airline accountability

Passenger’s botched domestic flight sparks questions about airline accountability

A heated online discussion was sparked when a disgruntled passenger shared his exasperating domestic flight experience. His intended short journey from Don Mueang International Airport to Trang, taking off at 7.35am yesterday and originally slated to land in Trang by 9am, turned out to be a distressing mid-air marathon caused by an unexpected chain of issues springing up. As the…