have to be hit again, as the world continues to battle Covid-19, and find new ways to live with it.

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Thailand

Things that have changed in Thailand in the Covid Era | Top 10 | VIDEO

The Thaiger

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Things that have changed in Thailand in the Covid Era | Top 10 | VIDEO | The Thaiger

Top 10 things that have changed in Thailand during the Covid-era

Things have changed. In some cases they’ve changed a lot and may never be the same again. Many people are suffering as a result of the impacts of lockdowns and the border closures. Some people are being forced to re-invent their lives as a result. Here are some of the main things we believe have changed since January this year.

Face Masks

The now every-present face mask is now with us for a long time. In Asia, it was never uncommon to see people wearing face masks, for traffic, air pollution, fears of disease or just to a fashion statement.

In the Covid-era, mask wearing will now just become a normal thing we wear when in public spaces. Even when the government relaxes the actual laws about the wearing of face masks, most people, we predict, will continue to wear them anyway.

Taking Your Temperature

It’s everywhere, it doesn’t appear to be very effective or reliable, but it’s not uncommon to have your temperature taken by someone pointing a gun-thing at your head, numerous times a day. The only people to have benefitted from these temperature checks are the manufacturers of infra-red temperature check machines.

Flying in the Covid-era

While the domestic carriers are all flying again, they’re doing it tough. Planes are sometimes half-empty and there’s certainly less choice of times and destinations, compared to before the Covid travel restrictions set in.

But it hasn’t stopped the budget airlines from making the situation extremely competitive with the fares still very low. The aviation industry will certainly re-emerge with fewer airlines as some will be unable to weather the Covid storm.

Confidence

Many business had to close during the lockdown. Some have re-opened, some tried to re-open but have since closed again, and some are struggling along as best they can. But people, through fear or simply being unable to afford it, are going out and spending less. The impacts of recessions across the reason will have long-lasting, profound effects on consumer confidence.

Eating Out

There’s been few clear winners in all this Covid mess. Delivery companies are just one of them, and the local motorcade delivery services in particular. Grab Food and Food Panda are just two examples of the new way we eat and many restaurants are changing their table service model, and even their take away services, to suit the new normal of food on demand. Some restaurants have even closed their doors forever and turned into virtual restaurants, delivering food exclusively through the convenience of app ordering and delivery.

The Travel Industry

Apart from the obvious lack of international tourism, there’s no doubt we’re simply going to be travelling less in the short to medium term. Many people will be unable to afford the long holidays of the pastand may travel less, or not at all.

For the communities that relied on tourism, the changes in their situation has been profound. Businesses are having to reinvent their model to cater for domestic tourism or simply find other ways to diversify their business plan, or just wait out the situation.

The Economy

Thailand is in recession. So is everywhere else, and the situation, sadly, is likely to get worse as the Covid-era stretches out and restrictions hold back investment. Some previously good businesses are now out of business. Businesses that were struggling before have been proven unsustainable.

Globally, the government stimulus poured into local economies has caused artificial spikes in some stock markets. In other countries, where the government paid salaries for companies that were forced to close up or sack staff, are finding it hard to ween people off the grants and get them back to work.

In Thailand the economy has been hit hard, particularly in the export , tourism and hospitality industries. The downstream effects of all the staff losing their work, will have an effect on the local economy for many years.

Shell shock

Thailand, reliant on international tourism, has found itself exposed once the borders were closed. As the situation extends way past the ‘few months’ people were expecting, the full impact is starting to hit hard, particularly in places like Pattaya, Phuket and Chiang Mai. Their reliance on tourism has exposed their economies and left thousands wondering what else they can do to sustain themselves.

Whilst Thailand has recovered quickly from past political unrest, tsunamis and past pandemic threats, this time there will be a much longer path to recovery and will force many businesses to re-evaluate their businesses.

The red light industries

The reality has certainly hit home for tens of thousands of Thailand’s sex workers. Although not officially recognised in Thailand, prostitution has been a huge local industry in the past, creating an enormous underground market for locals and international tourists as well.

Without official government acknowledgment, their jobs are not recognised and their salaries vanish once the bars and borders close. No rights, no unemployment pay. The number of prostitutes in Thailand could be upwards of 100,000, and these workers have had to head home, many back to the northern and north east provinces. Thailand’s red light districts were locked down for almost 3 months and bars and clubs, and the bar girls and boys, have been struggling ever since.

The pause button

There are few people that have not been profoundly affected by the impact of the coronavirus. Whilst some have been confronted directly with health issues, and even the deaths caused by Covid-19, of friends or relatives, others have had to put their lives and businesses on hold.

People have been unable to travel, business doors have been closed, many people have lost their job and thousands of events have had to be cancelled or postponed.

Even though many parts of the economy are being to grind back into action, there will be a lingering hang-over for just about everyone as they re-orient their lives to suit the new situation.

In some cases, the pause button may have to be hit again, as the world continues to battle Covid-19, and find new ways to live with it.

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Never miss out on future posts by following The Thaiger.
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Tourism

Riding and renting a motorbike in Thailand | Top 10 tips | VIDEO

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Riding and renting a motorbike in Thailand | Top 10 tips | VIDEO | The Thaiger

Motorbikes and scooters are the most popular mode of transport in Thailand, and most of south east Asia. In many cases, they’re the ‘engine’ for the local economies. Most of them just go and go and go, they’re astonishingly reliable. Getting around on a motorbike is easy enough and will get you to your destination faster, whilst the cars and trucks are plodding along in the traffic.

But riding a motorbike in Thailand can also be very dangerous. If you stick to the common sense basics – ride within the speed limits, wear a bike helmet, obey the traffic rules and don’t drink and drive – it remains a perfectly reliable way to get around.

Here’s our Top Ten tips to make your journey on the motorbike safer, and, more comfortable.

Number 1. Wear appropriate clothes. Falling off a motorbike without anything covering your knees or elbows, is going to be painful enough – having at least some fabric between you and the road is going to reduce the painful grazes a bit. Long pants and a long shirt are a good start. Always wear shoes for the same reason. And a motorbike helmet as well – it’s the law and it could save your life.

Number 2. Keep your bike in good condition. As hardy and reliable as the modern motorbikes are, they will run better and for longer if you keep up the service schedule, and change the oil around once a month. Apart from changing the engine oil, keep an eye on the tyres as the road surfaces in much of Thailand, plus the heat and humidity, will wear down your tread quickly. Your brakes will also need checking. Then there’s the lights at the front and back, which are your best way to inform other driver’s what you’re doing in the traffic. Indicators may not be used much by the locals, but YOU should.

Number 3. Make sure you have a proper license. Your car license in your home country isn’t legal in Thailand to ride a motorbike. Your International Drivers License for cars, issued in your home country isn’t going to cut it either. Legally, the only document that will satisfy the Thai legal system, officially, is a Thai motorcycle license. Keep this in mind if you want to rent a motorbike! If you live in Thailand you simply must get a proper motorbike drivers license of you want to ride a motorbike here. And whilst we’re talking about a Thai Motorbike License, we’re talking about the ones you get from the Land Transport Offices, not along Khao San road for 500 baht!

Number 4. Check your travel and health insurance. Every week The Thaiger hears from tourists stuck in a Thai hospital with mounting hospital bills and an insurance company that won’t pay out because they didn’t have a proper drivers license. Or no insurance at all. And even if you have travel or health insurance, check the fine print because most insurance contracts don’t include driving on motorbikes in Thailand.

Number 5. Driving is different in Thailand. Many of the rules are the same as countries that also drive on the left-hand side of the road. But it is a totally different vibe. Apart from the lunatics that drive too fast, drink-drive or ghost ride…. That’s driving against the flow of traffic on the wrong side of the road…. there’s just a different attitude to driving. It’s a bit like swimming with a school of fish… if you just go-with-the-flow, and keep in the stream of traffic, you’ll generally do well. Be extra careful and mindful if you’re not used to the flow of Thai traffic. Number

Number 6. Green lights mean GO. Red lights also mean GO…. sometimes. You’ll see what we mean. Don’t even think about trying it. You’ll either end up fined, or dead.

Number 7. Have a practice. If you’re either new to driving a motorbike or new to driving a motorbike in Thailand don’t thrust yourself into a busy stretch of road immediately. Try something a little calmer and slower to get a feel of the subtle differences in Thai traffic movement. You’re sharing the road with trucks, cars, buses and passenger vans.

You’re meant to stay on the left hand side and you’d be well advised to do so, despite the behaviour of some Thai motorbike drivers that want to mix it with the ‘big boys’. Get some confidence with your motorbike and way it handles, and moving in and around traffic on a quiet road before you tackle the main roads.

Number 8. There’s pot holes, then there’s POT HOLES. The roads around Thailand have really improved in the past decade but you’ll still find pot holes in places there wasn’t one the day before. If you want a really good reason for giving plenty of distance between you and the car in front, it’s to see the pot hole before you end up IN it. Whilst car tyres might glide over these holes in the road, your motorbike is likely to come to an abrupt halt, with you continuing over the front of the handlebars – something to do with Newton’s first law of motion.

Number 9. If you’re not sure, don’t. Never ridden a motorbike? Didn’t ride a motorbike in your own country? There’s two good reasons not to try it for your first time in Thailand.

It can be a bit of a challenge for even experienced motorbike drivers, well different anyway. There’s plenty of other ways to get around and if you want THAT selfie for your Facebook page there’s thousands of bikes parked by the side of the road where you can get a photo. Just because your friends did it when they travelled to Thailand doesn’t mean you have to.

Number 10. Police will often arbitrate on the spot at an accident. If you are in the wrong and damaged someone or someone else’s bike you’re probably going to have to pay up. Now, there’s the ‘official’ way to sort things out in these case and the ‘unofficial’.

The policemen will get to the scene soon enough and, often, decide there and then who was at fault. They’ll often negotiate how much should be paid as well. The urban myth is that Thai police always side with the the locals – that’s not the case although, if you are indeed in the wrong then you’re IN THE WRONG!

If you are concerned that you’re being rolled by the locals in sorting out a simple motorbike accident then call the Tourist Police or your consulate immediately. DON’T agree to pay any money to anyone until you’ve spoken to at least the Tourist Police.
Getting into an argument with the local police will almost certainly guarantee you’ll come off second best. Demanding that you speak to the police chief, etc, will also usually end up in the situation not going well in your favour. Be patient and don’t lose your cool. You are in a foreign country, you’re a guest and they do things differently – end of sentence.

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