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Ten things the Thai Government could to do right now

The Thaiger

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Ten things the Thai Government could to do right now | The Thaiger

OPINION

Thailand is a proud country with a rich cultural tradition. And great food. Expats and visitors have been flocking to the Land of Smiles for a century, especially the last 20 years when tourism has surged to become a major contributor to the country’s GDP.

But the veneer of a never-ending rise in tourism numbers lost some of its gloss with tourism officials, perennially optimistic and talking-up the numbers, when they were forced to admit that tourism dropped in Q2 this year. The numbers have rebounded since then with tour operators and hotels reporting a buoyant Q3 and good bookings ahead into the high-season.

But it wasn’t just tourism, living as an expat has become increasingly complex and expensive for many. There is a perception that “we’re not wanted here anymore” which is an uncomfortable feeling to have when you just want to enjoy living in the country you love and contribute to its economy by participating.

That the issues are now making headlines in Thai media is bad press for the Land of Smiles.

The rise in value of the Thai baht against some currencies, the enforcement (and ongoing confusion) over the TM30 and more scrutiny on some of the visa options for long-termers, all added to a malaise in the world economy, is making travelling to, and living in Thailand, a bit more challenging than in the past.

Here are ten suggestions, published in good faith, we believe should be implemented to address key problems.

Make it easier to do business

Between the mountains of paperwork, public service attitude, language barriers and fierce protectionism, doing business in Thailand as a foreigner is not easy. The need to have a small army of accountants and ‘Thai Nominees’ is just a part of the problem. The endless red tape and hurdles put up by the Thai Government, and the patchy application of some of these requirements, make running a business professionally an ongoing challenge.

Make it easier to apply for, and maintain, visas

There are quite a few visas available for tourists and expats to come to Thailand . But the goal posts keep being shifted and the requirements continually change. Thinly-veiled corruption and variations of how the various visas are applied have made getting and maintaining a proper visa in Thailand challenging.

Tourist visas would also benefit from increasing possible length of stays and reducing paperwork before and upon arrival. There is currently a waiver of visa fees for some countries up to the end of October 2019.

A long-term resident visa would also be welcome. Given the current difficulty of being eligible and getting a long-term resident visa in Thailand does little attract real long-term retirees who still need to do 90 day reporting, annual visa extensions and worry about the TM30 form every time they travel.

Immigration officials, around the country, control their own local fiefdoms where the ‘guidelines’ are just guidelines and are interpreted differently on different days by different officials. Apart from confusing the expats and tourists, these systems provide lucrative opportunities for blackmail and corruption.

A smile could help sometimes too.

Rebuild the Tourism Authority of Thailand

Whilst the reasons for Thailand’s droop in tourist numbers for Q2 this year are many and varied, the body who has been marketing Brand Thailand is the Tourism Authority of Thailand. They have made countless mis-steps and strategic errors in the past decade and must shoulder part of the responsibility for some of the systemic problems, including the over-reliance on just a few national demographics.

A proper, independent, tourist organisation with a professional, modern marketing team with international experience, not just Thais, is a must. Thailand’s ‘charm’ is no longer enough in the highly competitive world of international tourism. Around SE Asia there are now emerging destinations that are simply doing a better job than the team at the TAT who are, like the national airline, beset with nepotism and long-termers who should have been fired a decade ago.

Just about every aspect of tourism in Thailand needs to be updated, cleaned-up and improved and the TAT are just the wrong people to do it. They’ve strategically been chasing an unsustainable tourist mix and placed all their marketing eggs in few baskets.

Whilst they spend large amounts travelling the world and participating in travel expos, they too need to follow the rest of the world online and have their staff populating the world of social media, all day, everyday. Whatever they’re doing on social media now, multiply by 100!

Working under the auspices of the Department of Sports and Tourism hasn’t worked well for the TAT. The Government now needs a dedicated Department of Tourism is they are to maintain the percentage of GDP garnered from tourists into the third decade of the 21st century.

Urgently and aggressively address tourist safety

The fall-out from the Phuket Boat Tragedy is still being felt and has left a poor impression of safety for tourists. A year later and what has changed?

Speaking of Phuket, the shameful handling of the local lifeguard contracts has been a direct reason for drownings along the island’s west coast in recent years. The dithering of contractual arrangements and personality clashes took precedence over hiring, up-skilling and deploying a professional lifeguard service to protect beachgoers.

Around the country the reports of safety lapses causing death and injury to tourists are alarming in their frequency. Tour bus crashes, boats capsizing, renting out motorbikes to unlicensed drivers and tourist attraction safety standards. Problems associated with all of these are mostly preventable.

Change the company law

Part of the problem of doing business in Thailand is that, no matter how good you are, you never really own the legal framework that defines your business. A foreigner can only own 49% of the shares in a Thai company. This protectionist business law is a major barrier for foreigners to invest in Thailand making it difficult, or impossible to attract additional investment or plant to sell your business down the track.

There are provisions for larger enterprises to register a 100% foreign owned Board of Investment (BOI) business but these are quite complicated and expensive to set up and only available for limited industries.

  • Agriculture and Agricultural Products
  • Mining Ceramics and Basic Metals
  • Light Industry
  • Metal Products, Machinery and Transport Equipment
  • Electronic Industry and Electric Appliances
  • Chemicals, Paper and Plastics
  • Services and Public Utlities
  • Technology and Innovation Development

Providing a more flexible and easier company law, with more options for small to medium companies, would allow Thailand to attract a much larger number of international business people.

Smile

It’s meant to be the Land of Smiles. But arrive at any checkpoint or airport as you land in or depart Thailand and your first and last impressions are of unhappy, scowling immigration officials. And if you arrive at the wrong time at an airport the queues can be horrendous.

The situation may be similar at any international airports around the world, but when you pin your whole brand around being a Land of Smiles, you could at least try. It is, after all, the first impression.

Now they’ve added an additional layer of checking you in and out of the country with a fingerprint and iris scan. Taking a copy of all your finger and thumb prints just adds another 30 seconds or so as you arrive and depart… multiplied by x number of tourists waiting in line.

The same applies for some, probably more than in the past, of retailers who seem to spend a lot more time scrolling on their phone rather than attending to their customers these days. Some just don’t like being interrupted and, if you’re not buying, give you attitude rather than a simple acknowledgement.

Address the currency

To be fair there is only a limited number of levers to pull for Thai treasury officials that could ‘force’ the Thai baht to a lower value. Short of printing new Thai baht bills (which would also push up inflation), there are limits to what a modern government can do in an open international currency trading world.

Still, local businesses in tourist regions could take some control and reduce the ‘tourist’ prices and stop the blatant rip-offs aimed at solely extracting money from tourists’ pockets. Buy a Big Mac in the middle of Patong or Pattaya, then drive 3 kilometres away to another McDonalds and note the difference in price. Just maintaining your high prices and hoping for the best isn’t going to win new business.

The two-tier pricing is also a slap in the face for tourists (and most expats) which smacks of xenophobia or greed. Even the word ‘farang’ denotes an attitude to caucasian foreigners, either of derision or as walking ATMs.

Name and shame scammers

Scams have been part of the tourist game forever in Thailand. Some are just a silly punt at extracting a few extra baht from unsuspecting tourists, others are down-right dangerous, offend tourists and end up as a Facebook post. When these scammers get outed and charged (rarely) the fines and punishment are often perfunctory and are not a deterrent to other would-be scammers.

There should be a register of these annoying tourist rip-offs and schemes which is posted on some website where the ‘shame’ can act as a better deterrent using the Asian concept of ‘losing face’ as a weapon to combat scammers and prevent more from flourishing.

Or simply track down, punish the current scammers and fine them more often.

Make it easier to buy property

You see a property. You like it. You negotiate a price and want to buy it. That’s usually where it starts to get difficult. Foreigners cannot buy land or the land that their villa is sitting on. Many have got around these laws by leasing the land or forming a Thai company to do the transaction. In both cases the ‘buyer’ is never really the ‘owner’ and, whilst working reasonably well for 30 years, is still a long way around a fairly simple situation. The only winners are lawyers as they help foreign buyers navigate the labyrinth of Thai property and company law.

With the law allowing foreigners to own condominiums 100% (as long as 51% of the available units in the development is owned by Thais), developers have raced to build condos to feed the foreign buyer interest in Thai property.

Whilst appreciating the history of keeping Thailand for ‘Thais’ there should also be at least another easy option for foreigners to participate in the freehold market to better internationalising Thai property.

24 hour reporting of address (TM30) needs to be simplified or streamlined

The requirement for foreigners to report their residential location within 24 hours of a change of address, and the current confusion around the matter, should be clarified. The law applies to expats, forcing them to report to Immigration when they return from a weekend away or a business trip. Or their reluctant landlord is responsible. The actual guidelines lead to more questions, rather than providing answers, and the enforcement is applied ad-hoc.

If the report could be done ‘easily’ online on an effective, easy-to-use, reliable webpage or App, that would certainly help. Currently there is an App and a website but the successes for using it are ‘lumpy’ and users could be involved in making the process simpler.

We acknowledge the Thai government’s right to keep a track of foreign visitors but also think a streamlined, clear process would assist everyone and lead to better results for the Immigration team and better compliance by foreigners.

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3 Comments

3 Comments

  1. Avatar

    Kay McDonnell

    July 13, 2019 at 2:36 pm

    if all these could happen, i would be so happy again. Can it even be possible to get 2 or 3 of them done

  2. Avatar

    Biker

    July 13, 2019 at 8:29 pm

    I’m on a O visa 90 day been on that for 12 years never been a problem , next year could be my last as new regulations make it very difficult . If I go to Philippines that’s a million bht a year gone from Thailand , they need to look at the changes cuz I’m not alone hundreds will go Cambodia Philippines extra amid that’s a great loss, never ming the Indians are coming they don’t spend money only hotel and food .

  3. Avatar

    Patrick

    July 15, 2019 at 1:16 pm

    Thank you for the pleasure of reading a great, totally positive list; one which will be totally ignored because of ingrained Thai attitudes. That is, refusing any advice,from expats, no matter how useful, because if they accept it, they will lose face. A caution about the facts surrounding how insecure it is to invest in condos in Phuket. The 51% rule is regularly flaunted, by various means, including where the Thai developer leases his 51% units to expats. The day of reckoning is coming, when the Courts decide that the structure of the contracts used to lease out the 51% is invalid, because the intention was to buy rather than lease. I just lost my equity in an apartment I leased, in 2003 (a 30+30 lease), based on a Phuket Court Judgement using that logic. The interpretation of the law in 2003 was reversed in 2009 and applied retroactively (something which few judicial systems would be allowed to do, under British law.

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Expats

Opinion: Retirees and medical insurance in Thailand

The Thaiger

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Opinion: Retirees and medical insurance in Thailand | The Thaiger

By Barry Kenyon of The Pattaya Mail

Thai government spokespeople, in recent years, have emphasised that that Thai hospitals are not free for foreigners. They have cited examples of sick and crowd-funded aliens desperate to get back to their home countries, or annual reports from public hospitals bemoaning the unpaid bills of foreign nationals.

So far not a lot has happened. Holders of one year 0/A visas or ten year 0/X, issued by Thai consulates and embassies abroad, do now require medical insurance worth at least 400,000 baht for in-patient treatment and 40,000 baht for out-patient care. But the vast majority of expat retirees in Thailand receive their annual extensions of stay at a Thai immigration office. They do not currently require insurance.

Will that change? It’s not clear. The government has already stated that long-stay aliens with a history of physical illness may be checked out before an extension of stay is granted. What this means, if anything, is unclear but it could signify the immigration bureau’s refusal if an applicant is discovered to have unpaid hospital bills.

One substantial reason for leaving well alone is that many expat retirees self-insure because they are too old or infirm to obtain medical insurance. But these wealthier retirees contribute billions of baht annually to (mostly) private hospital coffers when significant surgery is required. They would be forced out of the country if unobtainable medical cover was made compulsory, thus leading to a gigantic loss of income.

It’s also true that the mandatory insurance requirement for 0/A visa holders is modest. A sum of 400,000 baht may seem a lot but is unlikely to cover the total bill for heart surgery, most cancer operations and stays in an intensive care unit, at any rate in the private sector.

Read the rest of the editorial HERE.

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Expats

Thai app will ease expat immigration woes and make 90 day reporting simple

May Taylor

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Thai app will ease expat immigration woes and make 90 day reporting simple | The Thaiger

The “OSS Foreigner” app is coming, and you will be able to use it for 90 day reporting, according to the Secretary-General at the office of the PM.

Dr Kobsak Pootrakool says the planned app can be used for all immigration reporting, including 90 day reports, adding that typing in the required data and uploading a selfie will accomplish the same result as filling out paperwork at the local immigration office but without having to make the trip there.

Dr Kobsak has been given responsibility for sorting out the TM30 debate and says the immigration app, called OSS Foreigner, is nearly complete and should make all those who live and work in Thailand feel more welcome and make compliance easier and more convenient.

The TM30 form, and its companion, the TM28, have been a source of expat displeasure over the past five months since the immigration department decided to enforce a little-used 1979 law that required foreigners to report their whereabouts if they had stayed overnight at an address different from their registered address.

This latest move comes as part of a wider program to make Thai public services more efficient, with Dr Kobsak making the announcement while outlining plans for all Thai government departments to embrace digital technology by as early as 2022. Meanwhile, the Deputy PM Somkid Jatusripitak is championing a programme to improve Thai public services for both Thai citizens and foreigners.

“The government’s new approach to IT and digital technology is designed to deliver a smarter, easier service as part of the Thailand 4.0 economic model.”

SOURCE: The Pattaya News

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Expats

“Auf Wiedersehen” to overstaying German on Koh Samui

Greeley Pulitzer

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“Auf Wiedersehen” to overstaying German on Koh Samui | The Thaiger

PHOTO: TripSavvy.com

A contingent of immigration and tourist police have arrested a 49 year old German who had overstayed his visa in the kingdom on Koh Samui for 14 days. He will likely be blacklisted from re-entering Thailand for a period following his overstay.

The man, identified only as Manfred L, was taken into custody near the Bo Phut market on the ring road that encircles the island.

Naew Na news agency, always the first with Immigration stories, says the arrest was in keeping with immigration policy and that the public could call 1178 to report violators. They published a picture of the arrested man with his face hidden by a graphic saying “bye”.

We chose a pretty picture of Koh Samui instead.

SOURCES: Naew Na News | Thai Visa

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